Help Around the House

Great! Doug was punctual, professional and explained the cost and what he needed to do to complete the job. We will definitely be calling him again.

Great. Arrived on time. Quickly performed tasks.

Fine, He did a great job.

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Great service.  The pipe came off the second story of the house and there was an active wasp nest as well.  He could not see where the wasps were coming from so he returned that evening when they were less active to complete the job.

I called Doug at 1 o'clock in the afternoon.  My back door lock was broken, and the lock kept the door from shutting.  I had to work the next 3 days in a row and did not want cold air pooring in for 4 days.  Doug could come, but not til after his last appt of the day.
So he came at 6:30 pm and even had to run to lowes to get a new lock plate. it ended up being $40.00's cheaper than the $50.00 lock and door knob set that I had bought earlier, that we thought he would be putting in.
  He was so good at communicating by text and was very accommadating so I could have the lock fixed by the end of the day. Very friendly, courteous & did a great job.  I took his card and will Definitely use him for all of my handyman needs.
Very Pleased!!

Put a knew lock on back door since the old one?

Doug is the only handyman we've found that gets the job done.  There's not a lot he does himself but he brings in the right person to get the job done.  The quality of the work is always first rate.  If something comes up at our Colorado house (we live in California) I give Doug a call and don't worry about it any more.  He'll check it out, get back to me with an estimate and we go from there.  Doug is peace of mind for us and we are really glad we found him.

Went great.  He was very nice and did the job quickly

Very well!

Doug has been professional, prompt, and courteous.  He has shared his knowledge to assist in my purchase of materials and in deciding what the job should look like.  He doesn't just slap things in, but thinks about the best and most economical way of doing things.

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The work was fine.  However, it is extemely difficult to get in touch with Doug.  You'd think after hiring him to work on a couple of projects, he would at least return my calls and/or emails for additional work.  I recently tried another "handy man"-- Gary Reardon, also on Angie's List.  What a diffierence-- Gary returns calls prompty, schedules projects in a timely manner, and did great work.  I will be using Gary Reardon for future projects....  Sorry Doug!

bad response

I found Doug on Angie's List.  He came out in the first two days after I called him, fixed the gate and did not charge me.  I really appreciate the prompt service and his integrity assures I will use him for larger jobs going forward.  In fact, I have him on another project as we speak.  Customer service is hard to find and I appreciate Doug's willingness to build this relationship with us.

At the beginning of the project things not done on time and difficult to find Doug and communicate. He later apologized and asked for a second chance and did much better the second time around. Quality of work was always to level and as promised. Will use him again,

This was not a simple remove and replace job, as the new doors had both different upper and lower tracks that needed to be cut to size and installed.  Doug picked up the doors at Home Depot and installed them in an afternoon.    He's a very nice fellow, he charged a reasonable price and cleaned up all debris afterward.

He was great