Valley Property Services Inc
About us
Valley Property Services is a full service landscape construction and maintenance company.
Business highlights
Services we offer
Landscaping, bobcat work, debris removal, gravel driveways, install, lawn care, lawn repair, patios, pavers, plantings, snow removal., stone walls, tree work
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 73% | ||
| 9% | ||
| 6% | ||
| 6% | ||
| 6% |
The price included spreading of the mulch, and I initially wanted to coordinate additional mulch and services with the company. I asked to meet with JT Youmans, but after sending six e-mails over the span of the month following our purchase, his crew arrived with the initially-purchased mulch to my home while I was at work. That was the first call I ever received from the company, and I was not prepared to coordinate the spreading of the mulch over the phone, because we have a very large mulch area across several regions of our multi-acre property. I couldn't leave work, so I asked that they just dump the mulch on my asphalt driveway, and I would install it myself, some other time.
JT was polite in his communications, though he appeared to reply to e-mails only once a day, between 9PM and 6AM, according to my records. One exception to that was when he had to cancel our scheduled 8AM walkthrough at my home, by e-mailing me only 28 minutes prior. I had moved my work appointments around, to accommodate this appointment, so I was disappointed that nothing came of it. JT said that one of his workers had called out unexpectedly. It happens.
The other time JT responded outside 9PM and 6AM, was when I wrote to confirm I directed his crew to drop the mulch and have nothing more to do with me. He responded that afternoon, explaining "My company and I are going through extreme growing pains and issues - I’m not able to be everywhere I’m needed and I don’t have the staff to keep up with the demand. I had instructed my crew to measure the beds today since I was not able to make it out to do so." His crew did not mention measuring my beds, when I talked with them on the phone.
JT said he would credit back (to my wife's credit card) the difference, for not having to install the mulch. I haven't checked, but I trust he will make good on that.
The overall experience compelled me to not use any landscaper service, as it seems to be too much to coordinate. I hitched up my utility trailer, bought another three yards from Walmart, and am taking care of the rest by myself.
The crew was late to arrive due to a scheduling mishap but they ended up coming at the end of their day. The owner J.T. was very apologetic and actually took the debris with them as an added bonus for coming late and not keeping the appointment.
Based on this past experience, we are pursuing doing more landscaping work with Valley Property Services in the near future!
Licensing
State Contractor License Requirements
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All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing