Founded 2000 • With Angi since October 2011
Service Provider Response
I was contracted to removed the swimming pool. First, when I started the project the concrete pool was not one but actually 2 pools. (first time this has ever happened to me out of the 150 pool removals I have done) There was another gunite pool installed inside the other one. I did not charge her extra for this huge expense. Once the pool was removed and completed, there became a drainage issue due to the layout of her property. She informed me about 3-4 weeks after I left her property. I told her I would be there as soon as I could. She then called me 3 days later DEMANDING that I return immediately to fix her puddle issue because "her dogs where getting muddy". At that time, I informed her Because it was raining every 3 days I would not be able to fix the issue until it dried out (which took even longer because there wasn't any sun in that area from shade from trees) 2 weeks later as it still rained every other day, she then called me and again demanded that I come fix her issue immediately, at that time I explained to her I couldn't because it was to wet and she wouldn't get good results. She then began to threaten me with reporting me to BBB and suing me. At that time I defended myself and my character. 2 days later her husband called and discussed the situation with me like a man. I explained that I couldn't fix it until it dried up. I scheduled the work and came back and fixed the issue. I refused to deal with her. I did not charge them for the additional work and the issue was resolved like I said I would. I do not ever disrespect my customers nor talk to them like children. When Member did so I defended myself. Like She said, I did 2 project for her neighbors. Please give me a call I will be happy to give you their numbers and they will tell you what kind of a contractor I am. Hey one even gave me UConn Football Tix. I don't think unhappy customers give their contractors Free UConn Tix 13 rows up on the 50yd line. If anyone would like I will give you their phone number and I encourage you to call and speak with her husband about how the issue was resolved.Angi Certified
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We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule a free estimate today.
Angi Certified
" At Chaput Natural Stone & Pavers LLC, our team strives to deliver a superior product to each project. We constantly focus on the finer custom detail and set ourselves apart from any others in the field. We enjoy what we do and warranty our work from the ground up. A vast majority of projects undertaken are through recommendation by previous clients. We will work closely with you to turn your investment and vision into a reality. You can have the peace of mind knowing that we are licensed, insured and a member of ICPI"
Angi Certified
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DH & K Construction LLC is a locally owned and family run business with over 20 years of experience in our trade. We specialize in anything related to masonry including but not limited to hardscaping, paving, retaining walls, outdoor kitchen and living spaces, pool decks and much more! We do not leave until everything is completed to 100% satisfaction. Call us or text us directly at (203) 592-3347. Free estimates - thank you for considering DH & K Construction LLC for your masonry needs.