He never showed up - wasted time, delayed, then told me deal was expired and he did not do that kind of work any more.

Purchased the big deal, never used

Came by for about 30 minutes, looked at our fuse box and front lamp, and when it was time to schedule the actual work, he went missing for several months.

unknown

I was suppossed to have 1 worker for 40 hours as per The Big Deal.
He talked me down to 2 workers for two days, No problem, it was not what I wanted but I did not want to argue. I bought the materials I needed and I waited. No one showed up. No one called. I called Chris and he has not responeded. People get excited when they see these Big Deals and honestly make a purchase. I expect people that make an agreement to be proffessional enough to follow through. And if they can not follow through for whatever reason then they should at least have the decency to call purchaser and let them know. The $1499.00 that I could have used for a real proffessional has been out of my bank account since April 1st, 2015.  The bank will hold onto it for another 7 days. I think Angies List needs to somehow make sure that contractors offering these "Big Deals",  are going to honor the agreement that is financially signed and binding. They should be barred from Angies List. That would show good customer service.

I cannot be sure from the meeting that all things on my list will be taken care of by skilled professionals in the hours allotted by deal purchased.

All went well, done in a timely manner. Friendly, cooperative staff.

All went well, Cooperative and helpful staff.

My husband primarily worked with them and he seemed to know what he was doing. I feel they could have been more professional.

The service worked out fine. They were timely and efficient. The interaction with them was fine and the work turned out excellent.

Done efficiently and correctly.  Good job!

Didn’t provide room for the expansion and swelling of the wood. The saddles have buckled, the trimm work has swollen and couldn't close the doors.  Had to have another service provider come in and cut the doors to have the the doors to shut. The ceramic floor has cracked, it came up and split. I am expecting the service provider to return my call currently to fix everything.

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Never used

unknown

They were prompt, professional. They did an excellent job! Would definitely use their services again. This service was one of Angie's Big Deals. We got more than our money's worth.

unknown

I hired this company to remodel my fireplace. First of all, their price is much higher than others we contacted. We decided to use him because he gave great promises and told us he had a lot experiences working on fireplace. Well, we found out he actually just went out and hired some random guys he knew! Those guys were totally unprofessional! They were using power cutters to cut the stone pieces on my lawn which left some big marks all over my lawn! After I told them to stop, they came back the next day cutting on my drive way... still no cutting table!!! What a joke! I spent more than $4000 for the labor + $800 for the material cost. 

unknown

He was very nice when I called to verify if he was licensed. He was more than willing to provide the information to me. I didn’t end up needing the service so I got the deal refunded.

unknown

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Service was not performed because I am located outside of their workable area. However, they have responded to my inquiry quite promptly.

The work went fair .There were additional cost for supplies that I was told I would not be responsible for. Several times the workers arrived late without calling to say they would be late . Several times they left early, claiming to have MD Appts. I paid extra money for the bathroom caulking. Was told this is "the best, strongest". The work was done June 2012. The expensive. Caulking has been cracking since January 2014. Several attempts to contact the owner Chris since January. He finally made a visit March 10, promised to return to repair the caulking a week later and has not returned. My complaint with this provider is he does not keep his word. Says he is coming and does not show up, does not answer the cellular. This behavior is very unprofessional. I do not recommend this contractor .

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