Founded 2010 • With Angi since May 2011
Service Provider Response
As one can tell by looking at our previous reviews, upon completion of our work we do a great job. Unfortunately, this particular case was a complete misunderstanding. As I have tried to explain to Mrs. [Member Name Removed], there was an add running on Angie's List for services with my company that I thought had expired. I was not responsive to the email from the Angie's List message center for a whole two weeks because, while on summer vacation with my family, I was certain that Jac's Cleaning Service, LLC was not accepting promotional offers. I assumed it was a standard automated message that I could check at a later time. I also explained that if she needed any refunds or had further questions, that Mrs. [Member Name Removed] could contact Angie's List personally and they will assist her. After apologizing for the miscommunication, I told her now that I knew about her inquiry, that we would be happy to provide services if they were needed. Any client who calls Jac's Cleaning Service, LLC at 860-303-6700 will be met with friendly customer service and professionalism. With proper contact of our office, and proper time confirmation, we can schedule a free estimate for all cleaning needs, commercial or residential for excellent service. Again, I had apologized for any miscommunication, and I hope other customers can understand that human beings make mistakes sometimes. Receiving an F all around rating from this person is unfortunate because there was no service performed, or even scheduled, to have been rated on at all. I cannot hold my company responsible for poor ratings on jobs that were non-existent, but in the future will be more diligent with checking the Angie's List message center messages.Angi Certified
We are the best carpet cleaning company in the area. We are enthusiastic about carpet and floor cleaning and we look to get your carpets in the best condition that we possibly can we look forward to working with new customers and teach them step-by-step the process of carpet cleaning if they wish to know. We are quick and efficient and ready to start cleaning for you as soon as possible. Thanks in advance.
Angi Certified
Comprehensive Residential and Commercial Property Services to include the following: Lawn Care Mulch Delivery and Installation Spring/Fall Cleanup Leaf Removal Snow Removal.
Angi Certified
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Welcome to Carpet Cleaning Experts, celebrating over 30 years in business! We service the Rhode Island, Massachusetts, and Southeastern Connecticut areas with expert cleaning services. We're open and ready for service. Call today and ask about our cleaning and sanitizing treatment services. We are deeply concerned about the health and safety of you and your family and are ready to assist you in keeping your home safe. As a family owned carpet & upholstery cleaning business, we have a strong belief in complete customer satisfaction. From Carpet Cleaning Experts, you can expect excellence. We're not satisfied until you are! Contact us today for a free, no obligation quote. From Carpet Cleaning Experts, you get honest pricing with No sales gimmicks and No hidden costs. Over the past 30 years, we have earned the trust and loyalty of our customers. Check out our web site to learn why our clients stay with us year after year! Additional phone: (800) 479-1204.