Rich's Oil, Heating, Plumbing and Air Conditioning
About us
Oil company delivering oil to houses along with service and installation of heating, air conditioning and plumbing.
Business highlights
Services we offer
oil, plumbing and gas
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 0% | ||
| 20% | ||
| 0% | ||
| 0% |
Brought a new high end 5.3 cubic foot washer and dryer along with cost for installation and parts for both items. Was reassured the delivery people would have both washer and dryer up and running. Washing machine started by technician, but they left before the washer released the water from the machine. It overflowed the drain pipe. Bottom-line: If you have an older home the drain pipe probably will be small for the newer machines because the flow of outtake is greater than the older machines. I placed several phones to area plumbers recommended by Angie's List to state the problem and to ask for a ballpark estimate without seeing the details. Rich's Plumbing only plumber available that day to come to the house to diagnose the problem. The price paid to increase size of pipe, make connection to main drain, and cap old connection was close to what others plumbers suggested to fix the problem. Also, Rich's invoice close to phone estimation and on-site quote to fix the problem.
What I learned from the gentlemen that came to fix the drain problem for new washing machine is: I am not the only person this problem occurred due to having an older home. This an industry-wide problem because at point of sale the salesperson does not have a discussion to inform the consumer of the possibility that the drain pipe might be to small for the outtake of machine water; therefore, they are not liable to fix the plumbing problem. I called the supplier, sent an e-mail, answered the survey questions on-line, and went to the sales manager at the store where washer was purchased and inform them all this should be part of the discussion of the possibility of having a small drain pipe that overflows the pipe and this is the purchaser's responsibility and not part of the cost to install a washer machine. Needless to say, I was refunded the cost of installation and parts.
Lastly, all newer models of washing machine (small to large) take out the water from the washer and clothes at a higher rate because the clothes come out with less water in them to cut down the drying time. Please consider when buying a new model washing machine check out your connection to add the cost in your budget.
In closing, I would recommend Rich's Plumbing for their knowledge, expertise, professionalism, and friendly service.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing