HWG Services, LLC logoApproved Pro
Approved Pro

HWG Services, LLC

Basement Remodeling, Steel Beams (Structural) Service, Bathroom Remodeling,

About us

HWG Services offers over 13 years of industry experience and will provide you with an unmatched level of experience and commitment to your home improvement project. We have earned a solid reputation for a variety of residential home improvement and repair projects to include painting, cabinetry, doors, and windows. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building long-term relationships with our clients and guarantee your satisfaction! References are available upon request. Give us a call today, and lets get started.

Business highlights

18 years of experience

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.324 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
17%
3
0%
2
4%
1
8%

Filter reviews by service

Showing 1-24 of 24 reviews
Russ H.
May 2024
5.0
Basement Remodeling
Yes, I recommend this pro
All I can say is WOW! We hired HWG to re-do our rather dingy, dark and unspectacular basement. Briana and crew were so very kind helping us reimagine our circumstance and make it a reality, an unimagined dream come true. Light, welcoming and now... maybe the showplace of our home? We'd feared having to deal with a lot of noise, dust and the like and what a great surprise! The crew was courteous, friendly, considerate and, guess what! They finished ahead of schedule and a little below budget. Along the way, I suppose like most people, we decided to make changes here and there. HWG took this all in stride and embraced our suggestions / preferences as work progressed. Delightful people. Incredible work and what a fantastic result! Thanks, Briana. Thanks to all the folks who transformed our basement. HIGHLY RECOMMENDED! Simply the very best. We just wish there were 10 stars to award. ð

Alex J.
Apr 2024
1.0
Bathroom Remodeling
Buyer be ware - horrible experience! Bathroom remodel project was supposed to be 6-8 weeks. We pointed out to HWG that the shower wall had two different grout colors after the grout had dried. We were told to please be patient as the colors will become uniform after some time. We have since followed up with HWG on a monthly basis over the following 12 months and have continually been told they are either researching potential solutions or following up with their grout vendor. We are now 14 months after the project started, 12 months after the final invoice has been paid and no resolution. The last communication from HWG was a text message indicating WE would need to pay $500 to seal the grout, which may or may not resolve the issue. If you like horrible craftsmanship and poor communication while spending a ton of money on a home improvement project, then HWG is the company for you!

Donald L.
Nov 2023
4.5
Basement Remodeling
Yes, I recommend this pro
The project is not yet complete. The tiling needs to be cleaned. The wallboard and texturing people left a mess around the house. Overall the work is great. Communication could be better.

James S.
Jun 2021
4.0
Addition to Existing Structure Building Service
Yes, I recommend this pro
$6,000,000
A project with unique requirements. Lots of delays and not yet done but results are good so far. Their online system is confusing, not customer friendly, but helps with communications. We've done many projects. These guys are higher quality, but not cheap. Would recommend.

Casey W.
Dec 2020
1.0
$920,000
I attempted several times to discuss resolution before writing my review. In our last communication approximately five weeks ago, the individual I spoke with from HWG stated he would stop by to look at the paint splatter, the cedar beams that are split from top to bottom, remove the screws sticking out of the pergola, and to pick up extra materials that were not used ........he never stopped by and I have not heard from him since. At that time, I had contacted him because I had received an invoice for an additional $1700 as a result of additional wood which was needed to correct mistakes they made in the build. I was essentially told, "well, the drafter forgot to take the length and height into consideration" ; this was after I had brought my concerns with the actual structure to their attention and questioned the method used to connect two boards in order to meet the necessary lengths. I was told they have done it before and it was fine but I still question it. Then I was billed for the materials needed to correct those mistakes. Thankfully I have text correspondence in which he had stated otherwise. After I brought the build issues to their attention, the project was abandoned and not touched for weeks. It was not a good experience so I would not hire them to build me a footstool at this point. Very disappointing.
Response from

"Casey, we are very sorry to hear that you are disappointed with the work performed on your project and take this complaint seriously. We have since taken measures internally to address these issues with the individual involved in your project. This is certainly not representative of our 15 years of work. We always aim to solve any issues quickly and with respect to our clients. We understand not everyone can be pleased with the results 100% of the time but we would like to ensure your satisfaction. We will be contacting you directly to talk through how to make this right and we are insuring our internal processes are able to avoid this in the future."


Garrett C.
Sep 2020
5.0
Yes, I recommend this pro
It was a small project, less that 6 hours for two people. The previous contractor failed to show three weeks in a row. This company sent workers over two days after I accepted the proposal. Minimum fuss and no mess for me to clean up. Very professional. A project manager showed up to introduce the workers, ensure they understood and later arrived ensure the work was being done correctly. I will hire this company again.

CAROL A.
Feb 2020
4.5
Yes, I recommend this pro
HWG services were very professional and performed the work in a timely manner. Their communication with me on the project was excellent and always promptly responded to my requests. The work done was very professional, up to my high standards. They showed up when they said they would and put in a full days work!! So appreciated this contractor!

Rick T.
Nov 2019
5.0
Yes, I recommend this pro

Vince T.
Nov 2019
5.0
Yes, I recommend this pro
Professional, always on time, cleaned up work area, friendly, very happy with new roll in shower remodel.

Diane N.
Sep 2019
5.0
Kitchen Remodeling
Yes, I recommend this pro
$50,003,000
They were great to work with. Michael did a fantastic job

Erli M.
May 2019
5.0
Yes, I recommend this pro
They are very compromised with the work and making your dreams come true . Fair price. Have a architect to help you with the project (he draws your idea on computer making easier to visualize before starting to do the work). Very polite and good crew.

Keith P.
Mar 2019
4.0
Bathroom Remodeling
Yes, I recommend this pro
$498,700
People are friendly and easy to work with. Work is high quality.

Mary C.
Feb 2019
2.0
Basement Remodeling
Do not hire this company. They forget it is your property. Shabby tile work...ignored requests...arguing over everything. They send workers who are lazy and disrespectful to the customer. No return to correct issues.

Christina H.
Jan 2019
5.0
Bathroom Remodeling
Yes, I recommend this pro
These guys remodeled my bathroom and did a fantastic job....thanks Don!!! I would and will recommend them. They showed up when they said they would, came in on budget and was finished when they said as well. Don explained everything to me as he went along and no surprises. Thanks to HWG

Stephanie B.
Nov 2018
4.0
Yes, I recommend this pro

Joshua N.
Aug 2018
5.0
Kitchen Remodeling
Yes, I recommend this pro
Adam and his team are professional, helpful, knowledgeable and did an amazing job on our kitchen remodel. There is almost nothing these guys can't or will not do. I recommend them to everyone!

Diana F.
May 2018
4.5
Bathroom Remodeling
Yes, I recommend this pro
$300,000
Adam was very helpful and his contractor worked well with us. He was respectful of our time (staying late on the job) and addressed all our concerns and questions. I am planning to contract with them again for our next bathroom remodel.

Deanna D.
Aug 2017
5.0
Kitchen Remodeling
Yes, I recommend this pro
$3,000,000
Adam and his crew did an excellent job and went way beyond all my expectations!!! He was very detail oriented, personable, and professional. This was an older home so there were surprises during demolition, He handled them all very professionally. I would hire HWG again and can highly recommend Adam and HWG to anyone.

Sandy H.
Jul 2017
4.0
Yes, I recommend this pro
$59,500
Did a wonderful job, but was expensive.

Christy L.
Jul 2017
5.0
Yes, I recommend this pro
They did perfect work at a fair price. I highly recommend HWG.

Teri U.
Jul 2017
5.0
Yes, I recommend this pro
I'm happy to find someone I can count on to do a good job!

Patricia M.
Jun 2017
5.0
Yes, I recommend this pro
I would hire him again. Great customer service. Would recommend him to anyone.

Alan M.
Jun 2017
5.0
Yes, I recommend this pro
$37,500
Terrific job, I am very pleased.

Dennis S.
Jun 2017
5.0
Yes, I recommend this pro
They performed excellent work on time within budget

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

HWG Services, LLC is currently rated 4.3 overall out of 5.
Monday: 8:00 AM - 6:00 PM Tuesday: 8:00 AM - 6:00 PM Wednesday: 8:00 AM - 6:00 PM Thursday: 8:00 AM - 6:00 PM Friday: 8:00 AM - 6:00 PM Saturday: Closed Sunday: Closed
HWG Services, LLC accepts the following forms of payment: CreditCard
Yes, HWG Services, LLC offers free project estimates.
No, HWG Services, LLC does not offer eco-friendly accreditations.
No, HWG Services, LLC does not offer a senior discount.
No, HWG Services, LLC does not offer emergency services.
No, HWG Services, LLC does not offer warranties.

Contact Information

502 E. Pitkin, Fort Collins, CO 80525

Service Hours

Sunday:Closed
Monday:8:00 AM - 6:00 PM
Tuesday:8:00 AM - 6:00 PM
Wednesday:8:00 AM - 6:00 PM
Thursday:8:00 AM - 6:00 PM
Friday:8:00 AM - 6:00 PM
Saturday:Closed
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