JDO CONSTRUCTION

Our experience with the owner, Denny Orzo and JDO Construction started off promising as most contract work does. Upon completion, we discovered this to be one of the worst experiences possible. First, his initial estimate for the work ballooned to 3-4 times his initial estimate. We can only imagine it was in part because it seemed to take him 3-4 times longer to complete the work. This is both inconvenient (one of our two showers being out of operation for way more than we were told) and unprofessional for a business that has been around to many, many years. On the surface, the work is clearly sloppy, as if he had never worked with mosaic tile before - grout holes everywhere, and unclean and messy caulking. However, our real complaint came two months after completion when some of the bottom row tiles began to pop off. Upon lower investigation, I discovered huge grout holes, and caulk-holes along the lower layer. This bottom row exposed a layer of soggy mortar! We immediately contacted him and waited for a response. We waiting another day, and contacted again - no response (previously he had gotten back to us within a business day). At this point, I let him know we were going to proceed with the repairs, as the shower was once again out of commission. We would then request a refund on his work for the time/money spent fixing this problem. Still no response. The repairs were completed, and many more attempts to contact Denny were issued. He has ignored our pleas for official town run mediation, and we will most likely pursue small claims court with him. I can't imagine why a local businessman would jeopardize his credibility over a few hundred dollars, by ignoring what is clearly a very-poor installation. However, here we are, and we still have not heard from him. I wanted to get this story out to protect others from this guy - and after reading this, if you still decide to use him? Well, good luck!