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E-Z Service & Maintenance Contractors LLC
Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Acoustic Ceiling Tiles - Install,
About us
We are 100% veteran owned & Servicing all your plumbing needs with flat rate installations. Specializing in all type of hot water heater installations. All home repairs, no jobs to small. Skilled licensed proffesional with over 40 years of experience.
Business highlights
Emergency services offered
21 years of experience
Services we offer
& Emergency Repairs., Home Improvement, Plumbing, Siding, Windows
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.934 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 62% | ||
| 9% | ||
| 6% | ||
| 9% | ||
| 15% |
Showing 1-25 of 34 reviews
Michelle F.
Sep 2020
The shower was never repaired and they never showed back ip
Michelle F.
Mar 2020
In January, These guys are contracted with American Home Shield, our home warranty company, so we were forced to use them. The first guy, Ezra came out to look at our shower that was not working. He said it was an easy fix, but didn't have the part, so would need to come back. After not hearing from them for over 2 weeks, I called them, and got a lame excuse as to why he hadn't followed up. Next, Andre came and changed the faucet cartridge-which did not fix the problem . He said we needed a new faucet and that he would be back next week to replace it. Fast forward 6 weeks... numerous calls to American Home Shield and no response from EZ maintenance. End of March; We still don’t have a functioning shower. Don't waste your money on a hack; go to a reputable company, even if it costs a bit more. This place is a joke, and so is AHS, they were both fired.
ROMIL S.
May 2018
Very professional, Came same day in afternoon. Provided quality product and quick service.
Elizabeth S.
Sep 2017
Work done very well, helped with financing, and good pricing.
Marian P.
Jul 2017
They promptly called back and we were able to schedule same day service. Carlos came and was very knowledgeable and quickly got the job done.
Rafael R.
Apr 2017
.
Response from E-Z Service & Maintenance Contractors LLC
"we never performed work for this customer . ?"
William C.
Apr 2017
We really appreciated that they were able to come out to fix the problem just a few hours after I called. This was very important to us because the water had to be shut off to the house because the broken pipe was leaking water. Very professional service. Would recommend.
Elizabeth D.
Apr 2017
I had paid $99 for 2 hours of work and assumed that would have to occur during normal weekday hours. They actually came out on a Saturday, which was a surprise to me. They called ahead, gave me an estimated time of arrival and arrived on time. When they went to turn off the water, they noticed my kitchen sink seals were also leaking a bit. I hadn't even noticed that. So, despite the fact my initial goal was just the tub faucet, they repaired both the tub and kitchen faucet!
Debra S.
Apr 2017
Started out better than it ended up. Plumbing was told was all working and wasn't hooked up a day after they left so big leak all over floor. Tore up cabinet supports and weren't concerned about it.
Response from E-Z Service & Maintenance Contractors LLC
"THIS CUSTOMER WAS A PIECE OF WORK , THIS CUSTOMER BLACKMAILED ME. SHE OWED ME OVER 900.00 STATED THAT SHE WOULD NOT GIVE ME A BAD REVIEW IF WE WASHED THIS AND WANTED HE 162.00 BACK . I TOLD HER SHE WAS CRAZY. SHE HAS OCD, BIG TIME, WHEN WE TOOK OFF THE COUNTER TOP FOR HER CABINET IT FELL APART . THIS WAS OVER TEN YEARS OLD BUILD OF COMPRESSED WOOD. I DID A MULTITUDE OF PLUMBING WORK IN THIS HOUSE AT A DISCOUNTED RATE THAT I NEVER WAS PAID FOR. THIS LADY IS A CROOK AT BEST IM WONDERING HOW MANY CONTRACTORS SHE SCREWED."
Mark B.
Mar 2017
They replaced both faucets. But one of them is installed backwards and technician never came back to replace knob had to buy it myself. Also bought 2 hrs labor and tech was only there 45 minutes and my texts went unanswered so faucets don't leak anymore but was left unsatisfied with work.
Response from E-Z Service & Maintenance Contractors LLC
"nothing was installed backwards. We had two techs there at the same time. So if the math works that's almost two man hours . As for the knob, that was a manufacturer defect. The customer purchased the unit that we installed. They are responsible to get the parts when they purchase. As for responsiveness, we make appointments like everyone else and we don't apologized because we can not react in five minutes from any complaints."
Ray J.
Mar 2017
The plumber also suggested a replacement of pipe even though our current fireplace pipe was new and up to code. Another plumber came by and looked at our installation and indicted we should do nothing since our fireplace pipe was newly installed and up to code.
Response from E-Z Service & Maintenance Contractors LLC
"I don't know who this is . We don't do work in cos cob . It appears customer is complaining about advice given."
John B.
Mar 2017
Our toilet needed to be reinstalled but the flange needed to be lowered and the Tech was able to fine a part hat saved time (and money) that adjusted the height without cutting and replacing the PVC pipe. Also we saved money on replacing the shower trim kit instead of replacing the complete shower and faucet.
Stacey G.
Mar 2017
Returned phone calls in a timely manner. Prompt service and when they couldn't make it due to an overnight emergency called to reschedule
Kathleen W.
Mar 2017
They were professional, courteous, and quick. The only negative was that they were extremely late. Problem on prior job...it happens. I paid $119/2 hrs. work. It only took them 40 mins. but that is a plus in my book. Home Depot wanted $189 just to install the faucet. I would definitely recommend them.
Cecilia G.
Mar 2017
It went excellent
Mark M.
Feb 2017
Very professional, quick and thorough...will hire again!
Marjel T.
Feb 2017
Everything went fine. The disposal works, and there are no more leaks.
Bryan M.
Jan 2017
Worthless. A waste of money.
Response from E-Z Service & Maintenance Contractors LLC
"This customer contacted us: state this was what he wanted done and gave us the part for the washing machine and wanted it installed. At this time the customer was notified that he should have may tag install the part because once we touch the unit it does not fall on the warrantee. The customer was adamant for us to install this unit. We installed it. This did take almost two hours with dismantling the unit putting the pump and harness back together and closing up the cabinet. In now way was I suppose to know this was the wrong part because the customer ordered it and wanted it installed and never contacted me after the installation to say there was anything wrong .."
Marie H.
Jan 2017
Great. Very smooth and professional
Maria L.
Jan 2017
Very good. No complaints.
Mary Y.
Jan 2017
Ezra was efficient, pleasant, and accommodating.
Sandra D.
Dec 2016
Well done for the price requested
James B.
Dec 2016
Repair did not solve problem.
Response from E-Z Service & Maintenance Contractors LLC
"We changed the part that was leaking at the time but was not notified by the customer that they were still having a problem or we would have returned to repair it ."
Ganesh M.
Dec 2016
Initially they showed up a wrong day prior to scheduled date of service. But on the day of the service they didn't show up on time so i had to call to remind them. after 1 1/2 hour 2 people shown up and replaced pipe to the fridge. They started working on my baseboard pipe, without turning off the Furnace they started draining the hot-water from pipes. I had to intevene and turn off the thermostats. After the repair they checked for the leakages and left the place after turning on the furnace, without clearing the mess they made. I had to vacuum the whole place. Once they left I have noticed the baseboard pipes making weird noise as if water is flowing. But after a while there isn't any heat and the whole place turned cold. Called their office and the boss asked me to see if pilot light is ON and then concluded there is lot of air in the pipes which they didn't purge after the repair. Next day their boss showed up and purged one zone and let the place after confirming the heat is ON. But my Zone 2 wasn't warming and i had call them to come fix it as my Zone 2 is all bedrooms. I was told they can't come and will try come next day. We survived that night but they never showed up the next day and i had to call a different contractor as an emergency call and purge air from the Zone 2. It costed me $240 extra.
Response from E-Z Service & Maintenance Contractors LLC
"This customer is highly exaggerated . We did not make a mess. the boiler was bleed before we started any work. The thermostat has nothing to do with draining down a boiler and shutting it down from downstairs. I explained to the customer that they did not have any isolation valves in the system to bleed out the lines properly. They did not call me back after I bleed the lines on the second trip."
Bo L.
Dec 2016
fast and good service
Licensing
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FAQ
E-Z Service & Maintenance Contractors LLC is currently rated 3.9 overall out of 5.
E-Z Service & Maintenance Contractors LLC accepts the following forms of payment: CreditCard
Yes, E-Z Service & Maintenance Contractors LLC offers free project estimates.
No, E-Z Service & Maintenance Contractors LLC does not offer eco-friendly accreditations.
No, E-Z Service & Maintenance Contractors LLC does not offer a senior discount.
Yes, E-Z Service & Maintenance Contractors LLC offers emergency services.
No, E-Z Service & Maintenance Contractors LLC does not offer warranties.