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Ace Van & Storage Inc
In-State Moving Service, Out-of-State Moving Service, Professional Moving Service Piano,
About us
We are a full service moving and storage company and an agent for United Van Lines. Our owners are hands on and involved in day to management of approximately 15-20 employees (not contractors),12 trucks, and 30,000 sq. ft. warehouse. *For payment, we accept credit cards for inter-state moves.
Business highlights
79 years of experience
Services we offer
Moving & storage facility.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.926 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 4% | ||
| 4% | ||
| 0% | ||
| 0% |
Showing 1-25 of 26 reviews
Cynthia N.
Feb 2018
Wonderfully!! They were punctual, hard-working, careful, skilled and very smart. I say they were smart because they realized that we would be crammed in half of the house with all of our furniture while the floors in the other half of the house were refinished. They actually suggested and set up a small space in the half of the house where we'd be living that was quite functional. They didn't just move furniture; they thought about how to best do it to fit everything in half the space and still be able to, for example, open the refrigerator. We choose them for the good price and their availability on two consecutive weekends.
Lauren T.
Oct 2017
Five strong gentlemen arrived promptly at the planned time, were courteous and professional throughout the day, and very careful with our stuff (nothing was damaged). We were very pleased. The only issue was that the final amount was around $1000 more than the estimate (that had been provided after someone looked over our apartment), which was surprising to me given that we had sold significant amounts of furniture (thereby creating *less* stuff needing to be moved) in between the estimate and actual move. The job took several hours longer than anticipated and I'm not sure why this was the case but I still do not regret going with them as they worked very hard and did a great job.
Arthur M.
Sep 2017
They were very good.
Ronald K.
Jun 2017
First, we received a detailed and *binding* estimate from Tom Mulrooney. He spent quite a while here and answered all my questions definitively. Any questions we had subsequently were immediately dealt with. The move went without a hitch. The movers were very respectful of our belongings and both homes. Nothing was damaged at all and all items (over 200) were accounted for at the end. These guys work hard! Over 6 hours at the load out and 5 hours unloading - they never took a break, even for lunch in weather that was hot and humid. This is not the least expensive company we received an estimate from, but I am a firm believer in "you get what you pay for" and after reading all the horror stories on various on-line sites (including this one) we went Ace. It was the right decision.
Tom P.
Jun 2017
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Jonathan G.
Apr 2017
Mike and his crew were punctual, friendly, polite, professional, careful, and got the job done quickly. If they weren't sure about something they asked. Very reasonably priced as well. We were really impressed and would highly recommend them to anyone else who is looking for a moving company.
Irina C.
Apr 2017
It went more or less ok on the day they moved us out. On the move-in day to the new house, most of the crew were different and they moved slow and weren't as great as the initial crew. Hence the B. Owner was great - we had a delay and he held our stuff another night and figured out movers for the next day.
Kito B.
Dec 2016
They arrived on time, they were very professional and friendly. They were very careful not to damage any furniture or any walls/floors in either place. After all was said and done they got the job finished sooner than expected and charged me much less than the original quote. I'm very happy with their services and would definitely choose them again. Hopefully I won't be moving any time soon though :)
Ellen H.
May 2016
This provider did an excellent job. There were very careful with our furniture and wrapped it up well.
Daniel E.
Jan 2016
unknown
Jill C.
Oct 2015
Tom was great- he gave me an accurate estimate after arriving on time. He gave me info to do my own packing. I did use the 200.00 worth of supplies for 100.00. He helped me pick out which boxes I would need and loaded up my car for me.
People were available to answer questions as the move got closer. On moving day they arrived on time and were careful with everything. Only 1 glass was damaged but that was because it was put in the box crosswise by a friend instead of upright. I would definitely use them again and recommend them to anyone back in CT!
People were available to answer questions as the move got closer. On moving day they arrived on time and were careful with everything. Only 1 glass was damaged but that was because it was put in the box crosswise by a friend instead of upright. I would definitely use them again and recommend them to anyone back in CT!
Barbara D.
Aug 2015
6 Linden St. ApIt is a pleasure to recommend this company to anyone thinking about moving. They are, prompt, reliable, friendly and enormously flexible They go above and beyond in
their efforts to be helpful. Despite the fact that we moved on a day that was 90 degrees and our apartment is on the second floor there was not even a hint of complaint. They were consistently pleasant and helpful. I highly commend these movers for a job very well done!
their efforts to be helpful. Despite the fact that we moved on a day that was 90 degrees and our apartment is on the second floor there was not even a hint of complaint. They were consistently pleasant and helpful. I highly commend these movers for a job very well done!
Response from Ace Van & Storage Inc
"Thank you [Member Info Removed], my crew enjoyed working with you as well. Enjoy your new home."
Maurice C.
Jul 2015
unknown
Response from Ace Van & Storage Inc
"[removed member name], I understand your frustration. However, I did come back out to your home and move the few items that you requested, including packing the lamps and picture at no cost to you. As far as us losing the hardware for your bed, that is simply not true. The hardware is in a ziplock bag in the nightstand. You have confirmed this twice already, by phone and in person when I came back to your home. I'm sorry there was a misunderstanding during the original move, but it is my understanding that we have since corrected the issues. Thank you, Erin"
Barbara D.
Jun 2015
unknown
Crista D.
Jun 2015
They responded quickly. I went and got the boxes. Great service.
Harold B.
May 2015
I cancelled the service and am only writing this review to stop the review reminder from popping up every time I sign on.Nothi
Ronald C.
Apr 2015
unknown
Martha R.
Apr 2015
unknown
Mary F.
Dec 2014
unknown
Stephen L.
Nov 2014
Every contact we had was professional from start to finish.
That includes Tom (Ace Sales Mgr), Ace's loading crew in CT as well as United Van Lines delivery/unloading crew in FL.
In addition we were given a prompt payment adjustment in our favor when actual load weight was smaller than the initial estimate.
If you are looking for a mover in the central Ct area you can rely on Ace.
Response from Ace Van & Storage Inc
"Thank you for your kind words. It is our goal to help our customers, big and small, to have a stress free move experience."
Scott V.
Oct 2014
unknown
Response from Ace Van & Storage Inc
"I am happy you were pleased with the service. All movers that we know of have to charge to and from their place of business. Thanks again."
Betsy A.
Oct 2014
It was a pleasure to speak with Erin, who provided all necessary information and scheduled an appointment for the move. He was friendly, professional, knowledgeable, and inspired confidence that all would go well. Our movers were Mike and Colin. They also were friendly, arrived on time, and certainly knew what they were doing. They did a great job! Every part of the move went well, from start to finish. It was a wonderful experience! I would be happy to use their services again, and highly recommend them!!!
Response from Ace Van & Storage Inc
"Thank you for your kind words. It is our goal to help our customers, big and small, to have a stress free move experience."
Robert F.
Sep 2014
unknown
Lelah C.
Mar 2014
ACE was great - Mike and Bill were our two movers, and they displayed incredible patience as we assisted my aging parents in their first downsize move. We booked them for four hours and kept them nine, and they never complained, even when we had them move two treadmills at the end of the day!
I thought my dad had booked movers, but when I spoke to him the day before the move, he explained that he'd hired two guys he knew and a couple of pick up trucks and planned to do the move over 4 days! Heck, no! I called around, and with one day's notice ACE stepped up to the plate (I do think I paid a little more per hour due to the short notice, but --- what are you going to do?)
The office was quick and responsive, the guys were wonderful and patient. What more can I say but a big thank you to them for their incredible assistance on a tough weekend!
I thought my dad had booked movers, but when I spoke to him the day before the move, he explained that he'd hired two guys he knew and a couple of pick up trucks and planned to do the move over 4 days! Heck, no! I called around, and with one day's notice ACE stepped up to the plate (I do think I paid a little more per hour due to the short notice, but --- what are you going to do?)
The office was quick and responsive, the guys were wonderful and patient. What more can I say but a big thank you to them for their incredible assistance on a tough weekend!
Response from Ace Van & Storage Inc
"Thanks for your review. The only reason it cost a little more is because it was a Saturday move which is the only day we charge overtime rates. Thanks again Tom"
Bill S.
Aug 2013
Mike, Wayne and Asnick were ultimate professionals! We were so pleased with their efficiency, great attitude, being careful with our items and double-checking with us which items to move and where to place them at our final destination. These men exuded integrity and a strong work ethic -- mixed with humor and affability.
Sadly, two of the men cut themselves during the moving process, but they patched themselves up and forged ahead.
Bless them. Lovely people!
Prior to the move, we picked up 3 used wardrobe boxes -- which were given to us at no extra cost.
The sales representative, who we called for an estimate prior to the move, was prompt and sized up our needs quickly and he provided us with a reasonable price.
We would highly recommend Ace Van & Storage.
Sadly, two of the men cut themselves during the moving process, but they patched themselves up and forged ahead.
Bless them. Lovely people!
Prior to the move, we picked up 3 used wardrobe boxes -- which were given to us at no extra cost.
The sales representative, who we called for an estimate prior to the move, was prompt and sized up our needs quickly and he provided us with a reasonable price.
We would highly recommend Ace Van & Storage.
Response from Ace Van & Storage Inc
"Thank you for your kind words. It is our goal to help our customers, big and small, to have a stress free move experience."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing
FAQ
Ace Van & Storage Inc is currently rated 4.9 overall out of 5.
Ace Van & Storage Inc accepts the following forms of payment: CreditCard
Yes, Ace Van & Storage Inc offers free project estimates.
No, Ace Van & Storage Inc does not offer eco-friendly accreditations.
No, Ace Van & Storage Inc does not offer a senior discount.
No, Ace Van & Storage Inc does not offer emergency services.
No, Ace Van & Storage Inc does not offer warranties.