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Pro-Active Sewer & Drain

Founded 2013 • With Angi since August 2013

2.0

(2) Verified Reviews

Description

Proactive Sewer & Drain provides expert sewer video inspection, sewer and drain cleaning, sewer hydrojetting, and realtor home sewer inspection services. We offer second opionions, trouble shooting and diagnostic plumbing services. We are a locally owned and operated Colorado small business. Accept cash, check and most major credit cards. Military and Senior discounts!...

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All American Drain Cleaning

5.0

(15) Verified Reviews

All American Drain Cleaning

We are a Drain Cleaning , Sewer Repair Company . We service Denver Metro area .

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Verified Reviews

A few reviews for this pro…

3.0

04/11/2017

At the time the technician said he would record the inspection for us and we would get a copy emailed to us in a couple of days. About a week later when I hadn't gotten the email with the video I called and found out he didn't record it on accident. The manager offered to refund or come back out, which we opted for him to come back out. Unfortunately due to scheduling issues that did not happen an...

DESCRIPTION OF WORK
Had a sewer inspection and cleaning

CATEGORY plumbing,sewer cleaning

SERVICE PROVIDER RESPONSE

Hello [Member Name Removed], I personally spoke to you and yes did indeed offer you a refund or come back out and provide you with a video link as my technician for some reason did not make one. I would be happy to give you a refund for the work that was performed. I am not aware of a formal request from you for your money back.(or I would have sent it to you promptly) Please contact me directly a...
1.0

05/27/2015

Phil Gallegos, owner of Pro-Active Sewer and Drain, came to my house promptly when called and performed a camera inspection of my leach field piping. His camera became lodged in a 90° bend in the pipe, he dug a 4 foot deep hole in my yard and cut the pipe to recover his camera. The ensuing deteriorating series of events resulted in my paying another contractor $475 to repair the damage Phil made t...

DESCRIPTION OF WORK
The company owner, Phil Gallegos, came to my house to inspect leach field piping with a remote camera. Camera became caught at a bend in the pipe and Phil could not retrieve it. He dug a four foot deep hole in my yard, cut the pipe and retrieved his camera. He incorrectly repaired his cut using a low pressure fitting even though I showed him that the system is designed for high pressure.

CATEGORY plumbing

SERVICE PROVIDER RESPONSE

I appreciate your feedback [Member Name Removed], but as you know this is not the way this job happened and how I offered to resolve it. You did not pay me for my work and refused me to go back out and repair the pipe that I cut in order to dislodge my equipment that became stuck in your line. I do apologize this caused you inconvenience, although it also cost me time and money. I appreciate your ...

Services Offered

I offer a full sewer, septic line and drain line inspections, locating and troubleshooting. I also offer second opinions, mapping and alternative repair options. Full written reports for home inspections. Residential and commercial sewer and drain line maintenance and cleaning. Water leak repairs, valve replacements and fixture installations.

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
American Express, Check, Discover, MasterCard, Visa
Senior Discount
15%
Emergency Service
Yes
Warranties
Yes