Estate Solutions

They did move many boxes of books to Donation sites I hope. We never did see any donation receipts. He did take the piano to the dump. However on the day of the move he and a helper arrived with just a couple boxesI actually had to go to the local grocery store for more. I ended up packing most of the kitchen. On the day he came to give us the estimate, while going through one of the bedrooms, he noticed a couple old pictures on a closet shelf. He said he would take them and see what they were worth. On the day of the move I saw him taking a few other things from the attic into his truck, he again saying he would put them on the inventory.
They did move all he furniture we wanted them to, I will give them that. However, my mother had an old glass top sofa table that was in need of refinishing. Bear said he knew someone who could do that, he would take it to the and get back to us. We had more moving to do, as the house was not sold yet and there was more stuff in the house than could fit into the new assisted living space. So I thought we would be seeing him many more times and I would just check on the status of he table then.
About 2 weeks after the move, he called me one day to say he was on his way to the house to look at the attic, see what else needed to be moved. He said my mother had given him permission and he knew where the key was. I thought that was strange, as she did not like him. We had told him that somewhere in the attic were 2 silver sets that we had not been able to locate . The attic was filled to the gills and a mess. He called my mother a bit later to report the "good news" that he had found one of the silver sets and was bringing it to her. He told her that I had given him permission to go over to the house !!!!!!! My sister and I could not believe it.

The end of this story is that my sister and I ended up doing the rest of the substantial clean-out. We never found the second silver set. We never got an inventory of any type from him, never knew exactly what he "took to see what it was worth". We never saw the sofa table again. I called and called, he never answered his cellphone, left messages so many times I lost count. I made a formal complaint to the better business bureau, they notified him, he never answered their complaint. I guess we were so naive in not insisting on a inventory from the beginning to document what he took.

The reason I am writing this now, so long after the fact is because I now belong to Angies List and see another review similar to one, and also because today in our local paper,I see that a woman ?his wife, associated with his business is giving a seminar on "estate Solutions for You" as part of a few financial planning sessions . I cannot imagine hiring this company for ANY type of work and only think that they continue to advertise as a company to help with your move as a way to get items for their consignment store.

Beware

We had a terrible experience with this company. They told us that they would do the packing and shipping but they hired another company to do the packing at our expense. They were supposed to ship some of the items we had labeled and wanted to keep to us where we live. They didn’t ship the labeled items; they had someone not in their employ deliver the items to us months later. They were to sell the rest at auction and clean the house in preparation to sell. I know they never cleaned the house out, the real estate agent informed me of this on the phone. We were never given the all of the money for all of the auctioned items. They took a long time to start the work. They were very unprofessional on the phone. It was a very unpleasant experience. This company had never had experience with an estate sale involving an out of state owner prior to our contract. I would never use this company again.