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K & K Floor Care, LLC

Wood Flooring Repair or Partial Replacement,

About us

We pride our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all our projects no matter how big or small. We are experts in our trade and will always keep you educated on your task or project. We are a specialist flooring company that builds all types of floors. Engineering wood, laminate, and bamboo floors. You name it. We have it. We look forward to earning your business! We are also fluent in Vietnamese!

Business highlights

6 years of experience

Services we offer

Laminate Wood or Stone Floor - Install - Materials Not Provided by Consumer, Laminate Wood or Stone Floor - Install - Materials Provided by Consumer, Laminate Wood or Stone Floor - Repair, Wood Flooring - Install or Completely Replace - Materials Provided by Consumer, Wood Flooring - Repair or Partially Replace

Amenities

Free Estimates

Yes

Warranties

Yes

Reviews
4.642 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
14%
3
2%
2
0%
1
5%

Filter reviews by service

Showing 1-25 of 42 reviews
Jessy D.
Mar 2024
3.0
Yes, I recommend this pro
Some of the paint from the fence dripped onto the driveway. Only a couple of wood steps were replaced.

Cathy B.
Jun 2023
5.0
Yes, I recommend this pro
Easy to work with. Thorough and got the job done quicker than expected. I would definitely hire them again.

Jack R.
May 2023
5.0
Yes, I recommend this pro
Very honest.

Christine R.
Apr 2023
5.0
Yes, I recommend this pro
$950
Prompt, estimate given in advance and cleanup done well.

Everett S.
Apr 2023
4.0
Yes, I recommend this pro
Did a good job quickly.

Felicia C.
Apr 2022
5.0
Yes, I recommend this pro
Mark is timely and does exactly what he says he'll do in the time frame he committed to.

Ann M.
Dec 2020
5.0
Yes, I recommend this pro
Wonderful service and expertise. Explained the process and the timing so that we could take care of our side of the experience. Detail oriented and very clean. Total satisfaction!

Leann T.
Nov 2020
0.5
$2,700
DO NOT USE K and K! I had a very yellow/orange floor prior. I hired K and K to sand, stain, and poly my floors. I was so excited to finally refinish my floors. Mark is not very detail-oriented. He did not sand and stain several areas right up to the floor trim. You can still see the old color in these areas. Also, there are several spots within the floors that have areas with the old floor color that really stands out due to the fact that I went with a darker stain. There are also several areas that are uneven and darker than what it should be. Mark is a very messy worker. He did not clean up well at all. I went with water-based poly so that there would not be too many fumes as our cats were staying in the basement as well as me and my family during the day. He used an oil-based stain which was EXTREMELY strong. This defeats the purpose of going with the water-based poly. I only wish I saw the bad review for his work from August for a job in Milford.
Response from K & K Floor Care, LLC
"Good morning! First, I would like to say thank you very much for the opportunity for your flooring project, the floor was the dark orange color which I sand 3 times; 1st with 36 grit sandpaper, 2nd with 60 grit sandpaper, 3rd with 120 grit sandpaper. The floor was sanded a couple of times already before I sanded the wood, it was too thin for me to keep sanding as you can see all the nails and staples start showing up. I have asked you for permission to keep sanding and you say no, some of the floors were darker than the rest of the floor because there was some water damage. Pet. If you want to get rid of those spots, you need to stain a dark"

Yasemin D.
Sep 2020
5.0
Yes, I recommend this pro
$1,350
K & K Flooring is one of the best companies I have hired for a job, they an unbelievably kind, polite, and ON TIME. When they say a time they are there which I really loved since we needed our floor replaced in a timely fashion. Their communication is great, always messaging and calling to make sure that everything is going smoothly and their prices are beyond reasonable. They worked around our furniture, which other flooring estimates we got from companies refused to do. These guys did it and did a spectacular job. They were cleanly and afterward were cleaning up nicely, I am really happy I found this company and will not hesitate to hire them again if I need flooring done. I would recommend to anyone!

Mira I.
Aug 2020
5.0
Yes, I recommend this pro

Bob G.
Aug 2020
5.0
Yes, I recommend this pro
Mark Is conscientious , hard worker and does a great job. Highly recommend his services!!

Nicole R.
Aug 2020
1.0
$7,000
I had just bought a home in Milford and hired Mark to change the stain on my first floor from natural brown to a light gray as well as polish my floors upstairs. Mark absolutely ruined the floors on my main level. Not only did my floors come out nearly BLACK but there are several shades different depending on the room. Additionally, he used an old flooring pad which made circular scratches all over my home. The polyurethane is uneven. Some areas have so much it created a ripple in the floor as well as bubbles throughout. Mark did not remove the cast iron rings from around my radiators, just painted right over them, thus gluing them to my floors. Lastly, he was an absolute slob in my home! He got polyurethane on my white front door, on all my white staircase spindles, ruined my black banister by touching it with his hands which had polyurethane on them. There is polyurethane on my kitchen cabinets, and he stained the stone on my front porch. Mark returned to my house 5 times to fix the mess he made of my floors but was never able to do so. In the end, he gave me a partial refund for the first floor, but it has cost me triple that to have my floors stripped down and re-stained. I caution you again using K & K! Mark clearly does not have the knowledge of complex work.

Mary T.
Jul 2020
4.5
Wood Flooring Repair or Partial Replacement
Yes, I recommend this pro

Paul J.
May 2020
5.0
Wood Flooring Repair or Partial Replacement
Yes, I recommend this pro
I highly recommend K&K. Mark and his crew were great. Very organized and efficient.

Jeffrey W.
May 2020
5.0
Yes, I recommend this pro

Hassan E.
Feb 2020
4.0
Wood Flooring Repair or Partial Replacement
Yes, I recommend this pro
Mark is a fast guy, did a great job!

Sally C.
Jan 2020
5.0
Yes, I recommend this pro
$900
I am so impressed with the beautiful work Mark did. Our floors are even better then I expected. Kim was endlessly patient when I encountered problems getting the supplies on time, she and Mark were wonderfully professional. I really wish I had found this company sooner- do not wait- call them, you will not regret it.

Jillian P.
Dec 2019
5.0
Yes, I recommend this pro
The K&K Floor Care crew was quick and efficient and now I have beautiful refinished floors! No complaints at all.

Robert S.
Nov 2019
5.0
Yes, I recommend this pro
We had a very good experience with Mark and his beautiful wife Kim. We had a large install job full of little problem areas because the house is so old, but whenever something extra was required that others would have upcharged, Mark was just "No worries, I'll take care of it", and he did, and he didn't upcharge for it. The end results were excellent, both in installation and in finishing. I would definitely use them again, and would recommend them to others.

Genevieve V.
Oct 2019
4.5
Wood Flooring Repair or Partial Replacement
Yes, I recommend this pro
$700
Done in a timely manner very respectful .

Peter A.
Sep 2019
4.5
Yes, I recommend this pro
We hired KandK after having a terrible experience with the previous company that worked on our floors. We were so lucky to find Mark and his company because finding companies to work that are any good at what they do is tough on such short notice. Mark was able to get us in his schedule luckily and stuck to the timeline he originally said. Overall the floors came out amazing after having to resand and repair the terrible gauges the previous guys put in the floors. He used the stain and poly I requested and even came down on price considering we had just been through hell.

Sandra F.
Sep 2019
4.5
Yes, I recommend this pro
$850
They were punctual and very courteous. I highly recommend them. I am very satisfied with my refinished wood floors. Thanks Mark.

Marylou W.
Sep 2019
5.0
Yes, I recommend this pro
They were quick and very professional.

Paul W.
Sep 2019
5.0
Yes, I recommend this pro
$2,600
Mark did a great job keeping us apprised of the work while we were out of town on vacation.

Cedric H.
Aug 2019
5.0
Yes, I recommend this pro
The service we received from K & K Floor Care was outstanding. I have already recommended them to friends and will be using them again in the future.
Showing 1-25 of 42

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing

FAQ

K & K Floor Care, LLC is currently rated 4.6 overall out of 5.

Monday: 7:00 AM - 6:00 PM Tuesday: 7:00 AM - 6:00 PM Wednesday: 7:00 AM - 6:00 PM Thursday: 7:00 AM - 6:00 PM Friday: 7:00 AM - 6:00 PM Saturday: 7:00 AM - 6:00 PM Sunday: 7:00 AM - 6:00 PM

Yes, K & K Floor Care, LLC offers free project estimates.

No, K & K Floor Care, LLC does not offer eco-friendly accreditations.

No, K & K Floor Care, LLC does not offer a senior discount.

No, K & K Floor Care, LLC does not offer emergency services.

Yes, K & K Floor Care, LLC offers warranties.