FLAHERTY PLUMBING & HEATING

What a wonderful experience. I love that they had an answering service (they answer 24 hours) with a nice, knowledgeable rep who took my info and paged the man on call. He called me shortly after and discussed the decision to go with Sunday service (for an upcharge) or wait into the week. I elected Sunday as it was reasonable and he was there a few hours later. Super polite, friendly guy who worked quickly and was able to do the whole call in the hour allotted to the service call charge (plus a $13 part). I was beyond pleased. I have a toddler at home and always appreciate it when tradesmen are good people.

unknown

I have used him for a while. The same guy comes all the time. His name is Lou, and I think he may be part owner. He comes when he says he will come and he does a good job. I had a problem with a different shower, it had problems with the valves, and I would always call them and ask what was going on, and a lot of the times he never got back to me. I understand it was the provider of the piece, he had to get a piece from a company that was difficult to get the pieces from, so it took a long time to get the piece, it took maybe 6 months. A lot of times when I called them, he didn't call me to say he didn't get the piece, but eventually he got the piece and he did fine, he did what I asked him to do. He is fairly expensive for out here. I understand they are out doing things so they can't always come.