Professional Carpet Systems & Professional Restoration Systems
About us
Hi, my name is Amy Prihoda, and together with my brother we own and operate Professional Restoration Systems which is a family-owned and operated firm serving the Connecticut area since 1987. With our sister company Professional Carpet Systems, we have been providing homeowners and businesses with first class service and healthy indoor environments. Over the last 30 years in business, we have developed a stellar reputation as the "problem solver". Our unique company makeup puts us in a position that truly sets us apart from our competition. We are regularly consulted by some of the areas most respected realtors, agents, flooring retailers, and interior designers when they have a project that is unusual or very delicate in nature. Of course, they call us for the regular stuff too, but they know if it's a quirky problem there is only one call to make...to the professionals at Professional Restoration Systems.
Business highlights
Services we offer
Carpet Cleaning
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 3% | ||
| 10% | ||
| 0% | ||
| 3% |
Filter reviews by service
"Sergio, thank you so much for your kind words. I am so happy that we were able to help get the house ready before the baby arrived."
"Rita, I am so incredibly sorry that this was your experience. From our initial notes I see that there was a filtration soiling issue "ring around the room" that was a concern to you. However, I am not sure if this is still the issue that you are having. It is our practice to reach out to our clients the day after cleaning to ensure that everything looks good and it sounds like that call my have been missed. I would be more than happy to come back out and remedy any areas that you feel did not look the way they should have. We will be reaching out to you again to find a way to make this right for you. Again, my most sincere apologies. Amy Prihoda, Owner"
"Thank you for the review Patricia, it was a pleasure serving you."
"Thank you so much for your kind words. We are so happy that we were able to provide you with service. Thank you again for choosing Professional Carpet Systems our family and local business appreciates your support."
"Lois, Thank you so much for providing us with feedback on your cleaning experience with our company. Your feedback is important so that we can make changes to our systems to ensure that all of our clients have an outstanding service experience. My most sincere apologies that we did not provide that kind of service for you. I have reviewed your file and found that Barbara in our office had called you the day after the cleaning of your upholstery. From the notes it appears that when she spoke with you there was discussion regarding protector for your sofa. The notes read that Barbara offered you a 10% discount as an apology for not asking you if you would like to have protector applied. We then returned and applied protector at that discounted rate and provided you with a One-Year Spot Free Warranty for that piece of upholstery. Again, my most sincere apologies that you were unhappy with our service. I invite you to call me directly the next time that you are in need of cleaning and I will personally facilitate your job. Best Regards, Amy Prihoda Owner Professional Carpet Systems & Professional Restoration Systems"
"Sam, Thank you so much for the great feedback. I am so happy that you were pleased with our service. Thank you, Amy Prihoda Owner Professional Carpet Systems & Professional Restoration Systems"
"Terri, Thank you very much for the rating that you gave my company. We always appreciate feedback from our clients. We look forward to working with you again. Thank you, Amy Prihoda Owner Professional Carpet Systems & Professional Restoration Systems"
"Thank you for your review, we truly appreciate your feedback. I noticed that we only achieved a 3.5 on quality. I would love to know what could have been done to achieve a better rating. Due to the fact that this review does not include a name I invite you to call our office so that we can discuss this and I can make any necessary adjustments to our process. I can be reached in the office at (203) 888-5560. Thank you, Amy Prihoda Owner Professional Carpet Systems & Professional Restoration Systems"
"Laura, Thank you for your review. We hope to work with you again in the future. Thank you, Amy Prihoda Owner Professional Carpet Systems & Professional Restoration Systems"
"Thank you Shelia!"
"James, thank you for your feedback."
"Marilyn, We so appreciate your wonderful comments. We look forward to working with you again. Thank you, Amy Prihoda Owner Professional Carpet Systems & Professional Restoration Systems"
"Thank you Peter!!"
"Judy, Thank you for taking the time to review our services. We truly appreciate your feedback. Thank you, Amy Prihoda Owner Professional Carpet Systems & Professional Restoration Systems"
"Thank you for your review!!"
"Chris, Thank you for your fantastic comments. We hope to work with you again! Thank you, Amy Prihoda Owner Professional Carpet Systems & Professional Restoration Systems"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing
FAQ
Contact Information
12 Newhaven Avenue, Derby, CT 06418
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