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Suburban Sanitation Service, Inc. logo

Suburban Sanitation Service, Inc.

Designer - Landscape, Excavation - Major Grading or Resloping, Sod Installation,

About us

www.subsanserv.com

Business highlights

Emergency services offered
70 years of experience

Services we offer

Septic Cleaning(residential & commercial), and 24 hour emergency service!, grease trap cleaning, portable restrooms, septic system repairs and installations

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.945 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
0%
3
0%
2
0%
1
2%
Showing 1-25 of 45 reviews
Krizia E.
Mar 2025
1.0
$377
Called because of issues with slow draining and gurgling toilets the came and pumped, shortly after there was water backing up into my crawl space. When I called back and asked of they had checked the lines for blockage they told me to get a plumber (they had not checked for blockage as they should have, which was confirmed by plumber). When I called back to tell them what had been said the girl got really rude and said they would have to pump again and that they would charge again. Taking no responsibility for the fact they didn't do the job properly the first time. Absolute waste of money. Don't recommend they'll mess your stuff up so you have to pay them to fix it.

Edward L.
Apr 2019
5.0
Yes, I recommend this pro
$21,000
This is the second house that I have trusted Suburban Sanitation with the replacement of the septic system. I trust them (in particular Mark and his crew) because they are extremely knowledgeable regarding the design of the system, quality products to use, and working through the permitting process. Most importantly they communicate with the client and always do what they promise. Mark is in charge of all of this and does his job extremely well.This latest septic system was a tricky install in a wetland area in a town with a complicated permitting process (and in the middle of winter.) Hopefully no more septic systems for me, but if I did need one replaced I would hire Suburban Sanitation again.

Patricia S.
Oct 2018
5.0
Yes, I recommend this pro
Called at 5 pm on Saturday; they arrived at 7 pm. The clog was found and the tank pumped out by 8 pm. Very pleased with promptness, courtesy and efficiency.

Jeffrey L.
Sep 2017
5.0
Yes, I recommend this pro
Very professional, high quality service.

Will M.
Jul 2017
5.0
Yes, I recommend this pro
$300
The crew called an hour beforehand to let us know they might be delayed 15 or 20 minutes by traffic. They showed up otherwise on time, performed all the work, explained the fees in detail (exactly as quoted on the phone, with a little extra money for digging at the rates they had indicated beforehand); gave us a report of what kind of shape the tank was in, how full, etc.; explained the size, location and condition of the ports; and provided us with a report for the town, should we need one. They were prompt, professional, thorough, detailed and on-target with the price. Will definitely use them for septic work from now on.

Michelle H.
Apr 2017
5.0
Yes, I recommend this pro
$250
They were excellent. They were very responsive and very professional. They were available when I needed them so that was good.

Walter T.
Apr 2016
5.0
Yes, I recommend this pro
unknown

Edward L.
Mar 2016
5.0
Yes, I recommend this pro
Nearly two years after our leach field was replaced by Suburban Sanitation one area sunk a bit and water accumulated on the surface. When I contacted Mark from Suburban he fixed the problem without hesitation or cost to me. A great company!!

William J.
Jan 2016
5.0
Yes, I recommend this pro
$287
unknown

Diane B.
Dec 2015
5.0
Yes, I recommend this pro
$279
.

TOM L.
Nov 2015
5.0
Yes, I recommend this pro
$322
unknown

Hope M.
Oct 2015
5.0
Yes, I recommend this pro
$325
unknown

Gretchen V.
Oct 2015
5.0
Yes, I recommend this pro
.

Susan D.
Aug 2015
5.0
Yes, I recommend this pro
$300
unknown

Peter F.
Jul 2015
5.0
$325
unknown

Russell M.
Jun 2015
5.0
Yes, I recommend this pro
unknown

Philip N.
Jun 2015
5.0
Yes, I recommend this pro
$360
unknown

Anne T.
Mar 2015
5.0
Yes, I recommend this pro
unknown

Stephanie L.
Dec 2014
5.0
Yes, I recommend this pro
$350
The service person was polite and knowledgable.  He came early  and was finished pretty quickly.  will definitely call them in the future.

Marilyn B.
Nov 2014
5.0
Yes, I recommend this pro
$359

In a matter of minutes, our downstairs bathrooms had backed up and overflowed.  It had been over a year since I had had the system pumped but had been told we could go two years.  Anyway, it was an emergency and these two gentlemen responded when I could not get my regular company to respond.  They arrived when they said they would, told me what they would do to see what the problem was and then fix the problem.  They told me prices and how long things would take.  We were very pleased.



Edward L.
Oct 2014
5.0
Yes, I recommend this pro
$18,000
30 We needed to have the leach field of our 1955 cape replaced because it had failed and was leaving the backyard a wet mess. We were very worried because this property is where my very elderly mother in law and her live in caretaker reside. We wanted the leach field fixed but were worried about disruption. All I can say is Mark from Suburban Sanitation simply took care of the problem. He handled everything in an extremely professional manner (even impressing the health department inspector with his knowledge). Everything was completed beyond my expectations! I couldn't be happier.



Jim K.
Aug 2014
5.0
Yes, I recommend this pro
$300
unknown

Ronald B.
Aug 2014
5.0
Yes, I recommend this pro
$333
The cover was cracked and falling apart when he removed the dirt. he call his boss and by the time he was finishing up his boss was there with a new cover. Normally $65.00 but the boss told him No charge. We have used this company from the time we moved in 12 years ago. He also mentioned that all septic tank owners should not empty discharge from water Softeners (Salt) because the salt would damage the tank, only use single ply paper for the bathroom, and never clean paint equipment of brushes in the sinks. the pain gets into the leach fields plugs them up. Just wanted to pass that on.

George G.
Jul 2014
5.0
Yes, I recommend this pro
$289
I was asked to call Suburban Sanitation around 7:30 a.m. on the day they were scheduled to pump and inspect our septic tank for a four hour window.  Before I had a chance to call, the truck was at our house.  The driver was very courteous and professional.  He had the tank pumped and inspected in about 45 minutes.  I will be using them in the future.

Robert H.
Jun 2014
5.0
Yes, I recommend this pro
$398
unknown
Showing 1-25 of 45

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing

FAQ

Suburban Sanitation Service, Inc. is currently rated 4.9 overall out of 5.

Suburban Sanitation Service, Inc. accepts the following forms of payment: CreditCard

No, Suburban Sanitation Service, Inc. does not offer free project estimates.

No, Suburban Sanitation Service, Inc. does not offer eco-friendly accreditations.

No, Suburban Sanitation Service, Inc. does not offer a senior discount.

Yes, Suburban Sanitation Service, Inc. offers emergency services.

No, Suburban Sanitation Service, Inc. does not offer warranties.