
American Floor Service LLC
About us
Look no further for a hardwood flooring contractor. American Floor Service, LLC is your one stop shop.American Floor Service, LLC provides the finest service in hardwood floor installation and hardwood floor refinishing. Let our years of experience help you with your hardwood flooring needs. We do it all when it comes to hardwood floors; installation, refinishing, and repair.Additional phone numbers - (203) 292-6260, (203) 685-7511. See website for additional service area.
Business highlights
Services we offer
Installation, Refinishing & Restoring Of Hardwood Floor., Sanding
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
91% | ||
3% | ||
0% | ||
3% | ||
3% |
AFS was recommended to us by friends (2 different ones), who also praised his work. His pricing was fair/reasonable. We would gladly recommend this company to others for either job.
I plan on using Jeff and American Floor Service LLC again for further projects and I highly recommend them!
I wouldn't recommend this company and I have not used Angie's list since this happened.
"In response to claims that American Floor Service did not do a professional job I am here to explain exactly what happened. When I went over to [Member Name Removed] home her Hardwood floors were in very bad condition I advised her on getting the floors sanded and refinished she requested a buff and coat because it wasn't in her budget to have the floors sanded and refinished I strongly advised her not to do a buff and coat because her hardwood floors had too many scratches and gouges. I told her It's like putting lotion on a dirty hand it don't work. So the homeowner told me she had purchased a coupon through Angie's List so American Floor Service had to honor the coupon .So we proceeded on buffing and coating her hardwood floors she was not pleased with the outcome I explained to her again why the the floors didn't come out the way she thought it should she insisted on having the floors buffed and coated again so I send my guys back to buff and coat the floors the same outcome I tried to reach out to [Member Name Removed] and let her know that we can work with getting her project Finance do to her situation if she wants to move forward and having her hardwood floors done the right way. American Floor Service is here to give all homeowners the highest level of service unfortunately some have their own opinion on how Hardwood floors are supposed to be done and won't listen to our professional opinions."
His crew was very prompt and courteous throughout the job. They cleaned up everything and took the trash with them. Our floors look wonderful!
It should be noted that we interviewed a minimum of 3 potential sources for both of these projects and AFS not only offered us great pricing, but made valuable suggestions based on their assessment of our needs and wants - coupled with their knowledge of the various materials available. It was Jeff Jones who suggested we use an engineered bamboo product in our basement to avoid potential damage from heavy objects and reduce issues related to changes in moisture/humidity. As fate would have it we have dropped dumbells, cymbals and other heavy objects onto the floor with no adverse consequences and a recent flood from our kitchen floor above only resulted in damage to ceiling materials...the flooring expanded but contracted back to normal - saving us from another major expense.
I highly recommend Jeff Jones and his team at American Floor Service.
We do not recommend using this service and are surprised at the A ratings he received. We limited our search to only A rating providers.
Jeff did an amazing job reattaching the loose boards considering the extent of the damage (so many boards!). I found one partially popped up board after they finished work, but overall it looks great!
Since I was in and out while they were doing the work, I did have to track Jeff down a couple of times. However, he was very quick to respond once I reached out.
Most importantly for us, he stayed right on budget. No unpleasant surprises there.
We made two adjustments after the fact, the first to add the hallway leading to the garage, and found the additional price to be very fair. The second was to ask him if he could make the finish coat not quite as glossy. After explaining our options to us, we picked a satin finish. The end result is that our floors have never looked so good. The only downside is that now we've got to redo our living room and dining room to match.
Jeff himself is a real pleasure to deal with -- very professional, but also easy to talk to. I can see another floor refinisher taking advantage of homeowners who change their minds, and he didn't.. We're looking forward to another positive experience in a month or two.
I needed my floors done. I had did the floors myself about 8yrs ago and they did not come out to great. over the years, my floors became run down, dull with deep scratches. I had call for a quote and Chris came right away to give me a qoute. He was suprise that i had made a effort to do the floors, because to finish floors is a challange. I was happy with the quote and hire them right away. They started my floors on 10/12/12 and completed them on 10/14/12. When I did the floors it was one day. So i know that i did not do the floors correct. My husband and I are very very happy with the floors. My sons are happy on how they look also.
alkedLicensing
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