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Patterson Plumbing & Heating Inc
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
When your plumbing, heater, or air conditioner needs professional assistance, our team at Patterson Plumbing & Heating, Inc. always has your back. We’ve been providing qualified home services in Pueblo and the surrounding Southern Colorado area since 1984, and we want our customers to feel comfortable coming to us for any issue that’s negatively impacting their comfort. From HVAC equipment replacements to sewage line cleanings and everything in between, we’re your one-stop-shop for honest, high-quality services from licensed technicians with true integrity. We always ensure that your needs are met and that you’re 100% satisfied with the results we provide. Contact us today for your free in-home estimate. We offer financing plans and online coupons to keep our services budget-friendly, and we’re even available 24/7 for all your plumbing and HVAC emergencies!
Business highlights
Emergency services offered
41 years of experience
Services we offer
Air Conditioning, Drain Cleaning & Re-Lining, Duct Cleaning. Kinetico Dealer., Heating, Home Mechanical Systems Service & Repair, Plumbing, Water Treatment
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.555 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 73% | ||
| 13% | ||
| 5% | ||
| 5% | ||
| 4% |
Showing 1-25 of 55 reviews
Carolyn B.
Jul 2020
My 92 year old brother-in-law who has dementia hired Patterson to remove garbage disposal because it was not working and sink would not drain. He signed the estimate. An invoice was NOT provided for the family. He was charged $662.00 for a couple of hours of labor and a few plastic pipes. The new pipes leaked water all over the floor and another tech had to come repair the leak later. Senior financial rape is what I call it. Think twice before hiring!
Diane T.
Nov 2018
It went fabulous. We contacted three other plumbers and no responses ( it was early Saturday morning). Someone answered right away and gave us and estimate of when they could get to us. They called and could be to us earlier than expected. Once Rich arrived he was kind, respectful of our property and brought information and options to us as soon as you knew what to do. We chose an option he did the work and went on his way and it was great to only be without our hot water a few hours!
Response from Patterson Plumbing & Heating Inc
"Thank you [Member Name Removed] for sharing your thoughts on our team. We realize that emergencies happen all the time so we make sure that we are available all the time. Please let us know if we can ever help again. Rick Patterson, President."
Jeanette G.
Nov 2018
We awoke on Saturday, OCT. 27, 2018, to a cold home. I thought a switch on the furnace was defective. I called Patterson's. The company called when Tim (who was on call) was on his way. I was really impressed as he put a cover over his shoes before he entered my home. I have never had an service person do that. One time someone offered to remove his shoes. BTW, I had just had my carpets cleaned professionally. After inspection Tim explained the problem and gave us several solutions. Since the furnace outlived it guarantee we opted to replace it, the AC and later the broken expansion tank and water heater when Tim found the expansion tank full of water. Tim, Damien and Gyasi were on top of the mess with cleanup as they worked. They brought in 4 space heaters while the work was being done. One of their trucks leaked oil on my driveway. When Tim noticed it he brought it to my attention right away and cleaned it up without being asked. My sons were visiting from the East and were really impressed with the team as the communication and explanations were understandable and sensible and we could all understand the different situations.
Response from Patterson Plumbing & Heating Inc
"Thank you [Member Name Removed] for allowing our team to care for your homes service needs. I really appreciate you taking your time to review us on Angie's List. Thanks again, Rick Patterson, predident"
Jason M.
Jan 2018
John Volk came out to help. He was kind, helpful and generous. Beyond my expectations.
Response from Patterson Plumbing & Heating Inc
"Thank you Mr. [Member Name Removed] for providing this review on the services John provided. We really appreciate you letting us know how our team did. Thanks again, Rick Patterson, President"
Frances R.
Dec 2017
Wonderfully!
Response from Patterson Plumbing & Heating Inc
"Please enter what you would like the response to look like:Thanks Mrs. [member name removed] for the review. We really appreciate your loyalty and look forward to helping whenever we can. Rick Patterson, President"
Laura W.
Nov 2017
I paid for the seventy five dollars drain clean out. they showed up a day late. They wanted another $231 to take the P trap off the kitchen sink to clear drain. they do not explain on the phone that it will go up $231 to take P trap off the kitchen sink. Wasted my time and it took several days to refund my money.
Response from Patterson Plumbing & Heating Inc
"Ms [Member Name Removed], I'm sorry that you were disappointed in the service you received. The offer details stated that it was only valid if you had an approved interior or exterior clean-out in place on the effected drain line. The drain piping at and around your kitchen sink was already leaking and going to need replaced once removed and so the only thing we could do was provide a price estimate up front to do the needed work. I am happy that you were able to obtain a refund from Angie's List, Rick Patterson, President"
Brian C.
Nov 2017
Did a great job!
Response from Patterson Plumbing & Heating Inc
"Mr. Cook. Thanks for allowing us the privilege of serving you. We appreciate your feedback. Rick Patterson, president."
Toepfer B.
Jun 2017
We wanted a tankless water heater and boiler put in to replace an old system in the house we recently purchased. They quickly came out to give us an estimate and started the next day. John and Derek were great. We were notified every morning when they left the office to head our way. They explained everything as they went and did an outstanding job with the install. Our experience could not have been better. The new system works and looks great. Many thanks to their outstanding service.
Response from Patterson Plumbing & Heating Inc
"Thanks for trusting us with your new home. We strive to provide the absolute best experience you could possibly receive and I appreciate knowing tha John and Derek accomplished that for you. We look forward to caring for your needs long into the future. Thanks for taking the time to review our services on Angie's List. Rick Patterson, President"
Joseph W.
May 2017
Great service. I highly recommend this company for any plumbing needs you may have
Response from Patterson Plumbing & Heating Inc
"Mr. [Member Name Removed], Thank you for allowing us the privilege of serving your needs. Please let us know when we can help again. Rick Patterson, President"
Don B.
May 2017
The Patterson plumber, John Volk, arrived promptly and on time. He introduced himself professionally and was very considerate of our hardwood floors but placing shoe protectors on his boots. He quickly assessed the issues and offered a great price. He performed the repair work with excellent results. I would definitely recommend John from Patterson plumbing to anyone in need of plumbing repairs etc...
Response from Patterson Plumbing & Heating Inc
"Thank you Mr. [Removed Member Name] for reviewing our services on your Angie's List. We appreciate you taking the time to do that and look forward to caring for your home's service needs long into the future. Rick Patterson - President"
Donna M.
May 2017
Excellent. Josh and Dave called and met me at the property promptly. Explained what to expect and finished in a timely manner. They had everything they needed on the truck and answered my questions before starting the job.
Response from Patterson Plumbing & Heating Inc
"Thanks for allowing us to serve your repair needs once again we very much appreciate your continued loyalty. Please let me know if ever you have any concerns. Thanks again for trusting us with your property. Rick Patterson - President"
Connie H.
May 2017
From the moment that Richard Shiner showed up at the door, we were treated to the pinnacle of customer service and professional installation of our garbage disposal. When he reached the point that a couple of the pieces weren't locking in perfectly, he did not hesitate to call and ask for input. He took all the time necessary to make sure it was a perfect job. He would not leave until he was sure everything would work as promised. There was no clean up required after he left..... in fact, everything was cleaner than before he started. We would, without any hesitation or reservation, recommend Patterson Plumbing & Heating, Inc.
Response from Patterson Plumbing & Heating Inc
"Thanks [Removed Member Name] for taking time to review our services. We really appreciate your loyalty to our company and team and look forward to serving you long into the future. Thanks for taking the time to review our services on Angie's List. Rick Patterson, President"
Linda R.
Apr 2017
The work was done very well considering the challenge involved. The Tech John was very professional and the quality of work especially (hiding) the plumbing was perfect. I was very impressed with his level of professionalism.
Response from Patterson Plumbing & Heating Inc
"Ms. [Member Name Removed], Thanks for allowing us the privilege of serving you and taking care of your home"s service needs. John is a valued member of our team and I am happy he was able to care for the issues you had. Thanks again for taking the time to review our services and we look forward to seeing you again. Rick Patterson, President"
David C.
Apr 2016
unknown
Response from Patterson Plumbing & Heating Inc
"We are all about providing customer service when ever its needed. Thanks for trusting our team with your homes service needs. Rick Patterson"
Audrey O.
Jan 2016
unknown
Response from Patterson Plumbing & Heating Inc
"Thank you so much for taking time to review your experience with my company and team. Rick Patterson"
Drew R.
Dec 2015
unknown
Response from Patterson Plumbing & Heating Inc
"[Member Name Removed], I really appreciate the fact that you put your trust in my company and team to care for your homes maintenance and repair needs. We look forward to serving you again in the future when the need arises. Rick Patterson"
Brigitte S.
Nov 2015
unknown
Response from Patterson Plumbing & Heating Inc
"Thank You for allowing us to serve you."
David B.
Oct 2015
Patterson was very professional, conscientious, and backed up their work. If something wasn't quite right they came back quickly to fix it. We didn't do any price comparisons, so I'm only guessing about price. I suspect they're higher than the average, but I feel pretty confident they're worth it. They guarantee their work and back up their guarantee with a smile on their face. They carry several million dollars of insurance, so if something were to really go wrong the customer isn't left holding the bag. I trust them to be fair, and to do the job the right way and not just the expedient way. Next time we have a problem it will be Patterson that we call.
Response from Patterson Plumbing & Heating Inc
"Mr. [Member Name Removed], Thanks for trusting our team with the service needs of your home. We are very proud of the reputation for quality that we have built over the past 35+ years and look forward to other opportunities to help you out in the future. Rick Patterson, President"
Daniel C.
Oct 2015
unknown
Response from Patterson Plumbing & Heating Inc
"We are very sorry that we had technical difficulties and promise to correct those if given the opportunity to serve you again. Rick Patterson, President."
Kenneth R.
Aug 2015
Technician arrived at time scheduled, was courteous and professional, and answered all questions.
Response from Patterson Plumbing & Heating Inc
"Thanks for allowing us to serve your needs. Preventative maintenance sure saves a lot of time and money. I really appreciate your confidence and your Angie's List purchase. Rick Patterson"
Robert B.
Aug 2015
I am very pleased.
Greg and Chris fixed what a previous "master plumber" (as advertised) had not done: stop a leak.
Originally, I called this company to move an outside hose bib. But Greg detected a small leak in the crawl space and offered to fix the leak in addition to the hose bib. He indicated that the previous plumbing work seemed confused and needed to be replaced to fix the leak.
The previous plumbing work had not added a vent, as required by code, to the washer. Greg added that and cleaned the drain line
Before doing anything work, Greg provided two estimates: one with only the hose bib work; the other one for the hose bib and additional repairs for the leak.
Greg and Chris fixed what a previous "master plumber" (as advertised) had not done: stop a leak.
Originally, I called this company to move an outside hose bib. But Greg detected a small leak in the crawl space and offered to fix the leak in addition to the hose bib. He indicated that the previous plumbing work seemed confused and needed to be replaced to fix the leak.
The previous plumbing work had not added a vent, as required by code, to the washer. Greg added that and cleaned the drain line
Before doing anything work, Greg provided two estimates: one with only the hose bib work; the other one for the hose bib and additional repairs for the leak.
Response from Patterson Plumbing & Heating Inc
"Thank you. We always try to make sure that everything on your homes mechanical systems are in good shape while we are there. We never want to force you to do more than you called for but if we don't share what is really going on with our customers they risk much higher repair costs and damage to their home in the future. It feels good when we avert future problems for those customers who trust us to serve them. "Knowledge is Power!" Thanks again Rick Patterson"
Allan B.
Mar 2015
Job went fine but the cost was outrageous
Response from Patterson Plumbing & Heating Inc
"Mr. [Member name], I am very sorry that you didn't feel the value you received was equivalent to the cost. One thing that is a constant in our dealings with our customers is that we provide a total price for the work before we start any work and always give the option to get other estimates. When you approve the price to proceed by signing our quote we get right to work and try and complete the work you order in the most efficient and expeditious manner possible. I do very much appreciate your thoughts and am glad the job went well in all other respects. Rick Patterson"
Sonya V.
Oct 2014
both men were very good at their jobs
Response from Patterson Plumbing & Heating Inc
"Thank you for your comments. When you trust us to serve your homes repair needs we always provide a price before we start and we do everything in our power to hold to that price, even when the job requires some extra effort on our part. Thanks for your trust in my company. Rick Patterson"
John C.
Aug 2014
Five minutes of "testing" and the rest of the time telling us when we could expect the system to fail (much sooner than the manufacturer suggests) and selling us the maintenance contract.
Response from Patterson Plumbing & Heating Inc
"I'm sorry that it seemed we were trying to sell you. Our goal is always to provide the most informative information possible so that you can make informed decisions regarding the service needs of your home. Rick Patterson, President"
Roberta W.
May 2014
The repair person who came to look at the job was pushy and he knew he had me in a bind. Even though the price was ridiculous for approximately 10 foot of plastic pipe and two connectors I had him do the work because it HAD to be done and done quickly. I also had Patterson install a furnace and air conditioner in approximately 2000. Both items still work today but the cost, again, was ridiculous. Also, as soon as the technician had the equipment installed he told me he did not like or recommend Patterson. He said he was starting his own business and I should contact him in the future for service should I need it. The entire thing was weird. Fortunately, I never needed service. Up until about 2008 most service providers were so busy with new construction it was hard to get anyone other than Patterson to make a service call. I would only use Patterson again if they were the ONLY provider available.
Response from Patterson Plumbing & Heating Inc
"Ms [Member Name Removed], I am sorry that you felt that our service was high. On the up side we are one of the only contractors who answer our own 24/7 and we do pride ourselves on providing timely service. Thanks for taking time to review our services and being a repeat customer. Rick Patterson, President"
Licensing
State Contractor License Requirements
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FAQ
Patterson Plumbing & Heating Inc is currently rated 4.5 overall out of 5.
Patterson Plumbing & Heating Inc accepts the following forms of payment: CreditCard
No, Patterson Plumbing & Heating Inc does not offer free project estimates.
No, Patterson Plumbing & Heating Inc does not offer eco-friendly accreditations.
No, Patterson Plumbing & Heating Inc does not offer a senior discount.
Yes, Patterson Plumbing & Heating Inc offers emergency services.
No, Patterson Plumbing & Heating Inc does not offer warranties.