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Founded 1999 • With Angi since August 2012
1100 CORPORATE ROW
Cromwell, CT 06416
I am hiring a new company next year. For a brief while the mowing was fantastic, suddenly it is horrible. I try to express to some of the workers, they barley speak English (which does not matter to me like that, however if I need to talk to them about a concern it is quite difficult). Chris doesn't return calls in a timely matter. Very inconsistent mowing, and even worse weed whacking. Will not use again.
Description of Work
Mowing and weed whacking
In addition to failing to provide a proposal that accurately accounted for the grade of the property, requiring significant last minute design changes if I had continued to engage their services, MVL showed poor attention to detail and lack of responsibility in developing a realistic proposal for my project. My inquiries on other issues including drainage and paving near septic systems brought to light additional oversights in safety, quality, compliance, and cost . MVL has failed to acknowledge their error except in a reluctant and defensive offer to absorb the additional costs of redesigning the patio. After my multiple failed attempts at communication, MVL has refused my request to refund my deposit although no excavation was done, no materials were delivered, and completion of the deck stairway was delayed and is still incomplete as a result of MVL's miscalculation. Legal advice indicates that Mountain View's own language in their written "agreement" allows for the refturn of deposit with "cause" and that there is more than enough evidence for 'cause' in this set of circumstances since the patio cannot be built as initially planned and agreed upon. I'd like other potential customers to be aware and avoid a similar disappointing experience with this company.
Description of Work
MountainView provided a drawn proposal and estimate for a patio project based on measurements taken in my yard. On the day that work was to begin, a major oversight in the proposal became apparent because MVL failed to measure or account for the grade of the property in the plan. Despite multiple conversations about how the patio should integrate with a new double-wide V-shaped deck stairway, MVL neglected to evaluate the elevation of the patio relative to the deck or the change in grade across the span of the patio. Since this oversight necessitated changes to the overall design and scope of the project, including additional retaining walls and loss of usable flat surface area, I told MVL that I wanted to take time to consider any design changes and alternatives and decided not to proceed with the project until i could thoroughly weigh the options. I requested a refund of my deposit from the company since no excavation had been done, and no materials had been delivered. After failing to acknowledge my repeated attempts at communication over several weeks, MVL refused my request for a refund.
We are two generation masons who specialize in European Style Masonry. With over 13+ years of experience I am confident in getting your jobs done right. Please call us today for a free estimate!
" At Chaput Natural Stone & Pavers LLC, our team strives to deliver a superior product to each project. We constantly focus on the finer custom detail and set ourselves apart from any others in the field. We enjoy what we do and warranty our work from the ground up. A vast majority of projects undertaken are through recommendation by previous clients. We will work closely with you to turn your investment and vision into a reality. You can have the peace of mind knowing that we are licensed, insured and a member of ICPI"
Design & Build Masonry LLC is a construction family owned business based in Waterbury, Connecticut. We provide quality, custom workmanship for your masonry needs. We are a team of fully insured, licensed, professional contractors dedicated to producing a top quality service that we stand behind. Join our growing family of satisfied customers who rely on our one of a kind talent in bringing masonry in life. We offer high quality exterior and interior services: Stucco, Patio, Stone, Brick, Block, Chimney, Tiles, Repairs, Pool, Driveways, Concrete, Pavers etc.
Mountain View Landscape LLC provides a full range of custom services (Commercial & Residential) while specializing in the construction of retaining walls, pavers on patios, driveways and walkways, free standing and sitting walls, pillars, lawns, plant materials and performing routine lawn maintenance. Seasonal services of fall and winter clean-up are also available, removing leaves and snow as needed.
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MOUNTAIN VIEW LANDSCAPE LLC is currently rated 1 overall out of 5.
MOUNTAIN VIEW LANDSCAPE LLC is open:
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 8:00 AM - 2:00 PM
MOUNTAIN VIEW LANDSCAPE LLC accepts the following forms of payment: Check, Visa, MasterCard
Yes, MOUNTAIN VIEW LANDSCAPE LLC offers free project estimates.
No, MOUNTAIN VIEW LANDSCAPE LLC does not offer eco-friendly accreditations.
No, MOUNTAIN VIEW LANDSCAPE LLC does not offer a senior discount.
Yes, MOUNTAIN VIEW LANDSCAPE LLC offers emergency services.
Yes, MOUNTAIN VIEW LANDSCAPE LLC offers warranties.
MOUNTAIN VIEW LANDSCAPE LLC offers the following services: Mountain View Landscape LLC provides a full range of custom services (Commercial & Residential) while specializing in the construction of retaining walls, pavers on patios, driveways and walkways, free standing and sitting walls, pillars, lawns, plant materials and performing routine lawn maintenance. Seasonal services of fall and winter clean-up are also available, removing leaves and snow as needed.