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Approved Pro
Approved Pro

Cross Tiles, LLC

4.6(
9
)
Tile: Ceramic and Porcelain Repair, Tile: Natural Stone (Granite, Marble, Slate, Quartz, etc) Repair, Tile: Ceramic and Porcelain - Install,

About us

Cross Tiles LLC. is a locally family owned and operated company that values honesty and integrity in all aspects of our business. Our dedicated team of professionals have over 15 years of hands on experience, to provide innovative ideas and suggestions tailored to your projects. Our services are customized to your individual needs, paying close attention to the details of each project that we are involved with. Please feel free to contact us today!

Business highlights

Se habla espanol
13 years of experience

Services we offer

Bathroom Remolding , Curbless shower system, Customize tile size , Natural Stone, porcelain, ceramic, terrazzo, mosaics, glass tile installations , Schluter Shower Systems experts

Amenities

Free Estimates

Yes

Reviews
4.69 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
0%
2
0%
1
11%
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Filter reviews by service

Showing 1-9 of 9 reviews
Tom A.
Aug 2025
1.0
Tile: Ceramic and Porcelain - Install
$10,000
I hired Matt to tile my bathroom and build a shower. Right after the job was finished, the shower leaked into the bathroom below and destroyed the ceiling. After chasing him down several times, I finally got him to come back out. He said he fixed the problem, and for a short while it looked like he had. I even wrote him a positive review at the time, giving him credit for honesty in coming back to make it right. Unfortunately, I was wrong. The shower is leaking again, the ceiling below is once again ruined, and this time Matt is completely unresponsive. It?s clear the issue comes from poor workmanship ? likely the backing beneath the tile was installed incorrectly, allowing water to soak through. What should have been a professional, lasting bathroom renovation has turned into repeated water damage, wasted money, and endless frustration. The fact that I gave Matt the benefit of the doubt once makes this even more disappointing.
Karen M.
Aug 2025
5.0
Tile: Ceramic and Porcelain - Install
$800
I would highly recommend this contractor. Responded quickly, scheduled promptly and did a quality job in a very timely fashion. Pricing was very fair and they were extremely polite and professional! I will definitely be calling them again for future projects.
Eileen F.
Apr 2025
5.0
Tile: Ceramic and Porcelain - Install
Matt is the best! Worked with us through the whole process of a new floor and the unforseen rot under the old floor. He and his team are highly professional and did a beautiful job and in a good time considering the added work plus new drainage around the foundation. We love the new floor that is a beautiful addition to our cottage.
Matt G.
Mar 2025
5.0
I love my new shower! The project turned out fantastic and I would definitely hire them again. Thank you Cross Tiles!
Jackie T.
Mar 2023
5.0
Tile: Ceramic and Porcelain - Install
Yes, I recommend this pro
They really knew what they were doing. I was so impressed after speaking with them. I wanted to hire them before anyone. Their prices were fair. They were courteous. They were timely and they were clean. Thank you very much.
Tom G.
Feb 2023
5.0
Yes, I recommend this pro
$3,500
Great job tiling our bathroom. Iâ d hire them again.
Tom G.
Jan 2023
5.0
Tile: Ceramic and Porcelain - Install
Yes, I recommend this pro
Excellent job, very responsive and helpful. They have my recommendation.
Sonya T.
Sep 2022
5.0
Tile: Ceramic and Porcelain - Install
Yes, I recommend this pro
They were INCREDIBLE. Responsive, helpful, and did a gorgeous job. Iâ d recommend them and will definitely call them again for future projects !!
Samuel K.
Aug 2022
5.0
Yes, I recommend this pro
They are the best guys I have ever worked with! They are great!

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing

FAQ

Cross Tiles, LLC is currently rated 4.6 overall out of 5.

Monday: 6:00 AM - 9:00 PM Tuesday: 6:00 AM - 9:00 PM Wednesday: 6:00 AM - 9:00 PM Thursday: 6:00 AM - 9:00 PM Friday: 6:00 AM - 9:00 PM Saturday: 7:00 AM - 7:00 PM Sunday: Closed

Yes, Cross Tiles, LLC offers free project estimates.

No, Cross Tiles, LLC does not offer eco-friendly accreditations.

No, Cross Tiles, LLC does not offer a senior discount.

No, Cross Tiles, LLC does not offer emergency services.

No, Cross Tiles, LLC does not offer warranties.