1st Choice Windows and Siding

They were not able to help but able to get good help finding leads. Very kind and helpful

No response three weeks after request for quote

Poorly! terrible communication (if any). Very delayed install date. 6 weeks quoted, 15 weeks actual. When they came to install they didn’t have the siding or glass to complete the job right. Tried to cut corners to avoid installing new siding. Zero communication after 5 days of waiting to hear how/when they will complete the project.

Excellent job!

It was an easy experience with competitive pricing and really good customer service.

They are there when they say they will be. The work was done and you can't even tell that the window was replaced.

It went great considering their was a huge hail storm right when we started the job causing some delays in material availability. But Dave made it up to me big time by fixing my unsightly front posts to my home covering them with a much nicer architecturally squared posts and installed a really nice door I purchased from The Home Depot. It really improved the look of my home, thanks Dave!

4/14/17 - First contact was with co-owner, Chris Noblitt. He was very friendly and knowledgeable of the window industry, and listened to our needs & questions. The price was a bit higher than we expected, but signed a contract to begin the process. The next week, Rick called & scheduled 4/24/17 - 7:30AM for measuring windows before manufacture. But, at 8:30, after my phone calls, Rick called, apologized, & re-scheduled for next day. (That worked out OK). 3 weeks later, I called the office for update, was told our windows were in, and late that same afternoon, Rick called & scheduled the installation 8AM, on 5/18/17 (in just 2 days). Prior to that day, we prepped all areas, covered the carpets removed window blinds & brackets, etc. At 8:30, no-one had come or called, so I called Rick, who told me "the weather didn't look good, still checking reports. -didn't know it was going to rain this much." Our TV weather forecast predicted rain on Wed. & Thurs., & possible snow on Friday. PLUS, the man who measured SAID they could all be installed from the inside! I understand that what they actually performed shouldn't / can't be done in wet weather, but, the 'lack of communication is not OK! 'Bottom line: "we were re-scheduled for 5/24/17 -NLT noon. At 12:30PM they arrived: 3 workers spent 4 hours on installation, The windows are high quality & look very nice. My wife & I are very pleased with that. We found a 1" tear in one window screen, which Chris said would be easily replaced. They'll just make a new one, and send it to us. Takes a couple of weeks. --One month later, after a couple of calls to the office, Chris called, said 'the screen came in', and he brought it out to our house the next day, 6/29/2017. We would hire them again: but, only because of Chris Noblitt, and the high quality windows that we finally got installed!

Tom and Chris were extremely helpful in not only educating us on window options and technologies, but also addressed our kitchen redesign plans recommending a patio slider solution which helped us expand our kitchen area. This increased our kitchen redesign options. Tom brought us required new siding in advance of the window installation to help us get it match painted before installation, and this allowed us to not be require an exterior paint job after the siding was installed on the 3rd floor of our home. When the window order was delayed from our original planned installation time frame, Tom added a free window to the installation, and kept us apprised of the situation at all times. The extra window was a pleasant surprise even though the delay was beyond the control of 1st Choice, and we in now way requested Tom make any concessions to us. When the installation date came, the installation staff was extremely professional and cordial. The installation team even went ahead and replaced siding pieces that were discovered to be damaged and outside of the scope of the installation job without requiring us to book a separate installation job. We are extremely happy with our new windows which are beautiful, and the workmanship provided by the installation team. and we look forward to the energy efficiency gains they'll provide beyond the aesthetic appeal. This company operates with the highest level of integrity and customer focus. I would recommend them to anyone seeking a window upgrade or new installation.

1st Choice Windows and Sidings did an exceptional job for a reasonable price. They finished the job before the expected date and my wife and I are very satisfied.

Very satisfied. Last minute need for window repair v replacement prior to cold front hitting town. Tom with 1st Choice was available and responsive to come help and arrived exactly when he said he would. He was very friendly, professional, and obviously knowledgable. Although it was determined my window would ultimately need to be replaced to be fully functional he was able to perform a temporary fix that will get me through the season without issues and did so without a charge. He took some time to explain different options for future work which was very helpful. All in all I was extremely pleased with his level of service and professionalism and wouldn't hesitate to hire him for a large job in the future.

The installation went extremely well. The workers were very knowledgeable and professional. Love my new windows.