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Air It Is LLC

Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Central A/C - Install,

About us

Air It Is© one of the leaders in Fairfield county delivering HVAC (Heating Ventilation and Air Conditioning) services. Our mission is to provide the best customer service to our clients, creating long-term relationships build on trust, performance, integrity and honesty. Our company does not quit until customers are completely satisfied; beating most of our competitors prices by 5% or more. Our highly qualified staff will make choosing Air It Is© a hassle-free and worry-free choice, saving your time and money so you can continue to enjoy your home or business. Please feel free to contact us to schedule an estimate for your commercial or residential Heat and Air Conditioning needs, 24 hours 7 days a week.

Business highlights

Emergency services offered
19 years of experience

Services we offer

AC System, High Efficiency Oil & Gas Boilers, Hot Water Heaters & Condensers Installed.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.957 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
12%
3
5%
2
11%
1
14%
Showing 1-25 of 57 reviews
Anna S.
Feb 2024
5.0
Yes, I recommend this pro
Used this company twice and both times service was quick and on time. Will definitely use if I have any more issues

Robert B.
May 2023
1.0
$6,400
Extremely poor experience. The communication with Mike was very bad. He canceled a few times before he actually showed up and started the heating system job. He sad it was a two day job but he had to come four times in total. He never actually completed the job. I’ve been having problems with my Navien system ever since it’s been installed and I’ve only had it since October 2022. The entire system has to be redone. I paid him in full and he said he was going to come back that following Monday to clean up and throw out the old boiler. That was 7 months ago. I texted him back and he never responded. If anyone needs their heating system done please go to an established company and stay away from independent contractors, especially from this guy. Horrible. Just horrible! Now I have to spend twice the money to get the same job done correctly.

John C.
Dec 2018
5.0
Yes, I recommend this pro
$100
Michael was great. Very courteous, punctual and gave us an explanation of what and why he was doing certain things. His rates are very reasonable.

Alok M.
Oct 2018
1.0
$69
I paid for the service buying there Air-Conditioning Tune-UP . After many mails to Angies customer service and This company neither got a service nor my money back .

Leslie M.
Jul 2018
5.0
Yes, I recommend this pro
After a small snafu about the date of the appointment, these guys went out of their way to fit me in to their schedule. Could not have been nicer, nor more pleasant.

Alok M.
Feb 2018
1.0
I hate to review anybody bad. I bought the voucher and these people never returned my call or chat to finish the work. I tried almost 3 months
Response from Air It Is LLC
"Sorry for the miscommunication. I'm not sure what work wasn't completed for which voucher. Please feel free to reach out to me personally at 203-543-2251"

Ray J.
Nov 2017
5.0
Yes, I recommend this pro
Great. They did a wonderful job.

DAVID F.
Sep 2017
5.0
Yes, I recommend this pro
I have Mike and his team manage the heating, hot water and air conditioning on all of my personal and rental properties. They provide an excellent service at a very good price and are very responsive to emergency requests. I highly recommend this business.

Divan C.
Sep 2017
4.0
Yes, I recommend this pro
Everything went well

Donna M.
Sep 2017
4.0
Yes, I recommend this pro
Air conditioning back to normal after they were done. Seemed a little pricey but work done to our satisfaction.

Miroslav R.
Aug 2017
2.0
The guy showed up, told we need a tune up, nothing he can do right away and left. Never received a f/u call. In essence we paid 69 bucks to meet him in person

Frederik W.
Aug 2017
5.0
Yes, I recommend this pro
$8,000
.

Jeffrey T.
Aug 2017
2.0
$69
When I signed up for the deal, I was asked times and days that I was available. I never received any call or email to confirm any date and time. After a few weeks, I called them. My first appointment ended up being cancelled because the company's van broke down. We rescheduled and they did show up as promised. I honestly do not believe any service was performed. The unit was running the entire time they were here (approximately 15-20 minutes) so I don't know how it could have been checked out completely. I also directed them to the attic where the air handler is located. When they came back down after a few minutes, they said everything looked good. I asked if they checked the filter and they said there isn't any filter. I urged them to check again because it definitely has a filter. They went back up and then came back saying it looked good (it was replaced in 2015 so I can't imagine it doesn't need to be replaced). Again, I doubt it was even looked at. As they left I asked for something to sign or a check list/results of the check-up. They stated there wasn't anything to sign or give me. I attempted to contact the company to explain all of this. After the second email, I finally received a response stating that they performed what was described in the deal. I replied back stating I wanted to see what the results were and did not hear back again. Here is what was stated in the deal: DEAL DESCRIPTION Here's the Deal: •$69 for an air-conditioning tune-up •Offer valid for 1 unit only •Checking air filter •Purge condensate line •Inspecting condenser coil •Inspecting safety devices for proper operation •Monitoring volts and amps on fan motor •Tightening all electrical connections •Inspecting electrical for exposed wiring •Inspecting and testing capacitors •Inspecting fan blades •Cleaning outdoor condenser coil and removing debris •Inspecting service valves for proper operation •Measuring temperature difference between supply and return •Monitoring compressor for proper amp draw, volt draw, and wiring connections •Checking air flow and temperature •Checking refrigerant pressure •Checking overall performance of the system •Will make proper recommendations in writing if system is not operating at full capacity •Does not include repairs to broken parts or components The Real Deal: Inefficient air-conditioner operation and costly energy bills can burn your wallet. Maintain safe, effective cooling for less, and stay comfortable with this refreshing offer!
Response from Air It Is LLC
"Dear customer I'm sorry you feel that way. However they was a complete check up done to your unit and my guys were there for 35 minutes. However, they reported to me you did not have a filter I. [Member Information Removed] unit. [Member Information Removed] service does not include free filter. If you have one in site we are happy to put it in. But it is impossible to provide filters giving that everyone system is different and carries multiple different sizes Again I offer my sincere apology for [Member Information Removed] misunderstanding."

Lisa B.
Jul 2017
3.0
Yes, I recommend this pro
$150
Mike came back and made good on repairing air conditioner

Kaushik M.
Jul 2017
5.0
Yes, I recommend this pro
Very good.

Ted H.
Jul 2017
5.0
Yes, I recommend this pro
Went smoothly. Helpful crew. Problem solved.

Lisa B.
Jul 2017
1.0
$150
Air conditioner went from suboptimal to non functioning
Response from Air It Is LLC
"I apologize. It seem like you have your days mixed up. I came back yesterday "Tuesda" which was yesterday. Today is Wednesday it's 7:30 am. And Wednesday evening hasn't even came yet. I'm not sure what you're saying. I also left you message already this morning asking you what time is good for you. Your system as a slow leak as you already know. However it was extremely low and the amount refrigerant I added wasn't enough but I did not have another jug and I told your husband I would come back after my vacation and add some more free of charge. That's r-22. cause I was flying that very same day. Please not that I went back n fill her unit with free r-22 refrigerant at no charge"

Lesley L.
Jun 2017
5.0
Yes, I recommend this pro
I am going to recommend them to everyone. Mike the owner didn't want me without air condition*ng over the 4th of July weekend , so he came out right away. My air conditioner is no longer sold. It is now banned becauuse of it is not energy efficent. Next year, i will Mike put in a new unit. Brian his helper was also very efficent.

Kyana F.
May 2017
5.0
Yes, I recommend this pro
$2,800
Everything went well Michael was very friendly and made sure to provide me the best service he could, If I ever do need these services in the future I will definitely be reaching out to him and his crew again.

Cliff L.
May 2017
5.0
Yes, I recommend this pro
I got some estimates from some other companies and a friend told me to give Mike a call from Air It Is. Am I glad I did, he did a fantastic job. Took a 25k project (by estimate from other company) to 15k back by the company's 2 year warranty along with all the warranties from the products. He even offered to fix a leaky faucet for free.

Darryl C.
May 2017
5.0
Yes, I recommend this pro
$5,000
They was professional, clean, and not to mention a lot cheaper for the unit and quality of work then what other companies was asking/ Total cost $5,000. Great job they did... I highly recommend Air and Water Solution.....

Sagarika K.
May 2017
1.0
Not good. The charge for coolant was high. The quality of work was not good. New problem of water leakage started.
Response from Air It Is LLC
"Dear Customer. I am very sorry you feel that way. However, I actually give you an excellent bellow cost for refrigerant: At $33 a pound for R-22. Is great price. R-22 has been band n discontinue in this country. Therefore the state has raise the cost of R-22. Most HVAC company charges $90 and above for R-22. If you can prove me wrong. I will give you a full refund"

Jacob T.
Dec 2016
1.0
$169
Worst ever! It took one month to have the contractor contact me after numerous calls trying to schedule an appointment. Heat did not work once the contractor left. It took two days to get them back while no heat and very cold temperatures. House was covered with black ash from incorrect tune-up. Damage to carpet, walls ceiling and paint, furniture, electronics, and drapes
Response from Air It Is LLC
"Dear Customer. Sorry if we communicated. However, you did not informed me of theses incidents till now on Angies. your boiler is an older boiler that's not functioning properly. However they are no such thing of an incorrect tune up that will cause you boiler to break down."

Miroslav R.
Nov 2016
2.0
$69
Supposedly a deal for the check up of the AC/heating system. Inspection was very superficial and I did not get any answers. Instead supposed to receive a follow up call with the price on the work that needs to be done. No surprise, never received a call back. So all in all, paid 69 dollars to meet with the guy.

Lisa H.
Aug 2016
4.0
Yes, I recommend this pro
unknown
Showing 1-25 of 57

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing

FAQ

Air It Is LLC is currently rated 3.9 overall out of 5.

Air It Is LLC accepts the following forms of payment: CreditCard

Yes, Air It Is LLC offers free project estimates.

No, Air It Is LLC does not offer eco-friendly accreditations.

No, Air It Is LLC does not offer a senior discount.

Yes, Air It Is LLC offers emergency services.

No, Air It Is LLC does not offer warranties.