PARKER IMPORTS

Accommodated me even though I dropped in without an appointment. Total repair cost was almost $200 less than dealership, finished in less than an hour. Also checked service codes. Always prompt and courteous.

Not the cheapest in town, but very good quality service and worth the money.

They do a great job and are very honest.

I had a great experience with them. Their customer service is super positive. They are happy to help. They work with the price. They get the job done pretty good.

They serviced my BMW car very reasonably and I also have an accurate MDX that they serviced really well.  They are very thorough and have good mechanics.  Once when I had an oil change done, I went  over to Cosco across the street and when I came back I seen one of their mechanics underneath my car in the Cosco parking lot trying to make sure that the oil was not leaking which is up and beyond to me.  This should me that they really cared.  

The shop was given a list from me of items to be replaced.  They replaced the items on the list and replaced other items which were not on the list without my permission .These items included:replaced automatic transmission fluid and filter: $159.93replaced cabin filter: $93.60Also, I specified 5W30 oil for the engine and they used 10W30 without my permission

Unfortunately, my son drove his 2004 Audi A4 while it was overheating, and basically, blew the engine. I had it towed to Parker Import because they have done all the work on this car since we bought it used about a year ago. I really trust the work and the professionalism displayed by this company. After looking at the car and the damage, Mark and Vern called me and basically said, "What do you want to do?", knowing that to rebuild the engine would be expensive, and it's a 7 year old car. They didn't try to sell me on getting the car engine replaced or rebuilt, they just professionally explained the options to me. We decided to have it rebuilt, and Mark explained the process, and reassured me that they could do it for me. It took a little bit of time because of the Christmas holiday season, but Mark kept me informed the whole time on the progress of the repair. I picked it up in early January and it ran like a champ. They were right on with the quote they gave me, and I think it was quite fair considering the work that needed to be done. A few days later I noticed a small oil leak and the smell of burning oil and immediately took it back to Parker Import. They quickly repaired a small leak that had occurred and didn't charge me a thing. Now, whenever I hear a noice in the car, smell anything strange, or see ANY warning light, I immediately call Mark and he has me bring it in to check it out. They're very good at making sure their work is done correctly and professionally. I highly recommend Parker Import for their expertise, professionalism, and customer service.

Parker Imports have been doing my repair work for over 20yrs.  They kept my old '71 VW bug running wonderfully.  Now I am taking my Mercedes and Acura to them.  Never a problem, cars are fixed correctly the first time, and at a fair price.  They always discuss repair options, are price consious, and are never overbearing.

My daughter also takes her Honda there.  She's a young woman in her 20's, and she's always treated with respect, and never taken advantage of.

Parker Imports is a great place, you'll never go wrong getting your cars repaired here.  They've earned my business for over 20yrs.