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Transform Computer Repair

Computer Network or Wiring Install or Repair, Computer Repair, Troubleshooting or Upgrades - For Business, Commercial Computer Network or Wiring Installation or Repair Service,

About us

We provide technology support for Business throughout CT. Transform is dedicated to delivering excellent outcomes and customer service. All of our in-shop software repairs are flat rates, and our estimates are free, so you'll always know what your service will cost before we get started. Patient, Fast, Friendly, and Reliable; Transform can help you with any of your business computing needs.

Business highlights

16 years of experience

Services we offer

Installation & repair of computers, laptops including virus removal, networking & business computing., technology consulting

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.921 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
14%
3
0%
2
0%
1
0%
Showing 1-21 of 21 reviews
Lillian M.
Nov 2016
5.0
Yes, I recommend this pro
They were exceptional and we highly recommend them to others.  A++

Theresa H.
Oct 2015
5.0
Yes, I recommend this pro
$180
Ben came right on time (to our home).  He was professional , polite and never made us feel like anything less than a valued customer.  He gave us a lot of advise we asked for and some we had no idea about.
He fixed every issue and much more.  
I would highly recommend him and his company,
He also asked us if we wanted him to set up a link for a virtual connection to his company (protected by us), in the
event we had problems in the future, so he could dial in remotely.  

Ann V.
Jul 2015
5.0
Yes, I recommend this pro
$125
good

Michael G.
Jan 2015
5.0
Yes, I recommend this pro
$100
unknown

Julienne N.
Dec 2014
4.0
unknown

Dr T.
Sep 2014
5.0
Yes, I recommend this pro
$100
This is my third and fourth respective transaction with Transform and they continue to amaze me. They are willing to tackle jobs that are somewhat unusual and I would/will absolutely return. They are honest, personable, knowledgeable and have reasonable prices.

Stacey R.
Jul 2014
5.0
Yes, I recommend this pro
$140
After realizing my computer skills are nowhere near what was needed to fix my devices I found Transform on Angie's List and contacted them to make an appointment. They were very accomodating to my schedule and an appointment was made. I received a confirmation call from them today and was actually glad to hear they could come earlier than expected which I agreed to readily. The technician, Greg, arrived promptly and was very professional in both demeanor and appearance. He didn't even blink when my very large dog came to greet him at the door. He asked me what my concerns were and within a minute of arriving at my door was working on the problem. He started work on the laptop and while it was downloading some anti malware he began work on the desktop. Thankfully that was in pretty good shape. After returning to the laptop he completed removing A LOT of adware and I could actually see the difference in the speed of my computer improve. During this time he answered all of my questions and explained what he was doing. He also made recommendations on how to keep my computers operating smoothly that didn't involve me buying products or services from his company. After an hour and ten minutes I received a bill that met the estimate I was originally given. I would definitely recommend these guys for your computer problems. A great overall experience.
- Pete J.

Dr T.
Apr 2014
5.0
Yes, I recommend this pro
$60
This is my second experience with Transform and everything again went really well. First, Greg and Ben are "game" for anything: they'll try to fix things that others won't. In this case, they had my unit fixed and back to me in two business days. Amazing. They are communicative, professional, courteous, and capable. A+ all around; I'm sure I'll be back.

Daniel W.
Feb 2014
5.0
Yes, I recommend this pro
$170
.

Neil H.
Nov 2013
4.0
Yes, I recommend this pro
$35
I called and explained the problem; man said bring it in anytime. I did. Young man looked it over and made a suggestion that worked for the on and off problem. He also discovered that mouse was not working properly. Asked if I had changed batteries. I said yes. He checked a bit farther and discovered mouse parts not working and suggested a new one. Since I had used the mouse for several years and also that it had gotten knocked off the desk a couple times, I bought the new one for about $35.
It was a small deal but I liked the speedy here-and-now response and solution. I have more varied problems with my desk top and intend to take that in soon.

Marie B.
Nov 2013
5.0
Yes, I recommend this pro
$90
I  brought the computer  home and it was running better than ever.  I needed to set up my printer and was not sure how to respond to the prompts on the screen.  I called them and they used their remote to install it for me .  They were unbelievably patient and completed the installation from their shop.
 I am a senior citizen who knows nothing about computer repair.  It would be easy for  someone to "scam" me and offer services I did not need.
   I totally trust these young men and recommend them to anyone who needs computer help.  They are sincere and trustworthy and they certainly know their way around computers.
   

Jeanne M.
Nov 2013
5.0
Yes, I recommend this pro
$120
Fixed all the problems.  Know I have to replace my 8 yr old computer soon, but gave me a longer life so I can figure out best option on what to buy to replace existing desktop.


Dan Z.
Oct 2013
5.0
Yes, I recommend this pro
$200
Very knowledgeable, esp re Apple products.  Reasonable prices.  I am completely satisfied with the results.
They responded immediately to my inquiry and gave a fair estimate and timely completion date.  Only problem was they did not call me when the work was completed, so I had to call them to follow up.  I consider this a minor problem, so don't hesitate to use their services.  They know their stuff!

Marla C.
Oct 2013
5.0
Yes, I recommend this pro
$105
I called the number listed on Angie's list, and Ben answered. (He is one of the owners.)  I explained our issue and scheduled an appt. for later in the morning. He showed up on time and solved our issues in less than an hour. He was very knowledgeable and polite. I will definitely use them again!

KENNETH O.
May 2013
5.0
Yes, I recommend this pro
$90
My laptop wasn't working properly -- I performed several at-home diagnostics and updated drivers, but the problem persisted. People at Transform were friendly, helpful, professional and fast. They diagnosed the problem quickly, gave me a reasonable estimate, and did the work in less than 24 hours. I would definitely recommend them.

Dr T.
May 2013
5.0
Yes, I recommend this pro
$40
I took my tablet to Transform after reading good reviews here. I wasn't
quite sure where on Main St it was, but it's conveniently located with a
parking lot in back.  I spoke mostly with Ben on the phone and in
person, but later spoke with Greg a bit, too.  I asked if they could
install new software on my tablet and they weren't absolutely sure if
they could be successful but they were willing to try.  After two weeks
of valiant attempts by Greg and Lewis, they found it wasn't possible. I
got my tablet back in perfect condition, just as I'd left it.  The group
of folks there are friendly, professional, and knowledgeable and I'd go
back to them without hesitation.

John V.
Mar 2013
5.0
Yes, I recommend this pro
$150
The young man from Transform Computer Repair took his time, he was knowledgeable, and he helped us along in a satisfactory way.  His  responsiveness, punctuality, and professionalism were excellent. 

Gail F.
Mar 2013
4.0
Yes, I recommend this pro
$120
The young man who owns the company and works at the company seemed very knowledgeable. They are very good and very patient. The thing that I did not like was the location, which would have no barring on the company itself.

Patricia M.
Dec 2012
5.0
Yes, I recommend this pro
After the hurricane/power outages caused my computer to crash, the young
men discussed it with me on the phone, and explained that they do free
diagnostics if I brought it in. I did bring my computer tower in and
they called within hours to tell me that the problem was not  in the
computer, but between the keyboard and the computer. They told me how 
to correct it myself and I was able to do so. They also showed me how to
correct a hardware problem with a disc drive that had  not opened for
months. (Just  needed a paperclip!) They were friendly and polite and
did not object to sending me away for "no charge" for diagnostics as
promised. I would not hesitate to bring my computer to them again if
needed.

Stephanie G.
Aug 2012
5.0
Yes, I recommend this pro
$600
I could not have asked for a more pleasant and informative encounter.  Not only are we satisfied with what we requested TCR went above and beyond.  I have a working knowledge of operating a computer (software etc) but, like many, I'm not as familiar with the hardware and operating system.  I needed a refresher course on RAM versus hard drive memory and Ben explained all I wanted to know in way that made sense without being condescending. 
I feel anyone could probably "service" your computer and sell you products.  It's the addtion of top notch customer service that is the deciding factor for me.  If needed, I have no doubt I will use this company again.  

Robert G.
Apr 2012
5.0
Yes, I recommend this pro
$450
Our Daughter suffered a catastrophic failure of her 2011 MacBook Pro secondary to a fall (the Mac, not the daughter) from her elevated bed in her dorm at UTampa. The screen display became intermittent and the magnetic charging cable began working erratically. She visited the Tampa Apple Store "Genius" Bar and was quoted $800+ (a new one is only $1200). The "Geniuses" also commented that the machine must have suffered a spill of some kind since there was some kind of "gunk" inside requiring a thorough cleaning....hence the "+" part of the $800+ estimate. We do have their AppleCare coverage on the machine...in this case Apple didn't care...never again with their "insurance". 
When Emily came home on spring break we took the machine to the gentlemen at Transform Computer in Cheshire, CT.  We have had several machines serviced there, always happy WITH THE SERVICE....AND THE PRICE! They analyzed the damage and cleaning required and came in with an estimate of $100-150 for cleaning, replacement of the mag-charging port, screen cable replacement, reinitialization of Mac software, and $300 to repair a cracked motherboard (they had to send the machine out for that). Picked up the machine last weekend, paying the quoted price...saving $300+ in the process. The Mac works as it did "before the fall".

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing

FAQ

Transform Computer Repair is currently rated 4.9 overall out of 5.

Transform Computer Repair accepts the following forms of payment: CreditCard

Yes, Transform Computer Repair offers free project estimates.

No, Transform Computer Repair does not offer eco-friendly accreditations.

No, Transform Computer Repair does not offer a senior discount.

No, Transform Computer Repair does not offer emergency services.

No, Transform Computer Repair does not offer warranties.