LeafFilter Gutter Protection

The installer was on time , answered my questions, and was a pro completing the installation quickly.

They did a great job

Very well and installer was friendly and professional

finished promptly .

When a company sends a salesman to your house, you can be sure that it is going to be a very high-pressure sales pitch. It costs a lot to send out a salesman and they want their commission regardless. Salesman was very aggressive. If you are a senior citizen always have someone else with you to help you decide what to do. The cost of their work is also very expensive - two or three times what a local contractor would charge. The salesman declined to let me take a few days to decide because they know, statically, if they don't walk out with a check and contract, the odds of someone signing later are virtually zero, especially if they get a second quote.

Not well ! They arrived late ( one worker showed up initially ) and in the afternoon . A second worker arrived later and the job was done in the dark and in the pouring rain ! The gutters were not realigned as promised and the straps were not brown as promised and the new roof is now compromised. Several calls were made and a supervisor actually told us that he received many complaints about these installers !

They arrived on time. Did a phenomenal job installing the gutter system. Cleaned up after themselves. What more could you ask for?

Completed successfully.

They came out pretty quickly to discuss the work and set up a date....I took a personal day, and they didn't come and didn't call. When I finally spoke to them they said they had 4 different numbers and none of them were correct, and thaT they weren't coming. I saw the contract...2 numbers, both correct....I was told that maybe someone entered the number wrong, so they would come another day. I couldn't be home. The work was done, and the gutters look good, however, it was an upper gutter, and all the leaf debris that was left in the original gutter was dropped on the gutters below, which means that debris will probably go into those gutters. We also left an extension cord for them and it was all tangled when we got home. Again, the gutter looks good. It has not rained yet so we don't know if they will actually work. When you have work done, the expectation is that the workers clean up after themselves. If the gutters work well I will post another hopefully more positive review. Until then I can't say if we will use them again. The price was right though...

The punchline first, then I'll follow with a narrative to explain how my husband and I came to deal with these conmen. Punchline: The morning after we had signed a contract and given them a deposit, I decided to look up the HIC license # listed on the contract on the ct.gov site. It wasn't listed! Then I looked up the HIC license # for the salesman who had signed the contract. It wasn't listed! Next I sent a very concerned email to the ct.gov consumer protection agency. They called me back immediately and said NOT TO DO BUSINESS WITH THESE UNLICENSED PEOPLE. The contract was not valid because 1) the HIC # listed on the contract had lapsed and 2) the person signing it did not have a HIC salesperson #. I should request my deposit back. If they do not refund my deposit quickly, to call back the Consumer Protection Agency and a warrant for the arrest of the unlicensed salesperson as well as his supervisor would be issued. At this moment I'm waiting for the deposit to be returned. I did phone LeafFilter CT and told them of my interaction with ct.gov officials. They promised a quick return of my deposit - hopefully that will occur. Now the narrative (same copy is now on file with the CT Dept of Consumer Protection): My husband and I met with the LeafFilter company (HIC#0649905) for the first time Saturday, 2/24 at the Stamford Home Show. We were impressed with the demonstration of their product at the show and signed up for an estimate. Their Commercial Account Manager (title on business card), Perry Gianopoulos, was prompt and professional in keeping the appointment in our home on Wednesday 2/28. We again were impressed with the product and also with Perry, so we signed a contract that evening and gave him a check of $300 or 10% of the total quote. Thursday I remembered to check their registration on ct.gov. The HIC#0637661 on the contract is listed as lapsed. I was quite concerned. I called the phone # listed on the contract 1.800.290.6106 and was told someone would call me back. Matt Perelli (spell?) called back saying he was the Connecticut Manager for LeafFilter. He was not aware until my call that there were any problems with the HIC # and while on the phone with me went to ct.gov. There he discovered that a second HIC# had been registered which was different - HIC# 0649905. I asked Matt what the reason was for the different #. He didn't know for sure but guessed the state had made a mistake. He suggested I put the valid HIC# on the contract. I told him I was uncomfortable doing that until I found out the reason for the difference. Also, I would be emailing the state to find out the reason for the different #. Matt said he would hold our deposit/not cash the check until I found out what was going one with the HIC #. This morning Robert Nakano from ct.gov/consumer protection agency called me in regard to my email. He asked me to scan the contract to him - which I did - and to send a narrative of my experience with LeafFilter. Then Robert asked me who signed the contract. I told him Perry had signed it. Robert then checked Perry's name and found he was not licensed to sign HIC contracts. He also recommended I not do business with this company at this time. The LeafFilter contract was duplicate, with a notice of cancellation at the bottom in very fine print. I will be making a copy of our yellow form copy the contract and sending the notice of cancellation completely filled out for a refund to the address listed there in tomorrow's mail. My husband and I are so very grateful to Robert Nakano and the state of Connecticut for helping us to avoid to business with LeafFilter. Please feel free to be in touch with me at any time.

Everything went as planned. Very responsive as far as scheduling is concerned. Technicians we're very polite, listened and responded to my concerns. Very satisfied.

Great, Im very happy with the services done!

unknown

unknown

We needed new gutters and protection from falling leaves.  Leafilter provided a quality product so that our gutter system is up to date and works perfectly.

.

unknown

unknown

unknown

unknown

unknown

They did an excellent job. As best as they can- they use the existing gutters, so that you don't have to replace everything. They are thorough in fixing any existing problems such as pitch or downspouts.

.

unknown

.