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Jac's Cleaning Service, LLC

Founded 2010 • With Angi since May 2011

Jac's Cleaning Service, LLC is a Residential/Commercial cleaning company based out of Gales Ferry, CT that is accredited by the Better Business Bureau with an A+ rating. We are fully insured and bonded, and owned by Jacqueline M. Goldstein since 2010. We are a friendly, fair priced and flexible business, dedicated to serving the needs of our customers. We understand the hustle and bustle of everyday life, so it is our pleasure to help alleviate some stress by allowing you to take house cleaning off of your checklist. It is also important to keep an organized and healthy work environment, so we help out at the work place too! All supplies and equipment are provided. We are a proud member of the South Eastern Connecticut Chamber of Commerce, and can be found on Google, Facebook, Instagram, and LinkedIn.

Business Highlights

Emergency Services OfferedEmergency Services Offered

Amenities

Free Estimates
Yes
Warranties
No
Senior Discount
no
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Verified Reviews

4.6

(17) Verified Reviews

Showing 1-17 of 17 reviews
MaryLynn M.
5.0
04/26/2019
Jackie was more than helpful setting up a cleaning service for my Mother after her stroke in 2018. Since then, there have been services every week faithfully. The attention to detail was especially pleasing, as my Mother is very particular about cleaning and the care of the wood in her home. My Mother was frustrated she could not fulfill these household chores anymore, and Jac's Cleaning Service not only showed her dignity and respect, but exceeded our expectations. Would highly recommend!
Description of Work
House cleaning
Category
ceramic tile, countertops, glass repair, house cleaning, window cleaning, replacement windows
Patricia H.
5.0
04/04/2018
Although we went with another cleaning company that specialized in rental properties, Jacqueline was very professional, friendly and courteous and responded to emails quickly. It was apparent that she values customer service and makes it her number one priority. I am sure she could have done the job well, and would not hesitate to recommend her services.
Description of Work
Own a rental property and needed a cleaning company to come in after every rental.
Category
house cleaning
Mindy C.
5.0
06/06/2017
I started using them, it must be a year ago in 2015. They made a good impression, but the last time they sent somebody, she broke a few things. She was wiping down, I have a toaster oven, she erased all the numbers on the thing. They did a good job cleaning the house. I might use them again, maybe! I think they’re expensive, but I didn’t do enough research into it.
Description of Work
They cleaned the house.
Category
house cleaning
Jose R.
5.0
05/19/2017
They were very professional and friendly. They also cleaned the inside of the refrigerator. They did a great job cleaning the house and were very thorough.
Description of Work
Deep housecleaning was needed.
Category
house cleaning
Amber A.
5.0
09/22/2016
Wonderful! Jackie was very professional and customer service was perfect! I will work with this company again
Description of Work
Housecleaning
Category
house cleaning
Stephanie J.
5.0
09/19/2016
Excellent! Jackie was a pleasure to work with, very accommodating and thorough.
Description of Work
I needed my aparment cleaned.
Category
house cleaning
Korilyn B.
1.0
08/28/2016
They never returned calls or emails schedule!
Description of Work
House work
Category
house cleaning

Service Provider Response

As one can tell by looking at our previous reviews, upon completion of our work we do a great job. Unfortunately, this particular case was a complete misunderstanding. As I have tried to explain to Mrs. [Member Name Removed], there was an add running on Angie's List for services with my company that I thought had expired. I was not responsive to the email from the Angie's List message center for a whole two weeks because, while on summer vacation with my family, I was certain that Jac's Cleaning Service, LLC was not accepting promotional offers. I assumed it was a standard automated message that I could check at a later time. I also explained that if she needed any refunds or had further questions, that Mrs. [Member Name Removed] could contact Angie's List personally and they will assist her. After apologizing for the miscommunication, I told her now that I knew about her inquiry, that we would be happy to provide services if they were needed. Any client who calls Jac's Cleaning Service, LLC at 860-303-6700 will be met with friendly customer service and professionalism. With proper contact of our office, and proper time confirmation, we can schedule a free estimate for all cleaning needs, commercial or residential for excellent service. Again, I had apologized for any miscommunication, and I hope other customers can understand that human beings make mistakes sometimes. Receiving an F all around rating from this person is unfortunate because there was no service performed, or even scheduled, to have been rated on at all. I cannot hold my company responsible for poor ratings on jobs that were non-existent, but in the future will be more diligent with checking the Angie's List message center messages.
Suzanne C.
5.0
06/07/2016
unknown
Description of Work
Cleaned my entire house -- was thrilled to have some help! Very friendly and detailed. I paid for some extra time because I needed all rooms cleaned. Originally purchased cleaning service through Angie's for a limited number of hours.
Category
house cleaning
judith C.
5.0
04/27/2016
.
Description of Work
.
Category
house cleaning
judith C.
5.0
04/27/2016
.
Description of Work
She did 3 hours worth of cleaning for 79.00. I chose the pieces in the house I wanted cleaned.She did a very good job.
Category
house cleaning
Jodie C.
5.0
03/22/2016
Jackie was fabulous!!!!! She made my house look like new! She will now be coming every other week, my house will always look clean! I highly recommend Jackie to anyone who just needs a little help. Thanks Jackie!!
Description of Work
Cleaned my house from top to bottom.
Category
house cleaning
Mindy C.
5.0
03/01/2016
unknown
Description of Work
I called her because of the special. It was worth it. She is a pleasant woman. I will use her again.
Category
house cleaning
Susan E.
5.0
09/17/2014
unknown
Category
house cleaning
christine C.
5.0
04/21/2014
Excellent consistent cleaning service.
Description of Work
Bi-weekly Home cleaning
Category
house cleaning
Barbara L.
5.0
02/05/2014
.
Description of Work
HOUSE CLEANING, GOOD PERFORMANCE
Category
house cleaning
peggy M.
2.0
12/08/2013
unknown
Description of Work
She was very nice But she was only here 2 hrs the most & my house was not clean. Although she said she could clean it in that time. Shower dusting ect. Not done.. Vaccum was poor . She was suppose to clean ALL of my house every two weeks. I told her today I have to get someone eles.
Category
house cleaning
christine C.
5.0
09/24/2013
Service as expected
Description of Work
Excellent housecleaning
Category
house cleaning

Phone

Address

7 Hurlbutt Rd

Gales Ferry, CT 06335

Other Information

Services offered

Residential/Commercial cleaning services are provided with professionalism and care. We offer janitorial services, as well as offices including but not limited to: steam cleaning, dusting, windows, carpet/hardwood/tile floor care, bathrooms, kitchens, bedrooms, upholstery, weekly, bi-weekly, monthly or one time cleanings, post-construction, after-party, move-ins/move-outs, organizational assistance, seasonal yard clean-up, and more! Ask about our personalized checklist to form fit your cleaning.

Services not offered

There are no cleaning services that we do not offer.

Payment options

Check
Visa
MasterCard
American Express
Discover
PayPal

FAQ

Jac's Cleaning Service, LLC is currently rated 4.6 overall out of 5.

Jac's Cleaning Service, LLC is open:

Sunday: 8:30 AM - 5:30 PM

Monday: 9:00 AM - 5:30 PM

Tuesday: 8:30 AM - 5:30 PM

Wednesday: 8:30 AM - 5:30 PM

Thursday: 8:30 AM - 5:30 PM

Friday: 8:30 AM - 5:30 PM

Saturday: 8:30 AM - 5:30 PM

Jac's Cleaning Service, LLC accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, PayPal

Yes, Jac's Cleaning Service, LLC offers free project estimates.

Yes, Jac's Cleaning Service, LLC offers eco-friendly accreditations.

No, Jac's Cleaning Service, LLC does not offer a senior discount.

Yes, Jac's Cleaning Service, LLC offers emergency services.

No, Jac's Cleaning Service, LLC does not offer warranties.

Jac's Cleaning Service, LLC offers the following services: Residential/Commercial cleaning services are provided with professionalism and care. We offer janitorial services, as well as offices including but not limited to: steam cleaning, dusting, windows, carpet/hardwood/tile floor care, bathrooms, kitchens, bedrooms, upholstery, weekly, bi-weekly, monthly or one time cleanings, post-construction, after-party, move-ins/move-outs, organizational assistance, seasonal yard clean-up, and more! Ask about our personalized checklist to form fit your cleaning.

There are no cleaning services that we do not offer.

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