About us
Business highlights
35 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Reviews
4.03 Reviews
Showing 1-3 of 3 reviews
Kathryn P.
05/2025
plumbing
+ -1 moreAfter dealing with multiple contractors over the years who either cut corners or left jobs half-finished, I was hesitant to trust anyone with my boiler installation. But from the first phone call with Russell Services, I knew this experience would be different. Their team showed up on time, walked me through the entire process, and handled the job with care and precision. Not only was the installation flawless, but they also took extra time to make sure everything was running efficiently before they left. It’s rare these days to find a company that takes such pride in their work. Russell Services exceeded my expectations and earned my trust, I won’t be calling anyone else from now on.
Description of Work: Boiler replacement
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$5,000
Linda S.
07/2016
plumbing, home remodeling
+ 0 moreI would like the owner (Alex Russell) to return to repair the pocket door which has never closed properly. The owner'a helper did much of the finish work, including the pocket door. He had trouble installing the door lock, which the owner had to come to finish. Secondly, when I explained to the helper that the door itself was not aligned properly (I have four other pocket doors in my home, all of which close properly), he disagreed and ignored the problem. Two weeks after installation, we began to have problems closing the door. We have to shove it to close it and then pry it open once it is closed! This is a BATHROOM door -- it has become a problem when guests arrive. I have emailed Mr. Russell four times, asking him to fix the door, but have received no response. During previous jobs he has done for my home and for my business residences, he has always responded to emails within a day . I feel I have given him ample time to respond, as the work was performed over two months ago.. Alex Russell has done other jobs for me which were performed professionally and competently and we have left on good terms. Apparently, he does not want to honor his contract in this instance. If I do not get a response after this review, I will take further action with the many agencies that protect consumers from contractors who refuse to honor their contracts.
Description of Work: I had a small bathroom remodelled in my basement, including plumbing, toilet and sink installation, sheetrock repair, and a new pocket door.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$5,000
Joan J.
02/2014
plumbing, home remodeling
+ 0 more.
Description of Work: Installed new fixtures in kitchen and two bathrooms plus misc plumbing repairs and upgrades around the property.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$5,000
Contact information
13 Cushing Dr, Danbury, CT 06811
Service hours
Monday:
8:00 AM - 4:00 PMTuesday:
8:00 AM - 4:30 PMWednesday:
8:00 AM - 4:00 PMThursday:
8:00 AM - 4:30 PMFriday:
8:00 AM - 4:30 PMSaturday:
9:00 PM - 4:30 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/
Service Categories
Plumbing,
Kitchen and Bath Remodeling,
General Remodeling,
Heating and Air Conditioning
FAQ
Russell Services is currently rated 4 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: 9:00 PM - 4:30 PM
Russell Services accepts the following forms of payment: Check
Yes, Russell Services offers free project estimates.
No, Russell Services does not offer eco-friendly accreditations.
No, Russell Services does not offer a senior discount.
Yes, Russell Services offers emergency services.
Yes, Russell Services offers warranties.
Russell Services offers the following services: Residential light commercial
drain cleaning
Contact information
13 Cushing Dr, Danbury, CT 06811
Service hours
Monday:
8:00 AM - 4:00 PMTuesday:
8:00 AM - 4:30 PMWednesday:
8:00 AM - 4:00 PMThursday:
8:00 AM - 4:30 PMFriday:
8:00 AM - 4:30 PMSaturday:
9:00 PM - 4:30 PM