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OTTO'S LOCK SVC

About us

Otto's Lock Service LLC is a local family business.

Business highlights

Emergency services offered
55 years of experience

Services we offer

We provide complete, professional locksmith services for residential and commercial customers.

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.025 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%
Showing 1-25 of 25 reviews
Arlene C.
Jun 2017
5.0
Yes, I recommend this pro
Just like 15 years ago when we first hired Otto's, the service was excellent. It was a pleasure to work with Joe who took the time to address our concerns, make recommendations, and meet our needs. I highly recommend Otto's Lock Service.

Gus Y.
Jun 2017
5.0
Yes, I recommend this pro
$350
terrific work, efficient, showed up on time and did a great job

Michael F.
Apr 2017
5.0
Yes, I recommend this pro
$225
Hassle free, very professional , courteous.

John A.
Sep 2016
5.0
Yes, I recommend this pro
excellent. super professional. punctual and reasonably priced.

Sara L.
Oct 2015
5.0
Yes, I recommend this pro
$600
unknown

Geraldine V.
Apr 2015
5.0
Yes, I recommend this pro
$350
He was expensive but the service was good. He was very clean. It took about half an hour to finish the job.

Daniel L.
Apr 2015
5.0
Yes, I recommend this pro
unknown

David B.
Mar 2015
5.0
Yes, I recommend this pro
$800
unknown

Ruth L.
Dec 2014
5.0
Yes, I recommend this pro
$1,200
unknown

Marie M.
Jul 2014
5.0
Yes, I recommend this pro
$134
Friendly, courteous, prompt and thorough

A L.
Jul 2014
5.0
Yes, I recommend this pro
$330
We had a great experience dealing with Otto's. It was easy to book the appointment and the overall services preformed were fantastic. Joe arrived promptly, explained what needed to be done, changed six the door locks and made keys within the hour. He also adjusted the plate on the front door so that our deadbolt worked properly. We would recommend Otto's without a doubt. Thank you for the great work and confidence knowing that our home is secure.

Scott H.
Jun 2014
5.0
Yes, I recommend this pro
$200
GREAT service and very nice person. He even helped me adjust the door because it was a bit difficult to close. I would not hesitate to call them again. A++++++++





Kate M.
Apr 2014
5.0
Yes, I recommend this pro
$150
I would definitely use Otto's Lock Service again. The gentleman that answered my call was very polite, and was able to make an appointment within a few days of my call. The man that showed up at my house was on time, very polite, and a quick worker. I had originally only mentioned installing a deadbolt in my front door, and realized after I made the appointment that I had another request for them to re-key and install a lock in the back door. Even though he was not planning on doing both, he was able to accommodate my request during the same appointment, and very quickly. He also noticed that when I installed a deadbolt in the back, that I had not done it correctly, and fixed it without me asking, and at no charge. The cost was very reasonable. Great experience all around, will certainly use them again and recommend them.

Sally P.
Sep 2013
5.0
Yes, I recommend this pro
$122
They showed up during the alloted 2 hour window. The gentleman was very friendly. He fixed the deadbolt on my back door, explained why it wasn't working properly and proceeded to fix the problem.
I am extremely pleased with the work and the cost.



Karen J.
Nov 2012
5.0
Yes, I recommend this pro
$200
Very professional, competent...went beyond the initial need to solve other problems.

Sienna J.
May 2012
5.0
Yes, I recommend this pro
$120
Not only that! He gave me tips on my upstairs door knobs that are the old types with a skeleton key style and basically he saved me hundreds of dollars from making the mistake of trying to replace the old knobs with modern ones. Thank you again for your amazing service!

Maeve M.
Jan 2012
5.0
Yes, I recommend this pro
$215

Very well

Judith J.
Dec 2011
5.0
Yes, I recommend this pro
$101
When I checked Angie's list to find a local locksmith, there was a computer glitch, according to customer service, that prevented me from finding more than one listed anywhere in my area, and that was Otto's Lock, SVC. I called one other from the yellow pages, just for comparison, and although the latter's service fee was much lower, I had a much better feeling about the warm, professional and knowledgeable woman who answered the phone for Otto's. It turns out I was right to follow my gut feeling, because I found out the cheaper locksmith is not local at all, but an outfit in NYC that hires local people on a part-time basis who may or may not be qualified, and there have been many complaints about them. I will not name them because I don't know this for a fact, but am a firm believer that you get what you pay for and it pays to follow your instincts. I couldn't have been more pleased with my experience with Otto's Lock SVC.

Kristin S.
Jun 2011
5.0
Yes, I recommend this pro
$150
Very pleased with the service. Pleasant, reasonable, professional, good advice on dealing with the antique door.

Katharine S.
Mar 2011
5.0
Yes, I recommend this pro
$100
They did the job pretty easily. He was very polite.

Cindy C.
Oct 2010
5.0
Yes, I recommend this pro
$950
Otto's was extremely professional and punctual. The job was large in scope because we had many doors on the house. We were very pleased with the quaity of his work. He cleaned up all the sawdust from the drilling too. Also, he was very pleasant and understanding of having to work around all the other contractors that we had on site that day as well. We wouldn't hestitate to use Ottos again.

Traci T.
Jun 2009
4.0
Yes, I recommend this pro
$310
On the day of my house closing, Otto re-keyed several locks on my house. He was friendly, prompt and professional, BUT he lost the original house key after he changed the first lock, which added a fair amount of time to the job. We also realized afterward that it would have been about $80 cheaper for us to go down to Home Depot and buy new locks ourselves...

Ann J.
May 2009
5.0
Yes, I recommend this pro
$200
They were great. They did the job in March this year. The guy came amazingly fast and did a good job. He was a nice guy and a pleasure to deal with. The price was reasonable. It is a family run business.

Chris E.
Dec 2008
5.0
Yes, I recommend this pro
$255
I called Otto's on a Thursday and they came the next day at the exact time they said they would. Very professional and fast service. Would definitely use them again. The final price was a little more than the estimate but I forgot about the basement door. That was my fault.

Homeowner
Feb 2006
5.0
Yes, I recommend this pro
$200
THEY ARE EFFECTIVE AND EFFICIENT. THEY ARE AS GOOD AS ANY I IMAGINE. THEY GOT THE JOB DONE. BOTH THE FRONT AND BACK DOOR LOCKS WERE REPLACED. I HAD LOST THE OLD KEYS.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing

FAQ

OTTO'S LOCK SVC is currently rated 5.0 overall out of 5.

OTTO'S LOCK SVC accepts the following forms of payment: CreditCard

No, OTTO'S LOCK SVC does not offer free project estimates.

No, OTTO'S LOCK SVC does not offer eco-friendly accreditations.

No, OTTO'S LOCK SVC does not offer a senior discount.

Yes, OTTO'S LOCK SVC offers emergency services.

No, OTTO'S LOCK SVC does not offer warranties.