HPI Inspection Services

On time and very thorough and informative. Thank you Mike!!!!

Did a meticulous job, answered questions and gave explanations throughout the inspection. Inspection report was out 24 hours later.

Mike provide a top notch thorough condo inspection for us and explained in detail the good and not so good. He also provided a follow-up inspection to see if the sellers fixed what they said they were going to fix.

Mike was very thorough with the our home inspection. He paid attention to very fine details and explained everything as he moved along to different areas of the home both externally and internally. Mike was organized and included a binder with the home inspection that will help to keep tabs on the home maintenance moving forward. We received our home inspection report within 24 hours and it was very detailed with necessary recommendations needed in the present time and fir the future. Great job Mike.

Through job, very professional.

Mr. Haertel was responsive to my need for an inspection, timely in scheduling and issuing the report, informative, thorough, professional and instructive.

excellent inspection. very personable. highly recommend

Mike was knowledgeable, understanding, and a pleasure to work with. Taught me a lot, and gave me good advice on the property. The job was impeccable.

He was a very detailed technician, he was also a friendly.

What a tremendous home inspector. All service pro's should learn from Mike. A++++++++++++

Mike was very thorough and very helpful throughout our inspection. He took his time and diligence when going through the house my fiance and I were looking to buy.

Extremely professional and he took the time to explain things as he went. He also took the time to answer any and all questions that we had. He was extremely thorough.

I needed an independent evaluation of my basement. Michael was very thorough, addressed my concerns and provided possible solutions to problems with in-depth explanations.

Michael was very professional very informative answered all our questions great customer sevice.

HPI home inspection honestly was a complete joke. When we got to the house the home inspector said he already looked at the roof and said were good and wanted to move on to the inside of the house. Didn't even look at anything on the roof with us or on the outside. We almost had to force him to look at the outside of the house. When looking at the outside of the house the home inspector seemed very lazy at what he was doing. There was a chimney latch that he said he couldn't open and I walked over and simply tapped the latch to the chimney with my hand and it opened. This type of experience continued throughout the house. Yes, this guy knew about homes and inspections but honestly my dad (who was there) knew more than the actual home inspector did. The home inspector wanted to rush us through our home inspection and did not seem like he even wanted to really look in the nooks and crannies where things matter most. he simply pointed out obvious things about the house. I would definitely not recommend him, the guy was completely a joke, and do not be glamoured by his nice binder he gives you. Definitely would not recommend. If I could give this rating a 0 star I would.

Starting to finishing, I was extremely pleased with Michael. His customer service is also top notch. If you need an inspector, don't waste your time. HPI is the one you need.

Mike got the job done, but there are certain items he would not inspect as items were not plugged in, easily accessible, etc. I ended up correcting things myself to allow inspections to happen for certain items. This seemed silly to me, and was frustrating. He was late in generating final report, and I had to continually bug him for results. He refused to make a list of specific defects found, and their locations, which again seemed silly. He made me take notes. Not the kind of customer service level I was expecting. He tried to explain all these items away as liability issues for him, but not buying it. I selected him based on past reviews, but you may find a more "reasonable" inspector elsewhere.

Mike was early to the appointment. Explained everything very clearly. Very professional.

Michael took us through every nook and cranny of the 1620 sq ft home and explained various causes of defects and possible repair options.

Mike from HPI explain everything he was doing throughout the entire home inspection. It was a challenge to inspect the hold house do to the 1 1/2 ft snow, but he made work.

Mike from HPI was very personable, punctual and thorough. He took the time to explain what he was doing, explain every problem and why it was a problem. He was happy to answer any questions we had and was very knowledgeable. I would highly recommend HPI.

Mike will thoroughly explain everything in which he is doing throughout the entire inspection. I learned a lot.