Alan Soucy Home Improvement

DO NOT HIRE THEM. If I could give it a zero star I would. These guys literally were the worst possible people to deal with. I setup the time for the guy to come out and replace my chimney step and counter flashing. The guy came out they said it was done, I went up on the roof and checked that they only replaced the counter flashing. They lied about replacing the step flashing and I even caught them on the phone in a lie admitting they did not replace it. After they lied to me, they said they would come back out to do the job right, they came out again, and still did not replace the counter flashing. Then after multiple calls from me to the owner of the company (which he never answered and blew me off) eventually someone did come and did not inform me, that the counter flashing was to be replaced. Not only was it a complete nightmare to deal with these guys, they also left residue all over my brand new roof that was just replaced and did not even care to clean it up after they finished their job. Also instead of sealing large holes around chimneys with step and counter flashing (which is the correct way to close up those types of holes) these guys prefer to use cauk for everything. Which is just a complete hack way of doing it). Garbage work. Garbage workmanship. Terrible business relationship with customers. Please avoid them at all costs.

Awful. We agreed on a price on July 10th 2017. The work was to start Mid September 2017. He cashed my deposit check for 3,700.00 on July 11th 2017. Never filed for permits or plans. Agreed to refund my money on October 23rd 2017. Agreed again on November 28th to refund my money. As of December 28th 2017 he still has not refunded my money.