Juan responded within a day or two of our inquiry and came straight out to look at a very tricky situation, with 4+ trees clearly in danger of falling soon, 3 that would need to be taken down eventually, and one or two just in the way of the others. Almost all of the trees were out of the reach of crane machinery, two couldn't be climbed, and and two needed to be taken down in a very narrow area. He identified a clear plan of attack, gave me a very fair price, and had a crew out to start the work the same day!! They took all of the trees down within 4 days or so, working efficiently and cleanly, and cut the wood down to the requested length. And to top it off, the crew was super nice. Working with them was an absolute pleasure.