A & J Mobile Detailing

It went very well. We have used them before and they do a great job.

Not applicable

Company was extremely responsive and had quick availability to get the job done. The gentleman who performed the detailing was punctual, very professional, and did a great job.

The detailing was less than I expected: inside windows were still dirty, upholstery was still sopping wet, and exterior was just okay. The detailer had an excuse for each item I mentioned regarding the outside clay/waxing job. I had a Groupon for the cost, but would have been totally ticked off if I had paid the full price of $300.

Went to pick up the car, and all of the exterior glass was still dirty with road grime. They said it was because it had rained earlier in the day, even though they claimed to have finished it only 20 minutes earlier. They forgot to put the mats back in the car and I had to ask for them. Entire interior had a coat of oil on it like it had been wiped down with a rag soaked in vegetable oil. Large 12" black scuff mark on the door was still there even though they said they could get it out. I got it out in 30 seconds with a cloth and rubbing compound yesterday. Told us to leave the windows down overnight to let the carpets dry. When I went to put the right rear window up the next day, they had jammed the window in the frame somehow and the assembly inside the door broke. That cost me $250 at the dealership and half a day to fix. Worst detail job ever. I bet a teenager could have done a way better job, and would have been thrilled with $50. Don't ever leave your car with these guys.

I purchased a daily deal for this car detail and scheduled a mobile service appointment. They did not show up, they did not call, they did not return calls for two days. When they did call the professionalism was poor. Thankfully I was able to receive a full refund from Daily Deal. This detailer is not reliable. I do not recommend.

I had purchased Groupon for this service and they were scheduled to come to our home on 3/3/11 at 9:00 a.m. to detail our car. However, our son called us at 3:00 a.m. to tell us that his wife was in labor and so we left the house and drove to Boulder. We tried repeatedly to call A &J to cancel and reschedule, but since our car was the first to be detailed on that date, they were not in the office. They arrived at our home only to find that we were not there. Therefore, it was lost time and money for them. Later that day, I was able to talk to them and reschedule at no extra cost which I think was extremely honorable on their part. When they did come in May, they did an excellent job detailing our car.