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About us
Say goodbye to dust and dirt when you hire First Class Cleaning, LLC. We provide comprehensive residential and commercial cleaning services at rates that won't hurt your budget. We are a family-owned-and-operated company that is based in New Haven County, Connecticut. Whether it's your home or office, rest assured that we'll leave your property looking clean and smelling fresh. Leave the hassle of cleaning to our meticulous crew. We offer all our clients a free no-obligation quote. Contact us today via phone or email to get started! We'd love to hear from you.
Business highlights
9 years of experience
Services we offer
Carpet Cleaning, Janitorial Service, Maid Service, Post Construction Clean-up, Window Cleaning
Amenities
Free Estimates
Yes
Reviews
4.724 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 4% | ||
| 4% | ||
| 4% | ||
| 0% |
Filter reviews by service
Showing 1-24 of 24 reviews
Michael H.
Feb 2024
Debbie and Tom have been cleaning my 2,200 sq foot house every two weeks for over 5 years. The house always looks great when they are finished. Their prices are very reasonable. They are always pleasant and very hard working. I highly recommend them.
Terence H.
Apr 2020
My only criticism is that they were a bit more expensive than I thought it would be. Otherwise, very nice and they did a good job.
Karen M.
Sep 2019
Debbie and Tom do a terrific job. The house feels wonderful after they have been here! I wish I could have them in every week. They are friendly, very good communicators, and truly wanting their customer to be satisfied. I highly recommend them.
Maria E.
Aug 2019
Excellent communication and service. House was sparkling clean! Will definitely use again.
Angela C.
Jun 2019
Very friendly, accommodating, and reliable
Kisha M.
May 2019
Debbie and Tom are wonderful! My husband and I have hectic schedules and cleaning is the last thing I want to do after work. We met Deb and Tom and the price they offered for recurring cleaning of our home beat all others by comparison! Not only are they efficient and professional, but friendly and personable. It brings great joy and serenity to come home to a clean house with a fresh and invigorating smell. I highly recommend their services!!!
Leslie L.
May 2019
We were confident in First Class Cleaning as a professionally-run business from the first meeting at the property. Their quote was appropriate for the cleaning tasks we wanted done, their communication before the job was helpful, and the cleaning gave us the expected good results. We will definitely hire this company again.
Esther F.
Apr 2019
Debbie and Tom came to my house every other week to clean! Great job and trustworthy!
Stewart S.
Mar 2019
Efficient, friendly, and thorough in their cleaning. I would recommend their work to friends!
Emily I.
Feb 2019
We hired this company for a deep clean on a new house, which was mostly empty except a few boxes of stuff which we moved out of the way. The house was not deep cleaned. The vanity and the drawers in the bathroom had hair and garbage in them, there were hairs on the toilet seats (gross!!). They said they could not figure out how to take the drawers out of the fridge (they pulled right out if you have both doors open) but they did a once over in it.. yeah,I found sticky stuff all over. They were very nice but I was just not happy with the overall results. Especially considering the high price and the 3 and a 1/2 hours they spent there, I felt like I could have done a better job myself.
Response from First Class Cleaning, LLC
"Dear Emily and Bill, Thank you for sharing your feedback. We are very surprised by your review as you seemed pleased with the cleaning when we left. However, we would like the opportunity to investigate your feedback further. Please contact me at [email protected]. We will work with you to resolve any issues. Customer satisfaction is our number one priority."
James M.
Oct 2018
They were very professional and very personable. Deb called moments after I left the website and set up a appointment that same day. They showed up on time and ready to work. They did windows on the second floor that hadnât been really cleaned in a good while. Tom wouldnât move to another window until he was satisfied that the one he was cleaning was thoroughly clean. We were more than happy with the work done and the windows havenât been so clean in years. We will definitely call them again.
Barbara K.
Sep 2018
Debbie was professional, flexible and accommodating!
Susanne M.
Jul 2018
.
Annette S.
Jul 2018
Very professional, prompt and extremely pleasant. Did an outstanding job on the bathroom and kitchen floor. Grout was stained and it now sparkles.
Trisha M.
Jun 2018
Very responsive. Excellent work. Highly recommend.
Lenore M.
Jun 2018
Friendly hard working professionals. The quote was exactly what I felt it should have been and the work was done with every attention to detail. I would recommend Deb and Tom and will certainly hire them again when the need arises.
Heather G.
May 2018
Janitorial Service
The owners responded quickly to our request. They were able to tour the area on the same day and provided a quote same day. Their attention to detail was great...we were very happy!
Diane F.
Apr 2018
They were very responsive to the initial call. They arrived when they said they would, and cleaned according to the special requests I had made. Deb and Tom are professional, and hard working, and they did an excellent and thorough job. I highly recommend them.
Stephen Z.
Mar 2018
Very nice working with them. We had a tennant moving in with short notice. We were new to being landlords but they were courteous and prompt, good value.
CindiMarie M.
Nov 2017
Deb & Tom Were very nice and official. Both did excellent work and were very thorough. I recommend them highly!
Tom S.
Oct 2017
They are wonderful people.
Sam G.
Oct 2017
Fantastic
Marguerite F.
Oct 2017
They do a wonderful job.
Gina P.
Oct 2017
Deborah is very professional and provides a very personal service. They made it very convenient for me as far as scheduling. I recommend her to others without hesitation.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing
FAQ
First Class Cleaning, LLC is currently rated 4.7 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Yes, First Class Cleaning, LLC offers free project estimates.
No, First Class Cleaning, LLC does not offer eco-friendly accreditations.
No, First Class Cleaning, LLC does not offer a senior discount.
No, First Class Cleaning, LLC does not offer emergency services.
No, First Class Cleaning, LLC does not offer warranties.