Professional Carpet Systems
About us
Professional Carpet Systems is committed to providing our clients with exceptional quality floor maintenance services all backed by our iron-clad 200% Risk Free Guarantee. All of our skilled Cleaning Specialists are employees of Professional Carpets Systems and are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). This means that all of our Cleaning Specialists have had classroom training and taken written testing to obtain their certifications. This ensures our client that our Cleaning Specialists are of the highest caliber and are familiar with all types of soiling and staining conditions. In addition, the cleaning equipment used by our Cleaning Specialists is Gold Label approved by the Carpet & Rug Institute (CRI). The Gold Label approval indicates that our equipment will extract the maximum amount of soil from the carpet and leave the least amount of water behind after cleaning. All of our cleaning products and vacuums are also endorsed by the Seal of Approval Program through the CRI. With Professional Carpet Systems Your Carpets Will Receive The Most Thorough Cleaning Ever…Plus A 200% Risk Free Guarantee. SIX REASONS TO USE PROFESSIONAL CARPET SYSTEMS Reputation: Our reputation is second to none. Some of the most seasoned carpet professionals, interior designers, and realtors refer our services exclusively. As a matter of a fact the majority of our business comes from clients that were fantastically thrilled with our services and recommend us to all of their friends, relatives and business associates. Experience: Professional Carpet Systems is experienced in ALL methods of cleaning. Professional Carpet Systems is experienced in all types of floor coverings, fabric types and all types of soiling conditions. This ensures that whatever your situation, we will be familiar with it. Many soiling conditions today are complex and baffle other cleaners. If it is something that we are not familiar with, it is new or very rare. We will work with you to find the solution. If a soiling condition cannot be corrected by us and is corrected by someone else, you get your money back, period. Education & Certification: Professional Carpet Systems is certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification) – the world’s most recognized body of certification for carpet and upholstery cleaners. Never use a company that is not certified by the IICRC. Our owners and staff hold multiple certifications including Master Textile Cleaner, which is the highest status available for cleaners. We are also very involved in our associations and we are continually involved in cutting edge training. We bring all of this information directly to your jobsite. Systems: Professional Carpet Systems operates the most advanced cleaning systems on the market. Our cleaning program will get maximum soil removal and maximum spot removal without over-wetting the carpet or leaving a sticky residue behind. We use only the highest quality products that are safe for your home, the environment, and that will leave your floors, and fabrics cleaner, fresher and you will have a healthier indoor environment. In fact, the equipment that we utilize in our business is Gold Level Approved by the Carpet and Rug Institute’s (CRI) Seal of Approval Program. This means that the equipment we use to clean the carpeting, upholstery and tile at your location has the highest level of measurable soil removal. For more information on this program please visit www.carpet-rug.org and click on Seal of Approval on the menu bar. First Class Service: We are committed to showing up on time, and to stay in constant communication with you throughout the service experience. We will treat you and your facility with the utmost of respect and care. Guarantee: Last, but not least, our 200% GUARANTEE. If you are not thrilled with the cleaning experien...
Business highlights
Services we offer
Area & Oriental Rug Cleaning, Carpet & Floor Cleaning, Dustless Wood Floor Refinishing, Dyeing, Pet Odor Removal, Restoration & Odor Removal. Upholstery Cleaning, Restretching, Stone & Tile Cleaning, Tinting
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
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| 7% | ||
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"Thank you so much for the kind review. I am so happy that you were pleased with the service that we provided you. We look forward to working with you again in the future! Amy Prihoda Owner Professional Carpet Systems & Professional Restoration Systems"
"Thank you for your review. We always appreciate the privilege of working with long-time clients. We look forward to our next visit! Amy Prihoda Owner Professional Carpet Systems & Professional Restoration Systems"
"Thank you! Our goal is to make sure that all of our clients are pleased with our service. Your words let us know we are doing our job right. We look forward to working with you again! Amy Prihoda Owner Professional Carpet Systems & Professional Restoration Systems"
"Your words mean a lot to a service company like ours. It is our mission to ensure that we deliver a service that solves our clients needs and that they find value in. Thank you! We look forward to working with you again! Amy Prihoda Owner Professional Carpet Systems & Professional Restoration Systems"
"Thank you, thank you for the wonderful comments. I am so pleased that you found value in our service."
"[Member Name Removed], Thank you so much for your fantastic review. I am so happy that our team was able to serve you. Best Regards, Amy Prihoda Owner Professional Carpet Systems"
"Thank you so much for the "A" rating on Angie's List. Your review of our company enables us to ensure that our clients are getting the service we expect from our team and that you deserve. Thank you again! Amy Prihoda Owner Professional Carpet Systems"
Barbara in the office who handles scheduling was patient with me as I coordinated the timing with tenants living in the apartment.
On the day of the service Dean contacted me when he was on the way, half way through and when the job was completed.
They did an exceptional job. All of the furniture in the apartment was protected and well cared for.
I really appreciated Professional Carpet Systems stayed in contact with the Flooring company installing the replacement floors. That helped me and I was assured they would have all the necessary information they needed.
I would recommend PCS for all your Restoration needs. I look forward to having them to my office and home in the future to professionally clean my carpets, wood flooring, tile and laminate. Thank you for helping me through this project.
"We couldn't have been happier to help you with the loss at your property. Thank you very much for the excellent review. It means a lot to us to receive feedback from our clients. Thank you! Amy Prihoda Owner Professional Carpet Systems"
"Thank you for the excellent rating, we appreciate the opportunity to provide you with service."
"Thank you for your A rating! We hope to work with you again in the future."
"[Member Name Removed], I am so pleased to hear that you were happy with your cleaning. Thank you very much for your business. We look forward to working with you again in the future. Many Thanks, Amy Prihoda & The Team at Professional Carpet System"
"[Member Name Removed], Thank you for the positive review. I am so happy that we were able to provide you with and excellent service experience. We look forward to working with you again in the future. Thank you for choosing Professional Carpet Systems! Best Regards, Amy Prihoda Owner"
"[Member Name Removed], Thank you so much for your review. We always appreciate feedback. I am super thrilled that you were happy with your service experience. Thank you for choosing Professional Carpet Systems for your cleaning needs. We are looking forward to working with you again in the future. Best Regards, Amy Prihoda Owner"
"[Member Name Removed], My apologies that you were displeased with you cleaning. From what you have stated in your review it sounds like your carpets have been affected by wicking issues which unfortunately is only realized after the carpeting dries. This can be very easily resolved and we would love the opportunity to do so. We will be calling you this morning to reschedule this work for you. Again, my deepest apologies for your dissatisfaction. We are looking forward to rectifying this for you. Best Regards, Amy Prihoda Professional Carpet Systems"
"Thank you so much for the review. I appreciate your patience and really appreciate the great rating that you gave our company. I hope that we are able to work together again in the future. Thank you! Amy Prihoda Owner Professional Carpet Systems"
"[Member Name Removed], Thank you so much for your wonderful comments. We are looking forward to servicing you again. Best Regards, Amy Prihoda Professional Carpet Systems"
"Removed mbr info, Thank you so much for the great review. We truly appreciate your kind words. Best Regards, Amy Prihoda Professional Carpet Systems & Professional Restoration Systems"
"[Member name removed], Thank you so much for your wonderful comments. My apologies for our technician arriving outside of your designated window. I have made a special note on your account that this occurred so the next time you use our service our technician will be aware of our prior short coming. Again thank you for your business we truly appreciate it. Best Regards, Amy Prihoda Co-Owner Professional Carpet Systems & Professional Restoration Systems"
"Edward, It has been a while since we were in your home last and I just wanted to thank you for the review you gave us. We appreciate feedback on our service and are always looking for ways in which to improve our service. We are looking forward to working with you again. Best Regards, Amy Prihoda Co-Owner Professional Carpet Systems & Professional Restoration Systems"
"[Removed member name], Thank you for your review. We always welcome feedback and in fact we request it. Your feedback enables us to provide you and all of our clients with a better service experience. Thank you again! Best Regards, Amy Prihoda Co-Owner Professional Carpet Systems & Professional Restoration Systems"
"[member name removed], Thank you for the amazing review. We truly value our relationship with you and look forward to serving you again. We are always open to feedback. Our clients are our best source for seeking additional professional improvement. Please let us know if there is anything that we can do to improve our service. Best Regards, Amy Prihoda, Co-Owner"
Frankly, I have never had a more positive customer service experience than I have had all these years with this family owned company. The people are lovely, helpful and knowledgeable. Their communications are enjoyable, informative and full of incentives.
I have and will continue to recommend this company to my friends. All who have engaged them have been pleased.
"[member name removed] thank you so much for the wonderful review. It is always a pleasure to work with you! Thank you for your continued support."
"We have contacted Angies List regarding this report as we do not have record of work at this location or client name. We are working with Angies List to resolve this matter."
Licensing
State Contractor License Requirements
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All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing