BL Remodeling LLC
About us
Thank you for viewing BL Remodeling's profile. We do all phases of remodeling including additions, full home transformations, bathrooms, kitchens, & basements. Fully licensed & insured HIC.0626628.
Business highlights
Services we offer
Bathrooms & Basements. Custom Tile Showers. Backsplashes. Tile. Trim work., Kitchens
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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We knew it was time to remodel the bathroom when we saw the first tile of a 25 year old bathroom rise from the shower floor. After a review of local contractors claims and advertisements, I was more confused as to how to find the best contractor and value for our home. I turned to Angie?s list and promptly received the names of 2 local ?A? rated contractors. I called them both and both immediately responded.
I met with both contractors and I selected Matt?s Pro Plumbing. What was particularly remarkable about Matt is that he immediately knew that the size and configuration of our bathroom project would entail much more tile work than plumbing. Rather than try to complete the tile work and receive the full contact price himself, he contacted BL Remodeling LLC to provide the tile service, which we estimate accounted for 75% of the project total.
I found Matt?s unselfish approach to be refreshing and his A rated reviews on Angie?s List told me he was the right person for the job.
Shortly thereafter, I met Brendan of BL Remodeling LLC, another truly class act. If it were possible, he exuded as much or more confidence and honesty as Matt did. Brendan was as easy going and as fair as a person could be. Nothing that was asked of him was too difficult and he never made any request an opportunity to enrich himself.
Finally the day arrived to begin and Brendan showed up. I asked about his crew, as I prepared my home for the onslaught of laborers that I presumed would show up. He told me he worked alone and by the end of the first day, he had the bathroom gutted and all debris meticulously hand carried down 2 flights of stairs and placed in huge barrels for removal. Unbelievable!
In order to coordinate all of this, it was necessary for Matt?s crew to shut off water, remove fixtures and cap pipes. All was accomplished with a few hours of Brendan?s arrival. At the end of the first day my bathroom was gutted AND my home was left spotless! This continued through the 2 week process as Brendan cleaned up every day before leaving. It was impressive.
More impressive however, was the rebuilding of the waterproof shower known as the Schluter System that Brendan installed as he began to rebuild our bathroom. Each day?s progress was promising as the bathroom took shape. The walls, floors, vanity and lighting all went into place. Accomplishment occurred each day and there was never a failure to show up. Everything happened as Matt and Brendan planned as they worked diligently.
During the project, Matt?s father passed away and we were expecting to have some delay in completion. During this time, we did not speak with Matt, but he kept in close contact with Brendan. On the day the project was scheduled to be compete, an ancillary project of installing a gas line to the kitchen had not been started. I expected it would be delayed several days and take an additional day or 2 to complete.
On that morning, Matt?s crew showed up, reconnected all of the plumbing and began to work on the gas line. Matt showed up shortly thereafter and directed his men. By 3:00 that afternoon, they were finished.
All of this was remarkable, but if something was even more remarkable, Matt and Brendan completed my project for the price they had quoted. There were no mistakes, ?things I did not understand? or any issues over the workmanship or quality of materials.
We began using the bathroom the next day and we found a few things needed attention. An electrical outlet did not function, a sink drain connector failed and the hot water needed adjusting. Matt showed up that morning by 9:00 a.m. in response to my 6:30 a.m. email. The plumbing issues were resolved.
I failed to mention Ralph, their electrician. He is the senior member of the team who fits so well with Brendan and Matt. Ralph told me that he is so pleased to work with these young men who take their careers very seriously and are extremely professional. I could not agree with Ralph more who exhibits his own brand of professionalism. The reason for the call back was that my GFI failed. Ralph replaced it?no charge!
When it comes to plumbing call Matt the Plumber and if you are remodeling anything, call Brendan. I am sure that when you hire these fine gentlemen, you will also meet Ralph. These men are extremely professional and a breath of fresh air.
I highly recommend BL Remodeling. Brendan is the owner and he does most of the work himself. So with his name on the line, he does an excellent job. Personally I prefer to know that the person I am doing the contract with is also doing some of the work. Often times when subcontractors are used, they only seem care about how quickly they can get in and out of the job and collect the money. With them, you never know what kind of standards they are holding themselves to. Brendan has one electrician on staff and together they worked efficiently yet thoroughly on my project.
I also like that Brendan uses technology to make it easier to interact with him. He is easily accessible via email (whereas many contractors only list phone number, not email, on their business card) and he accepts payment with credit card at no extra charge (for those that care about cash back or earning miles). The only drawback I have is that during the time he worked on my project, he also took on another very large project at the other end of the state which significantly delayed the completion date of my bathrooms. In all fairness, I would probably do the same if I were starting up my own company. Just something to be mindful of and when putting together the contract and this should not be an issue.
I will definitely call on BL Remodeling again for my next projects. I received 4 quotes for my bathrooms so I knew Brendan was competitive on price. Now I also know he does his work with honesty, integrity and respect.
He estimated the work would take 3 days, but due to scheduling conflicts with his plumber and electrician it took 5 days in all.
The installation of two toilets and new tile floor were perfect. The GFCI was slightly crooked, and Brendan straightened it.However, one of the light switches for the new light is touchy, it operates erratically, sometimes working, sometimes not. Also, the stoppers in the 2 sinks cannot be closed by the rod apparatus, only by pushing them down manually. The rod will open, but not close them. The shower diverter does not completely shut off water to the spout unless you pull on the diverter mechanism, and it certainly isn't meant to operate that way.
When I notified Brendan of the plumbing problems, he said that his plumber was on vacation and would be in touch when he was back. That was last November, and I've yet to hear from him, which is very disappointing since one of Brendan's selling points was that all plumbing was guaranteed for one year.
Clean up was adequate.
My conclusion is that the work Brendan did himself (the floor) was excellent. However, he doesn't seem to have enough control over his sub contractors to ensure that their work will be as good as his own. I would use him again for a floor installation, but probably not for plumbing or electrical work.
Another minor annoyance is that I had to ask Brendan repeatedly to return the key to my condo. He finally mailed it to me weeks after I'd asked for it.
I've given a B rating, though a C+ would probably be more accurate.
Brenden was prompt everyday, and cleaned up before he left. He always communicated clearly about what time he would arrive so we knew what to expect.
He did a great job and we would hire him again in a heartbeat!
The work he did was fast and of good quality. What I think was most important though was how he dealt with the unexpected. During final inspections of the finished bathroom, town officials added more items to my "to do" list, These included adding (somewhere) a utility sink, a water fountain, adding some furnace duct work and water heater modifications. This of course required more inspections by the town. So what was only supposed to be a 2-3 week bathroom remodeling project turned into about 2 months worth of work. it was a very frustrating. I was impressed how calmly he handled my concerns and the town's demands throughout the entire project. I certainly couldn't have kept my cool that well and I can't imagine past contractors I've used dealing with it as well as he did. He was very professional.
I definitely would recommend Brendan to other people.
Licensing
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