Jac's Cleaning Service, LLC
About us
Jac's Cleaning Service, LLC is a Residential/Commercial cleaning company based out of Gales Ferry, CT that is accredited by the Better Business Bureau with an A+ rating. We are fully insured and bonded, and owned by Jacqueline M. Goldstein since 2010. We are a friendly, fair priced and flexible business, dedicated to serving the needs of our customers. We understand the hustle and bustle of everyday life, so it is our pleasure to help alleviate some stress by allowing you to take house cleaning off of your checklist. It is also important to keep an organized and healthy work environment, so we help out at the work place too! All supplies and equipment are provided. We are a proud member of the South Eastern Connecticut Chamber of Commerce, and can be found on Google, Facebook, Instagram, and LinkedIn.
Business highlights
Services we offer
Residential/Commercial cleaning services are provided with professionalism and care. We offer janitorial services, after-party, and more! Ask about our personalized checklist to form fit your cleaning., as well as offices including but not limited to: steam cleaning, bathrooms, bedrooms, bi-weekly, carpet/hardwood/tile floor care, dusting, kitchens, monthly or one time cleanings, move-ins/move-outs, organizational assistance, post-construction, seasonal yard clean-up, upholstery, weekly, windows
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 0% | ||
| 0% | ||
| 6% | ||
| 6% |
"As one can tell by looking at our previous reviews, upon completion of our work we do a great job. Unfortunately, this particular case was a complete misunderstanding. As I have tried to explain to Mrs. [Member Name Removed], there was an add running on Angie's List for services with my company that I thought had expired. I was not responsive to the email from the Angie's List message center for a whole two weeks because, while on summer vacation with my family, I was certain that Jac's Cleaning Service, LLC was not accepting promotional offers. I assumed it was a standard automated message that I could check at a later time. I also explained that if she needed any refunds or had further questions, that Mrs. [Member Name Removed] could contact Angie's List personally and they will assist her. After apologizing for the miscommunication, I told her now that I knew about her inquiry, that we would be happy to provide services if they were needed. Any client who calls Jac's Cleaning Service, LLC at 860-303-6700 will be met with friendly customer service and professionalism. With proper contact of our office, and proper time confirmation, we can schedule a free estimate for all cleaning needs, commercial or residential for excellent service. Again, I had apologized for any miscommunication, and I hope other customers can understand that human beings make mistakes sometimes. Receiving an F all around rating from this person is unfortunate because there was no service performed, or even scheduled, to have been rated on at all. I cannot hold my company responsible for poor ratings on jobs that were non-existent, but in the future will be more diligent with checking the Angie's List message center messages."
Thanks Jackie!!
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing