Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
American Floor Service LLC logo

American Floor Service LLC

Wood Flooring Repair or Partial Replacement, Wood Flooring - Refinish, Laminate Wood or Stone Flooring - Repair,

About us

Look no further for a hardwood flooring contractor. American Floor Service, LLC is your one stop shop.American Floor Service, LLC provides the finest service in hardwood floor installation and hardwood floor refinishing. Let our years of experience help you with your hardwood flooring needs. We do it all when it comes to hardwood floors; installation, refinishing, and repair.Additional phone numbers - (203) 292-6260, (203) 685-7511. See website for additional service area.

Business highlights

Emergency services offered
27 years of experience

Services we offer

Installation, Refinishing & Restoring Of Hardwood Floor., Sanding

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.833 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
0%
2
3%
1
3%
Showing 1-25 of 33 reviews
Stephanie R.
Jan 2025
5.0
Yes, I recommend this pro
$1,950
Jeff is absolutely the best in the business!! My floors needed a major uplift, and he did meticulous work as always. He is very neat with his process too, I really can't say enough to convey how happy I am with the transformation of my house!! He's done so many projects for my family as well, and each time the job came out perfect too!! I won't ever go anyplace else!! Thank you so much!!

Stewart S.
Jun 2017
5.0
Yes, I recommend this pro
$4,000
Jeff Jones and his crew were terrific. Very professional and very happy with the finished job.

Roberta T.
Apr 2017
5.0
Yes, I recommend this pro
Perfectly.

John D.
Feb 2017
5.0
Yes, I recommend this pro
Excellent. Jeff and his team were punctual, professional and adhered to the timeline that was agreed upon. We really needed the work done quickly before moving into our new home and we were pleasantly surprised at the exceptional results and quality of work. Would recommend to anyone.

Karen B.
Jan 2017
5.0
Yes, I recommend this pro
$6,350
The job went beautifully. Jeff Jones and his team could not have been more helpful, efficient, and professional. The new oak hardwood floors are gorgeous, and Jeff provided expert guidance about how to handle the stairway. It is made of pine and the cost of replacing it with oak would have been prohibitive, so Jeff advised that sanding and staining was the way to go. But I was worried about how the pine would look next to the oak. Jeff took the time to explain how the two kinds of wood absorb stain differently, and rather than bringing sample chips to show me, he had me select several stain colors and applied them all to the pine stairs in small sample patches, so I could see how they looked and pick the one I liked best. We started with three, and the plan was that I would pick one and it would be applied right away, just before the team left for the day. But I still wasn't sure, so Jeff cheerfully returned the next day with two more stain colors, and I picked one I loved. (They sanded off the other stain samples and stained the entire stairway.) Also, when the carpet was removed, Jeff discovered that one of the steps was structurally unsound, and he rebuilt it. Finally, in the process of doing the stairway, part of the wooden banister had to be removed. Jeff brought in a carpenter to reinstall it, and when he was done, it was better than before. Throughout the process, Jeff's team was terrific! They moved furniture; installed, sanded, and stained with skill; cleaned up after themselves; moved the furniture back; and rehung artwork--all with the utmost care and respect for me, my family and our home. And Jeff's bid came in lower than any of the other contractors I met with. I would not hesitate to recommend Jeff Jones and American Floor Service, LLC.

REVA B.
Jun 2016
5.0
Yes, I recommend this pro
$5,000
All went very well.  Mr Jones was very accomodating and waited to put the last coat of sealer on until all kitchen work was completed.

Lucy A.
Jun 2016
5.0
Yes, I recommend this pro
$5,000
Work was started and completed on time for both jobs.  Installation of pre-finished went well, as did the sanding job.  Jeff came across several challenges with the pre-finished flooring jobs - offered alternatives for solutions and met each challenge easily.  He and his crew went above and beyond in many instances.  He stuck to his cost estimates.  

AFS was recommended to us by friends (2 different ones), who also praised his work.  His pricing was fair/reasonable.  We would gladly recommend this company to others for either job.

Lisa B.
Jun 2016
5.0
Yes, I recommend this pro
$9,900
Jeff and his crew were professional, polite, clean, efficient, and quick moving. Jeff explained all aspects of the job prior, he was clear and concise, there were no surprises. The job went flawlessly and I now have an absolutely beautiful set of hardwood floors that everyone loves and comments on! 

I plan on using Jeff and American Floor Service LLC again for further projects and I highly recommend them!

Denice M.
Mar 2016
1.0
$1,649
The priced changed when they came to my home to do the job. My floors look the same as before the work was done. There are scratches and shiny "blobs" of floor sealant that look awful. Mr. Jones did send his workers back to my house the following week, they were nice but didn't speak English so it was difficult communicating. My floors still look the same as before the work was done
I wouldn't recommend this company and I have not used Angie's list since this happened.
Response from American Floor Service LLC
"In response to claims that American Floor Service did not do a professional job I am here to explain exactly what happened. When I went over to [Member Name Removed] home her Hardwood floors were in very bad condition I advised her on getting the floors sanded and refinished she requested a buff and coat because it wasn't in her budget to have the floors sanded and refinished I strongly advised her not to do a buff and coat because her hardwood floors had too many scratches and gouges. I told her It's like putting lotion on a dirty hand it don't work. So the homeowner told me she had purchased a coupon through Angie's List so American Floor Service had to honor the coupon .So we proceeded on buffing and coating her hardwood floors she was not pleased with the outcome I explained to her again why the the floors didn't come out the way she thought it should she insisted on having the floors buffed and coated again so I send my guys back to buff and coat the floors the same outcome I tried to reach out to [Member Name Removed] and let her know that we can work with getting her project Finance do to her situation if she wants to move forward and having her hardwood floors done the right way. American Floor Service is here to give all homeowners the highest level of service unfortunately some have their own opinion on how Hardwood floors are supposed to be done and won't listen to our professional opinions."

Joanne J.
Feb 2015
5.0
Yes, I recommend this pro
$449
Two guys came in. They were professional and very fast. They did a very, very nice job but they had to come back and correct an issue. They did my second bedroom and a hallway. They sanded the floors and the floors came out absolutely gorgeous. They stained the floors and applied polyurethane. I had asked for a semi-gloss polyurethane but they used the wrong one. However, they came back and took care of it. They didn’t charge me extra for the extra time or materials. The floors look gorgeous and we love them.

Gene Q.
Oct 2014
5.0
Yes, I recommend this pro
unknown

Kerry M.
Oct 2014
5.0
Yes, I recommend this pro
$1,900
Jeff showed up to do the estimate on time. He was complimentary of what we had accomplished and talked us through what needed to be fixed as well as the process. He was very patient and answered all of our questions. The bonus for our situation was that he could start that week. His crew showed up early on day 1 and made short work of the sanding and put on the sealer and stain that day. They came back after the weekend and finished up with the poly. Jeff came the day after they had finished to collect the payment.
His crew was very prompt and courteous throughout the job. They cleaned up everything and took the trash with them. Our floors look wonderful!

Roberta T.
Sep 2014
5.0
Yes, I recommend this pro
$1,650
I bought the promotion package providing $500 work for $149. I paid the remaining amount of $1150 to extend the project. . Jeff was friendly, gracious and accommodating and explained exactly what was to be done. Work done efficiently and promptly. Even returned to replace furniture.

Jamie L.
Jul 2014
5.0
Yes, I recommend this pro
Jeff is amazing! I called him to schedule the job on our new house; we closed on Thursday July 3rd.... Jeff and his crew were here THE NEXT MORNING (the 4th of July)! They worked intensely, efficiently & professionally all thru-out the entire weekend. These guys are so nice, so helpful, so good at what they do. Jeff even returned a concerning VM of mine the following week from his vacation with his wife!!! Their quality and timeliness "floored" me! I am most definitely calling Jeff for our upcoming kitchen remodel :)

Ron H.
Oct 2013
5.0
Yes, I recommend this pro
$1,300
Jeff and his men were very accommodating. They did excellent work and were very through their pricing was very fair.

Jeffrey C.
Oct 2013
5.0
Yes, I recommend this pro
$4,500
We were referred to Jeff by a friend who used him and recommended his work.  He was able to start a few days after we gathered all of our quotes and completed the job within the time he estimated.  We had an idea of the floor color we wanted but in working with Jeff we were able to get the exact color we wanted.  He was able to mix the stains perfectly along with recommending the appropriate sheen.  He was not the lowest quote we received but was still reasonable. His workmanship was well worth what we paid.  He exceeded all expectations we had.  The floors came out perfect and his help got us the color we were looking for.  I would recommend him to anyone and use him again.

Tim T.
Oct 2013
5.0
Yes, I recommend this pro
$160,000
American Floor Service is extremely organized and reliable. The owner Jeff Jones  is extremely professional. Jeff and his team on every occasion showed up on time and preformed their task at hand in a timely and efficient manner. Jeff took the time to follow up on each of the projects we contracted him for to make sure we were satisfied with the end product. Having owned a number of homes and/ or properties over the past 30 years we found him to be the most reliable source for flooring and related services EVER! He stand behind his project. He stands behind his trusted team of craftsmen. These guys  don't cut corners.  They take their jobs very seriously and make sure their customers are treated with respect and are happy with the finished project. 

It should be noted that we interviewed a minimum of 3 potential sources for both of these projects and AFS not only offered us great pricing, but made valuable suggestions based on their assessment of our needs and wants - coupled with their knowledge of the various materials available.  It was Jeff Jones who suggested we use an engineered bamboo product in our basement to avoid potential damage from heavy objects and reduce issues related to changes in moisture/humidity.  As fate would have it we have dropped dumbells, cymbals and other heavy objects onto the floor with no adverse consequences and a recent flood from our kitchen floor above only resulted in damage to ceiling materials...the flooring expanded but contracted back to normal - saving us from another major expense.

I highly recommend Jeff Jones and his team at American Floor Service.

Mitchell B.
Jul 2013
2.0
$2,300
The quaity of work done by the crew we had was poor quality and not what we expected when we contracted for the work. We learned at the end of the job that the crew was "learning". Jeff Jones, the owner, told us we should have been encouraging the crew which amazed us. We asked them to repair poor removal of stain near spindles which left gauges in the floor. If they weren't qualified to do the stairs or do them correctly Jeff should have not bid on doing the stairs. They begrudingly fixed areas where they had gouged the floor or there were particles/ hair in the finish.

We do not recommend using this service and are surprised at the A ratings he received. We limited our search to only A rating providers.

Javier S.
Jun 2013
5.0
Yes, I recommend this pro
unknown

Christina M.
Jun 2013
5.0
Yes, I recommend this pro
$2,000
It's not perfect, but we were looking for a quick and dirty temporary fix, and that's exactly what we got.  The old stain did not come off of the edges of some of the boards due to warping.  Not ideal, but I'm sure it won't be noticeable once the furniture is in place (we're still waiting for the floors to cure thanks to this relentless rainy weather).  
Jeff did an amazing job reattaching the loose boards considering the extent of the damage (so many boards!).  I found one partially popped up board after they finished work, but overall it looks great!  
Since I was in and out while they were doing the work, I did have to track Jeff down a couple of times.   However, he was very quick to respond once I reached out.  
Most importantly for us, he stayed right on budget.  No unpleasant surprises there.  

David S.
Apr 2013
5.0
Yes, I recommend this pro
$1,000
Jeff arrived on time and was able to tell me on the spot what type of finish we should use, what it would cost and how long it would take.  I was glad to hear that the job would feature 4 coats.  After checking with my wife, I agreed and the rest of the job went very smoothly.
We made two adjustments after the fact, the first to add the hallway leading to the garage, and found the additional price to be very fair.  The second was to ask him if he could make the finish coat not quite as glossy.  After explaining our options to us, we picked a satin finish.  The end result is that our floors have never looked so good.  The only downside is that now we've got to redo our living room and dining room to match.
Jeff himself is a real pleasure to deal with -- very professional, but also easy to talk to.  I can see another floor refinisher taking advantage of homeowners who change their minds, and he didn't..  We're looking forward to another positive experience in a month or two.


Coleen C.
Mar 2013
5.0
Yes, I recommend this pro
$12,000
Jeff was very knowledgable and easy to work with.  His team came in and did the job wonderfully in three days.  He then walked through the house with my husband and myself and made sure we were satisfied with the work.   I would definitely recommend Jeff and his team as your go to people for all your flooring needs.

Steve M.
Feb 2013
5.0
Yes, I recommend this pro
$1,100
Jeff was very professional and courteous.  His team was in and out in 2 days and did an excellent job.  As a plus they left the room, cleaner than when they started.

Michelle D.
Jan 2013
5.0
Yes, I recommend this pro
$1,800
Jeff and his team were on time from day one. Jeff even did a final walk through to make sure the job came out perfect.

Crystal T.
Oct 2012
5.0
Yes, I recommend this pro
$900

I needed my floors done. I had did the floors myself about 8yrs ago and they did not come out to great. over the years, my floors became run down, dull with deep scratches. I had call for a quote and  Chris came right away to give me a qoute. He was suprise that i had made a effort to do the floors, because to finish floors is a challange. I was happy with the quote and hire them right away. They started my floors on 10/12/12 and completed them on 10/14/12.  When I did the floors it was one day. So i know that i did not do the floors correct. My husband and I are very very happy with the floors. My sons are happy on how they look also.

alked
Showing 1-25 of 33

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing

FAQ

American Floor Service LLC is currently rated 4.8 overall out of 5.

American Floor Service LLC accepts the following forms of payment: CreditCard

Yes, American Floor Service LLC offers free project estimates.

No, American Floor Service LLC does not offer eco-friendly accreditations.

No, American Floor Service LLC does not offer a senior discount.

Yes, American Floor Service LLC offers emergency services.

No, American Floor Service LLC does not offer warranties.