Parker Design Group

Took our money and did not do the work

We paid them up front for the job, and they have not done anything yet. We have called them and emailed them on a regular basis and we never hear back from them other than text messages. These messages state that they are on vacation. We even mailed a letter to them asking for our money back or the job to be done. We never heard anything back.

This is not a company that you should deal with, I would advise that you stay away from them.

As noted above, the winter project went well and we were pleased with the results.  But after having built up our trust, Dennis and Camille have taken $17,000 of our money for kitchen work and not delivered anything whatsoever.  In May, we paid $5,000 for the granite.  In June, we paid $12,000 for the appliances and the carpeting.  It is now August 8.  After cashing the second check, Dennis and Camille went silent.  We called them repeatedly and they finally agreed to come to our house last Tuesday to discuss the project - but they never showed up.  We called them repeatedly again, with no answer.  Finally, on Wednesday afternoon, Dennis called to say that he and Camille were both in Germany because Dennis's parents had been in an accident.  Not believing their story, we did the research on them that we should have done before we ever hired them.  We found another very recent complaint and "F" rating on Angie's List, citing a story very similar to ours.  We found out that the office address is just the UPS Store, and they do not live at their purported home address.  They are not registered with either the Secretary of State or the Department of Revenue Services in Connecticut.  At this point, I just want my money back.  I do not know if there was a resolution with the other complaining party on Angie's List, but perhaps our two complaints can be combined.  I can't help but wonder if Dennis and Camille had to take our money in order to pay that other person.

It's not over.  I hope to get SOME money back or my furniture, or if not, I will proceed with my attorney.