MASTRI SERVICES LLC logoApproved Pro
Approved Pro

MASTRI SERVICES LLC

Clothes Washer or Dryer Repair or Service, Oven or Stovetop Repair or Service, Fridge, Freezer or Ice Maker Repair or Service,

About us

Mastri Appliance Repair is a family-owned business in Derby, CT, led by experienced technician Jimmy Mastri. Our dedicated team prioritizes customer satisfaction while providing efficient, reliable appliance repairs. We’re committed to keeping your home running smoothly with expert service. With a strong reputation for quality repairs, Mastri Appliance Repair has consistently delivered results for our clients. Our attention to detail and fast service ensure that your appliances are back in working order, enhancing your daily life.

Business highlights

12 years of experience

Amenities

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.8105 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
7%
3
1%
2
0%
1
1%

Filter reviews by service

Showing 1-25 of 105 reviews
Perry K.
Jun 2025
4.0
Fridge, Freezer or Ice Maker Repair or Service
Very prompt and accommodating to our need.s. Had the appropriate equipment and employed it appropriately. Very easy to work with. Will use again.

Keith P.
May 2025
5.0
Fridge, Freezer or Ice Maker Repair or Service
$39,500
Anthony and the team at Mastei fixed my ice maker in under 15 minutes. They were quick to respond, asked pertinent questions and was prepared before he showed up. Worth every penny.

John Z.
May 2025
5.0
Oven or Stovetop Repair or Service
Showed up on time kept us in the know about the repair. Pleasant and went above and beyond the call due to the age of the appliance. Definitely will use again should any future problems develop. Highly recommend.

Raffaele B.
May 2025
5.0
Clothes Washer or Dryer Repair or Service
$20,000
Jim was willing to service my washer and dryer, even after a 12 hour day. It isn’t easy to find service techs like Jim anymore. He was great!

Tony V.
May 2025
5.0
Oven or Stovetop Repair or Service
$25,000
Jim was very personable and has solid expertise with many different appliances. He was able to diagnose and fix the multiple things I needed help with. He also gave me honest feedback and advice on how best to move forward. I highly recommend his services.

Jess G.
May 2025
5.0
Oven or Stovetop Repair or Service
We were having issues with our gas stove. Jim was confident he knew what the issue was from our description and came with parts in hand. He was right and no need for waiting or a second visit! Fixed our problem right away, arrived exactly when he said he would and checked in earlier that day to confirm. Great experience!

Julie P.
May 2025
5.0
Google Review
Anthony came out to fix our fridge on Wednesday, diagnosed the issue, ordered the necessary part and came back on a Friday evening to finish the job. Service was professional and timely. He even offered other advice to keep our fridge running efficiently. thank you!

Benjamin P.
May 2025
5.0
Google Review
Great service!

Carla D.
May 2025
5.0
Google Review
Excellent excellent excellent Jim is Awesome He took his time to show me everything and explained it completely I will ask for this vendor if I need assistance in the future You’ll not be disappointed with their top notch service

Dameon K.
May 2025
5.0
Google Review
Fast and great communication. Will use again.

J P.
May 2025
5.0
Google Review
Anthony from Mastri Appliance did a great job repairing our dryer. He was quick and we paid a fair price for the service. Would definitely use Mastri Appliance again.

Peter T D.
Jan 2024
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Quick, efficient and helpful.

Rick S.
Jan 2022
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
I called Mastri Appliance as i had an issue with my dryer where the setting knob had broken. I first called PC Richards where i purchased the dryer 2 years ago...they took my info and said that it would be two weeks before GE would come out and the fee to JUST come and evaluate would be $200.00!!! So I called Jim Mastri who helped me out and at no charge he gave me the part # that I needed, the website and telephone #yoo!! I called and received the part in one day for JUST $20.00 clams!!! Thanks very much Jim :)

Steve M.
Oct 2020
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
I've actually had them here twice. Once for a repair under warranty. Very professional and competent. More recently for a out of warranty repair. I was favorably impressed with the honest evaluation, repair estimate and advice. Definitely will call them again for future appliance repair issues.

Mary M.
Aug 2020
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Service man was great. Came out same day and fixed my washer quickly and very reasonable.

Dixon R.
Aug 2020
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Very very professional. Incredibly knowledgeable. Fair and honest. Canâ t ask for anything more. Heâ s my go to guy from now on. Has my kenmores running smooth.

Cathy C.
Aug 2020
5.0
Yes, I recommend this pro
Very kind, fast service and reliable professional my dryer was fix to perfection

Debra B.
Feb 2020
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Have used Jim several times over the years for appliance repair. He is knowledgeable and honest. His rates are very reasonable.

Corine P.
Oct 2019
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
They were on time did excellent job

SUE M.
Jul 2019
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro

Christina R.
Apr 2018
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Amazing work and customer service! Came out quite late on a Tuesday and had my frig up and running in no time. Very reasonably priced and fast! I appreciated the friendly and efficient service, would recommend to anyone!

Tara C.
Mar 2018
4.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Came right out and found the problem.

Jason M.
Jan 2018
5.0
Yes, I recommend this pro
Very good, professional and efficient. Repaired the part in question, for a very reasonable price compared to other quotes I got. I appreciated not being jerked around on the repair and getting it done. Big smiles.

ALANA D.
Jun 2017
5.0
Yes, I recommend this pro
I have used Mastri Appliance three times in the past few years. Jim is cordial, knowledgable and very honest. He easily fixed my washer and dryer when they were having issues. I appreciate his integrity and knowing how to identify what the problem is before coming out and charging you unnecessarily. Not that I want my appliances to malfunction, but I know I can trust Mastri Appliance.

Njeri R.
Mar 2017
5.0
Yes, I recommend this pro
Jim was awesome! Would definitely hire again.
Showing 1-25 of 105

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing

FAQ

MASTRI SERVICES LLC is currently rated 4.8 overall out of 5.
Monday: 10:00 AM - 6:00 PM Tuesday: 10:00 AM - 6:00 PM Wednesday: 10:00 AM - 6:00 PM Thursday: 10:00 AM - 6:00 PM Friday: 10:00 AM - 4:00 PM Saturday: 10:00 AM - 2:00 PM Sunday: Closed
MASTRI SERVICES LLC accepts the following forms of payment: CreditCard
No, MASTRI SERVICES LLC does not offer free project estimates.
No, MASTRI SERVICES LLC does not offer eco-friendly accreditations.
No, MASTRI SERVICES LLC does not offer a senior discount.
No, MASTRI SERVICES LLC does not offer emergency services.
Yes, MASTRI SERVICES LLC offers warranties.

Contact Information

16 North Ave, Derby, CT 06418

Service Hours

Sunday:Closed
Monday:10:00 AM - 6:00 PM
Tuesday:10:00 AM - 6:00 PM
Wednesday:10:00 AM - 6:00 PM
Thursday:10:00 AM - 6:00 PM
Friday:10:00 AM - 4:00 PM
Saturday:10:00 AM - 2:00 PM
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