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Dr. Energy Saver by MacNaughton Builders

Insulation Service, Heating and Air Conditioning Service, Window Service,

About us

We offer homeowners energy efficient products and services. We can provide you with efficient lighting, replacement windows and doors, water heaters, insulation, air sealing, help with water conservation, sources for renewable energy, and much more to help you save money. Uses licensed subcontractors for HVAC services.

Services we offer

Energy Efficient Home Insulation, Air Sealing, HVAC, Water Heaters, Window and Door Replacement

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
2.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
50%
3
0%
2
0%
1
50%

Filter reviews by service

Showing 1-2 of 2 reviews
Adam D.
Feb 2014
1.0
Insulation Service
$4,530
We paid $1600.00 as a deposit at the initial signing of the contract. We then paid the remaining $2930 in good faith after they said they completed the job. The total amount of days they told us was 2. After day 2, I noticed the rigid foam was only 2 inches instead of 4 which I was quoted. When every they would come to resolve a problem, we would notice another problem. They ended up coming 4 days instead of 2. On day 2, I asked them to be honest with me and if there were any other errors. They informed me that everything was good. I inspected myself after and found out that about 80% of the air sealing was not done. Also within that time period, the crew was very unprofessional. They never refereed to the contract. When ever I informed that what they were doing was not per the contract, they informed they don't look at the contract and they are told what to do by their boss. They also were running out materials during the project. They informed me in order to finish the project that they would need to go back to the warehouse for more supplies. They didn't end up finishing the job until 9 pm on day 2. They complained about their upper management to me as well. I did contact the department of consumer protection and they lead me to believe that there were somethings that were striking them as suspicious. I was told by the agent on the phone that the owner has not registered his business with the state of Connecticut since 2011. The agent also informed that there is no active sales person for the company. What that meant to me was that the sales person I worked with and signed the contract with is not licensed, so the contract is not valid. I contact the sales person and asked for his home inspector sales person license and he said his boss had. His boss then informed me that he did not have one. On Saturday, we asked for our money back, he declined. I then asked for his home inspector sales person license and he informed me that he did not have one. I then spoke with Dr. Energy Saver, including management and the president and they informed me that there is nothing they can do for me.

Holly H.
Aug 2013
4.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$7,700
The original sales call for this quote was professional and 'no pressure'. The company was very patient while I worked out the financing for the job.  And they provided references of previous customers who did call me back (all positive). I did research comparative pricing but, decided I wanted the better materials and an experienced work crew.
The crew arrived on time each day.  The weather was extremely hot the week this work was done yet they persevered. They were very efficient and their experience was evident.  The quality of the work was very good and the materials used seem excellent. Once they cut access into the attic area, I learned that there was NO INSULATION in my home (built in 1960).  One other strong point, the clean-up the crew completed was quite thorough.  My only negative is that the team members ordering the materials did not appear to estimate the correct volumes needed and this caused delays.  The work could have been done in two days with better materials planning, instead it took three and that meant the crew worked in the late afternoon heat one 97 degree day. This company educated me well on the options for this home improvement and explained each step of the job as they proceeded. I look forward to paying for less heating oil this winter!

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing

FAQ

Dr. Energy Saver by MacNaughton Builders is currently rated 2.5 overall out of 5.

Monday: 9:00 AM - 5:00 PM Tuesday: 9:00 AM - 5:00 PM Wednesday: 9:00 AM - 5:00 PM Thursday: 9:00 AM - 5:00 PM Friday: 9:00 AM - 5:00 PM Saturday: Closed Sunday: Closed

Dr. Energy Saver by MacNaughton Builders accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

Yes, Dr. Energy Saver by MacNaughton Builders offers free project estimates.

No, Dr. Energy Saver by MacNaughton Builders does not offer eco-friendly accreditations.

No, Dr. Energy Saver by MacNaughton Builders does not offer a senior discount.

No, Dr. Energy Saver by MacNaughton Builders does not offer emergency services.

Yes, Dr. Energy Saver by MacNaughton Builders offers warranties.

Dr. Energy Saver by MacNaughton Builders offers the following services: Energy Efficient Home Insulation, Air Sealing, HVAC, Water Heaters, Window and Door Replacement