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Pro Plumbing

About us

Complete plumbing services in New London County

Business highlights

Emergency services offered
31 years of experience

Services we offer

From new construction to small repairs, we do it all.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
5%
1
0%
Showing 1-19 of 19 reviews
Jeff S.
Jan 2018
5.0
Yes, I recommend this pro
Very good. in and out in 20 minutes.

Mary S.
Nov 2017
5.0
Yes, I recommend this pro
They were wonderful. They came on such short notice and they came to my house already knowing what needed to be done. I was super impressed. I would use them again for any future needs.

Erika H.
Jun 2017
2.0
$230
I was charged $230 (pre-tax) for the replacement of the stem in the Symmons shower valve. The tech was here for less than a half hour. $150 for labor, $82.50 for the part. My regular plumber charges $85/hr for labor. $150 for 20 minutes? . Additionally, the job was completed properly. When the tech left, he didn't check to make sure the shower was working properly. When I got home and tested it, it was hot when it was meant to be cold and cold when it was meant to be hot. This was because a reversing seat had been used with the old valve to fix a shower that was plumbed backwards. Had the tech checked the shower and realized it wasn't working properly, he could've called me and I would've told him to take the reversing seat off the old stem and swap it onto the new stem. I called Pro Plumbing and told the owner about the problem. He did offer to come back and fix it, but I decided to have my regular plumber do it. Given the poor quality of workmanship, I was not happy with the very high price of the labor.

Jay H.
Sep 2016
5.0
Yes, I recommend this pro
$199
Quick response, had proper parts on truck.

Michael J.
Aug 2015
5.0
Yes, I recommend this pro
Rich did a great job. He was prompt, and professional. Everything was installed without a hitch. Would highly recommend him.

John B.
Jul 2015
5.0
Yes, I recommend this pro
$100
.

Mindy C.
Feb 2015
5.0
Yes, I recommend this pro
$150
unknown

Kevin W.
Sep 2014
5.0
Yes, I recommend this pro
$100
We purchased a new washing machine for a rental property. The installer could not remove the cold water hose. So, we attempted to try to remove the hose ourselves and caused the hose to leak. I called Pro Plumbers and left a message early on Saturday morning. I was very impressed that my call was returned within two hours. Then the repair was completed and the washer was available for the tenants to use within one hour and twenty minutes after my call was returned. The plumber was very courteous, quick and professional. I will definitely refer this company to others and use them for future plumbing needs.

James R.
Jul 2014
5.0
Yes, I recommend this pro
$1,400
My 16 year old propane power vent hot water heater started spewing water out the top cover Friday at 1am. Thankfully I was up and heard the water before it spread to far. I called a few plumbers all who couldn't do anything till Monday. I got a hold of Rich with Pro Plumbers and he came out that day and gave me a few options. I chose to go with a heat pump hybrid hot water heater because of the energy efficiency. Rich ordered the heater I wanted from the plumbing store and as soon as the heater got shipped to the store Rich came out and installed it in a few hours. There was a small leak in the condensate line after it was installed but Rich came out and fixed right away. Pro Plumbers is a great company which I highly recommend.

Deborah B.
Jul 2014
5.0
Yes, I recommend this pro
$75
It went very well, the pipe was fixed and the problem was solved.

Marilyn T.
Jan 2014
5.0
Yes, I recommend this pro
$300
.

Ronald G.
Jan 2014
5.0
Yes, I recommend this pro
$275
Great work. Hit a snag with the kitchen faucet, but knew exactly what to do. Everything works wonderfully.

Richard D.
Aug 2013
5.0
Yes, I recommend this pro
They always do a great job at a fair price. He's always busy so you can't get same-day service unless it's an emergency.

Francis C.
Jul 2013
5.0
Yes, I recommend this pro
$140
It went great, they can, they saw, they fixed

Sharon B.
Mar 2012
5.0
Yes, I recommend this pro
$135
Work was scheduled and completed in a timely manner. Rich spoke to our insurance company about what he found, work completed, floor and ceiling damage. Unfortunately this kind of water damage from a slow leak is not covered by our insurance policy.

April C.
Mar 2012
5.0
Yes, I recommend this pro
$250
They came out right away when I needed them. They are inexpensive, and I also set up a payment plan with them. They are really good. The professionalism was okay. They came out twice and I paid $250.

April C.
Jan 2012
5.0
Yes, I recommend this pro
They are good they let me make payment arrangements.

David P.
Oct 2011
5.0
Yes, I recommend this pro
sttThe building owner where we leased a 1400 foot space for a Salon payed for the plumbing rough-in so I do not know the total price. My experience with Pro Plumbing was excellent. They were responsive to our needs, answered questions, and made suggestions when our layout ideas were unrealistic based on reality and physics. Overall I was impressed with their speed of install and professional relationship with the building inspector. My impression of the building inspectors view was that Pro Pluming knew what they were were doing.

John S.
Jun 2011
5.0
Yes, I recommend this pro
$185
It was great. Quick, professional, friendly, and they devised a better solution than our previous system. Reasonable fee, also. Very highly recommended.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing

FAQ

Pro Plumbing is currently rated 4.8 overall out of 5.

Pro Plumbing accepts the following forms of payment: CreditCard

Yes, Pro Plumbing offers free project estimates.

No, Pro Plumbing does not offer eco-friendly accreditations.

No, Pro Plumbing does not offer a senior discount.

Yes, Pro Plumbing offers emergency services.

No, Pro Plumbing does not offer warranties.