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Mastri Appliance Service

Fridge, Freezer or Ice Maker Repair or Service, Clothes Washer or Dryer Repair or Service, Oven or Stovetop Repair or Service,

About us

We have now been in business for over 7 years and have two technicians on the road!! I myself have 14+ years of appliance repair experience. My technician, Anthony, was trained by me and has been a tech for 3+ years. He is very thorough and reliable. Anthony and I look forward to servicing your appliances! Old Bio: Currently I am the only technician of this business. I grew up in Connecticut and started working in the appliance industry during my sophomore year of High School. I worked for 2 reputable CT appliance repair companies that offered me great training in both the technical sense and professionalism. I now have 8 years of experience and can offer the same high quality work you'd expect from other reputable companies at a lower cost to you. My phone is on 24/7 in any case of emergency work (busted water line and such) and you will always know who is coming to do the work for you.

Business highlights

12 years of experience

Services we offer

Appliances

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.894 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
1%
2
0%
1
1%

Filter reviews by service

Showing 1-25 of 94 reviews
Peter D.
Jan 2024
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Quick, efficient and helpful.

Rick S.
Jan 2022
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
I called Mastri Appliance as i had an issue with my dryer where the setting knob had broken. I first called PC Richards where i purchased the dryer 2 years ago...they took my info and said that it would be two weeks before GE would come out and the fee to JUST come and evaluate would be $200.00!!! So I called Jim Mastri who helped me out and at no charge he gave me the part # that I needed, the website and telephone #yoo!! I called and received the part in one day for JUST $20.00 clams!!! Thanks very much Jim :)

Steve M.
Oct 2020
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
I've actually had them here twice. Once for a repair under warranty. Very professional and competent. More recently for a out of warranty repair. I was favorably impressed with the honest evaluation, repair estimate and advice. Definitely will call them again for future appliance repair issues.

Mary M.
Aug 2020
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Service man was great. Came out same day and fixed my washer quickly and very reasonable.

Dixon R.
Aug 2020
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Very very professional. Incredibly knowledgeable. Fair and honest. Canâ t ask for anything more. Heâ s my go to guy from now on. Has my kenmores running smooth.

Cathy C.
Aug 2020
5.0
Yes, I recommend this pro
Very kind, fast service and reliable professional my dryer was fix to perfection

Debra B.
Feb 2020
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Have used Jim several times over the years for appliance repair. He is knowledgeable and honest. His rates are very reasonable.

Corine P.
Oct 2019
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
They were on time did excellent job

SUE M.
Jul 2019
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro

Christina R.
Apr 2018
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Amazing work and customer service! Came out quite late on a Tuesday and had my frig up and running in no time. Very reasonably priced and fast! I appreciated the friendly and efficient service, would recommend to anyone!

Tara C.
Mar 2018
4.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Came right out and found the problem.

Jason M.
Jan 2018
5.0
Yes, I recommend this pro
Very good, professional and efficient. Repaired the part in question, for a very reasonable price compared to other quotes I got. I appreciated not being jerked around on the repair and getting it done. Big smiles.

ALANA D.
Jun 2017
5.0
Yes, I recommend this pro
I have used Mastri Appliance three times in the past few years. Jim is cordial, knowledgable and very honest. He easily fixed my washer and dryer when they were having issues. I appreciate his integrity and knowing how to identify what the problem is before coming out and charging you unnecessarily. Not that I want my appliances to malfunction, but I know I can trust Mastri Appliance.

Njeri R.
Mar 2017
5.0
Yes, I recommend this pro
Jim was awesome! Would definitely hire again.

Kelley H.
Oct 2016
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Jim Mastri was amazing. He came the same day we called and returned with ordered part two days later in the evening rather than wait till next day, knowing we were desperate for a functioning refrigerator. Reasonably priced and super customer service!

Stacey F.
Sep 2016
5.0
Yes, I recommend this pro
Jim ,was great, fast and explained every step. Plus, he came out on a SUNDAY! Great price, trustworthy and honest.

JUDY C.
Jun 2016
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Electronic circuit boards were damaged and not functioning properly with subsequent loss of refrigeration for my Electrolux French Door refrigerator freezer. I saw that Mr. Mastri had excellent reviews on the Home Advisor Website. I called him and he ordered a new electronic circuit board kit from Electrolux which arrived the next day. Do to the nature of my problem with a refrigerator-freezer, Mr. Mastri made me his first call of the day as soon as the parts arrived by overnight mail. Mr. Mastri charged me the same price for the Circuit Boards as if I would have ordered them directly myself from Electrolux. He did not add on any fees to the Circuit Boards Original Factory Direct Price. Electrolux even warned me that I might want to order the parts myself because many repair places mark up the original parts price to make money on them. Mr Mastri did not do this. He was there about one hour. He got right to work and had no trouble replacing the two circuit boards. All I paid for was the parts $270, plus overnight shipping of $25.00, tax of $25 and $85 for labor. I felt his prices were very fair. Mr. Mastri was very pleasant, professional, right on time and I was completely satisfied with his work. I highly recommend him for appliance repair. He is honest, hard working and charges very reasonable rates. My satisfaction and a job well done was his priority.

Glenn B.
Jun 2016
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Jim was pleasant and professional, and corrected the issue.

ROBERT J.
May 2016
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Jim just left, after repairing our gas dryer. He asked me what the problem was when scheduling the visit. I gave him a description, and was very impressed when he had the parts in his pocket, and installed them in short notice. In addition the price was reasonable.

Christina J.
May 2016
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
On time and quality work.

Robert P.
Apr 2016
4.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Timely, knowledgable and efficient.Mastri is a one man band business , he's young and knowledgable . He comes to your house after calling you so that you know he's coming and when he gets there he's right on the job and gets in and out with a good job done. I would recommend him. I'm not good with names but I believe it's Jim

Marie M.
Apr 2016
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Hired Jim to repair my oven - he knew exactly what the problem was. Later that week, he returned to fix my dryer. Honest, polite and excellent follow through. Fair prices too. Highly recommend Jim @ Mastri Appliance.

Bunnie V.
Mar 2016
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Jimmy gave us 5-star service and did an excellent job repairing our Equator washer/dryer. He is always prompt, professional, clean, knowledgeable, friendly, efficient, and his fees were very reasonable.

Richard G.
Mar 2016
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
My wife stated that Mastri Appliance service was very professional,polite and fair on pricing for the repairs. Thank you for not over pricing me on the work completed at my home, and to my amazement on time

Barbara M.
Mar 2016
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Jim was very prompt, assessed the problem and fixed my dryer. I would most certainly recommend him and am very glad I have his contact info for further assistance I may need.
Showing 1-25 of 94

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing

FAQ

Mastri Appliance Service is currently rated 4.8 overall out of 5.

Monday: 12:00 PM - 5:00 PM Tuesday: 12:00 PM - 5:00 PM Wednesday: 12:00 PM - 5:00 PM Thursday: 12:00 PM - 5:00 PM Friday: Closed Saturday: Closed Sunday: Closed

Mastri Appliance Service accepts the following forms of payment: CreditCard

Yes, Mastri Appliance Service offers free project estimates.

No, Mastri Appliance Service does not offer eco-friendly accreditations.

No, Mastri Appliance Service does not offer a senior discount.

No, Mastri Appliance Service does not offer emergency services.

No, Mastri Appliance Service does not offer warranties.