College Works Painting

College Works hires students for Summer jobs where they are meant to learn and apply basic business skills. They subcontract the actual painting, so this review is about College Works itself. I liked their concept of using students - they promote it enthusiastically - and I looked forward to working with their staff. At the conclusion of the job, though, it was clear to me that the CW Summer hires had only the most cursory training and little, if any, management oversight. Our CW contact had a template for estimating and quoting a job, but had obviously never been trained in the procedure of how these things are done. I never received a formal quote and every time we met with the CW manager there was uncertainty as to which were her "official" numbers. Just as the job started, she came back to me that the prince had to be increased because she her manager felt she had under priced. Her manager, of course, should have signed off on the quote before it was ever presented to the customer. A week after the job, when an area of the paint began to blister, I notified CW and a drawn out process of unfulfilled promises followed and I ended up going elsewhere to get it set right. I cannot not recommend CW. Our contact did the best she knew how, but the company itself failed to train her in the very basics of dealing with a client or fundamental business practices.