Absolutely disgusted with every aspect of Verizon for my computer. Botched explaination of the differences between their cell phone division and wireless computer division. Unlike a cell phone you are billed for aytime computer is on as well as all the junk mail sent to you. Data stream bill reflects all of this. I did no music streaming or movie streaming, the usual amount of YouTube watching; that was it. $500+ for six weeks service! No trial period; you sign their cryptic two year multi-page contract at their office with no chance to read what you are signing. Actual service was no better then my local phone company with outages that weren't solved by their "tech" persons. I can't wait for real competion to sweep these rip off gougers aside.
Description of Work: Switched service from my local phone company to Verizon.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
$500
Sonia C.
06/2013
5.0
cell phone service
 + -1 more
Verizon Wireless has excellent service. It's always been great for us. They have wonderful customer service. They always solve our problems right away. They're very friendly. They're good to offer you alternative solutions if you're having any issues.
Description of Work: They provide my cell phone service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia C.
01/2013
5.0
internet service
 + -1 more
Always responsive even when I'm in a strange town and needed assistance.
Description of Work: I have had Verizon wireless service for the past 8 years as I travel extensively across the nation. Service has always been available even in the more remote, small towns that I visit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Wallace N.
08/2012
5.0
internet service
 + -1 more
I travel all over the country and I find that Verizon coverage seem always be there while it is not so with the other competitive provider. The competitive provider most frequently does not have coverage in an area but Verizon almost always does.
Description of Work: I use Verizon Wireless as my data service for my internet, i-pad, and also have a Verizon hot spot.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$50
Margaret B.
06/2012
4.0
cell phone service
 + -1 more
I started using their phone service is 2010. My overall experience with them has been good. I'll continue to use their services in the future.
Description of Work: Verizon Wireless provides my cellular phone service.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$60
Lorelei T.
05/2012
4.0
cell phone service
 + -1 more
They are just OK. I think they are a little high.
Description of Work: I have cell phone service through them.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
$80
Rachel S.
12/2008
5.0
cell phone service
 + -1 more
I am included on my family share plan, so for an extra line I pay $10 a month. I get 250 text messages for $5 a month. In general, I am happy with them for their national coverage. Going into their stores, they are always helpful. When my old phone broke, they were ready to sell me a new one, but I wanted to keep my old one, so they could get me an refurbished phone. They have been really good but the coverage at my house has been pretty *expletive*. I think their family share plan but if I were to upgrade to beta, like a blackberry, their price is really high compared to other providers. So, I'm a little unhappy about that because if it were cheaper, I would have already gone with the blackberry.
Description of Work: They are my cell phone service provider.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10
Pam C.
12/2008
5.0
cell phone service
 + -1 more
Overall good experience with them. Happy with the coverage areas and family plan.
Description of Work: I have family choice plan. I have been with them for 10 years.
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Service Categories
Phone Service - Cellular,
Internet Service
FAQ
VERIZON WIRELESS is currently rated 4.4 overall out of 5.
Sunday: 11:00 AM - 7:00 PM
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 9:00 AM - 9:00 PM
VERIZON WIRELESS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa