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TIMBER RIDGE WINDOW & DOOR

Windows, Doors, Skylights,

About us

We offer quality and affordable windows and doors with installation. Please call today to schedule your estimate 719-572-5296

Business highlights

26 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated

Services we offer

We have been a small veteran owned business for 23 years. We specialize in new construction, new home, and replacement for windows and doors.

Services we don't offer

No commercial windows and doors offered.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
MasterCard
PayPal
Visa

Reviews

4.18 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
0%
3
13%
2
0%
1
25%


Rating CategoryRating out of 5
quality
4.4
value
4.6
professionalism
4.1
responsiveness
4.0
punctuality
4.2
Showing 1-8 of 8 reviews

sean F.
05/2020
1.0
replacement windows
  + -1 more
The windows are fine; however, the customer service is terrible! My windows are under a lifetime warranty and Timber Ridge has acknowledged that they are responsible for replacing those that fail. I have been trying to get a window replaced for 9 MONTHS!!! The owner promises return phone calls that never come, has made countless excuses as to why they have not taken care of my problem and my patience is at its end. This is the worst customer service I have ever experienced!
Description of Work: warranty window installation

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Holly Q.
11/2015
5.0
replacement windows
  + -1 more
Timber Ridge's 3 man crew arrived promptly and immediately got to work removing the old windows. Installation went smoothly and the team was very respectful of personal items and cleaned up as they went. Installation and clean up completed ahead of schedule. Definitely use this company again.
Description of Work: Removed install 27 windows and 2 sliding glass doors.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Scott D.
11/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Bought upgraded Atrium windows from Timberidge. Haven't moved in yet, but they look great and the folks at Timberidge have been easy to work with and very responsive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

kimberly R.
09/2015
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Susan J.
03/2015
1.0
replacement windows
  + -1 more
unknown
Description of Work: 40,000 dollars of our insurance money to put on a new commercial roof was paid to Timber Ridge owner Andy Bingham, (for roof labor) |by Jim Campbell, owner of Campbell custom Homes in Pueblo in 2012. | |When we called to confirm this payment, we were told by Timber Ridge, they did not do this type of work. But, they were given |this money by Campbell to help Campbell "hide income". Timber Ridge confirmed Campbell and Bingham were best friends and they had many jobs that resulted in job problems with Campbell. | |Timber Ridge said they returned the money later in 2012, but refused to give our attorney copies of the checks. |Campbell was found guilty of civil theft in 2014 by the Pueblo Court. | |Andy Bingham refused to respond to this issue during the investigation and trail.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$40,000

Response from TIMBER RIDGE WINDOW & DOOR
This had nothing to do with windows. This was something I provided one of my old builders a loan on and was lied to about what the intentions of the loan were for. This is something between Jim Campbell and [Member Name Removed] It has nothing to do with Timber Ridge Window & Door Ltd. We specialize in supplying and installation of windows and doors, nothing else, period!! We are not a roofer! Never have been and probably never will be. Not sure where this [Member Name Removed] is coming up with this story unless she was told another lie by Jim Campbell. Why would I respond to a fabricated story made up by [Member Name Removed] and or Jim Campbell?

Douglas W.
07/2014
5.0
replacement windows
  + -1 more
Great job and a great value. We are very pleased with our new windows. We have had worked performed by this company twice and have been pleased with the results each time. The estimator and installer were professional and helpful. They are always careful and leave the work area cleaner than when they arrived.
Description of Work: Replaced two windows and a patio door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Jim G.
12/2011
3.0
replacement windows
  + -1 more
Average. See above.
Description of Work: There were 2 issues that are being reported about this company. First, the company was approached about some leakage issues with the Atrium awning windows that we purchased. The windows were installed in an angled application. The OEM told us that they are not made to be installed in this manner. Timber Ridge came on site before the window order was processed, which is standard procedure for the Atrium windows. The individual who came on site said that the framing and rough openings looked good. When approached later, she told us that, "I didn't notice that the wall was angled". The wall is 80 feet long, and 10 feet high, and is angled at about 60 degrees. Hmmm. Later we needed some extensions to open some other windows that are mounted at height of about 12 feet. Timber Ridge was very slow in their response and delivery. There was also a real lack of communication.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$30,000

Jim G.
10/2011
5.0
replacement windows
  + -1 more
Great job! Responsive. Came out to the job site, and looked over the project, and verify sizes, prior to any fabrication of the windows. Windows were delivered ahead of schedule, and we love them. Sharp and snappy.
Description of Work: I purchased 19 windows from Timber Ridge LTD. We actually ordered the windows from Atrium Windows. Timber Ridge later called and said they were representing the job. Eighteen of the windows were awning windows, Low E, Argon-filled. They were 41" x 21". The other window was a side-sliding, 47"x36' window. Included in the price, was an extended crank and adaptors, to operate some of the windows that were installed at a higher elevation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,360

    Contact information

    4889 Galley Rd, Springs, CO 80915

    https://www.timberridgewindow.com/

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Doors,
    Skylights,
    Egress Windows

    FAQ

    TIMBER RIDGE WINDOW & DOOR is currently rated 4.1 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    TIMBER RIDGE WINDOW & DOOR accepts the following forms of payment: American Express,Check,MasterCard,PayPal,Visa
    Yes, TIMBER RIDGE WINDOW & DOOR offers free project estimates.
    No, TIMBER RIDGE WINDOW & DOOR does not offer eco-friendly accreditations.
    No, TIMBER RIDGE WINDOW & DOOR does not offer a senior discount.
    No, TIMBER RIDGE WINDOW & DOOR does not offer emergency services.
    Yes, TIMBER RIDGE WINDOW & DOOR offers warranties.
    TIMBER RIDGE WINDOW & DOOR offers the following services: We have been a small veteran owned business for 23 years. We specialize in new construction, new home, and replacement for windows and doors.
    No commercial windows and doors offered.

    Contact information

    4889 Galley Rd, Springs, CO 80915

    https://www.timberridgewindow.com/

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed