Academy Overhead Door
About us
Overhead door repair and installation serving Colorado Springs, the Tri-Lakes area. Check out our reviews and coupons here and also on Google and the BBB. Call now and save! Academy Overhead Door appreciates the opportunity to be of service to you.
Business highlights
Emergency services offered
28 years of experience
Services we offer
Garage door-inspection, repair & installation. Garage door openers., service
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8459 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 7% | ||
| 3% | ||
| 1% | ||
| 1% |
Showing 1-25 of 459 reviews
Terry I.
Jul 2023
We had an emergency with the spring breaking on the garage door. James came out that evening and made a temporary fix until the part was ordered. James said he needed cash for the deposit due to his phone not working for credit card payment. He won’t return calls and calls go directly to voice mail.
Sharon K.
Jul 2019
It was very good.
Robert W.
Nov 2017
Excellent! Job was scheduled on short notice, crew called before arrival and showed up on time. The area was left clean and the door works great.
Victoria H.
Nov 2017
Great job! We had a mouse problem (the little rascals found a way under our garage door), snow would find its way inside, the door would creak and was not working well. They put in a floor gasket, new rubber seals, fixed springs and rollers. We have had a smooth running door with no weather or critters inside since. We will use them when we are ready for a new door (soon I hope!)
Response from Academy Overhead Door
"Thank you so much! We are happy to get you all taken care of so you don't have to worry about critters or snow coming in through your garage. So glad you were fully pleased! We appreciate your business, Vicoria!"
Timmerly B.
Aug 2017
James and Josh are a dynamic duo. They are very professional and highly skilled. The spring broke on our garage door leaving us trapped. They rearranged their schedule so that they could make it out the same day, coming late in the evening. They kept tabs with me all day about timing of their arrival. I highly recommend them.
Response from Academy Overhead Door
"So happy we could come to the rescue! We appreciate you so much, thank you!"
Marilyn D.
Jun 2017
He was professional, on time, & efficient. I thought their product was a little pricey.
Response from Academy Overhead Door
"Thank you, [Member Name Removed]! We appreciate your business. Also, for any future needs, be sure to ask about our current discounts."
Paul T.
Jun 2017
Just ok. We had issues with the automatic safety feature after they adjusted it. We fixed it our self. The main issue was the value of the service. $450 was a little steep for what they did. We got a bid before choosing Academy on replacing the spring and they were $215 vs. the $390 Academy charged.
Response from Academy Overhead Door
"So sorry you had issues after we came out to fix your broken spring. Good to hear you were able to fix it yourself, and please remember you can call us right back if something goes wrong within 30 days. Also, please keep in mind that other companies may quote a certain price, but it could have been more once they came out and looked over everything that was needed. Next time you need help or maintenance work done, please take advantage of $35 off any service. I will note it on your account!"
Gordon B.
May 2017
No problems. Fast service
Response from Academy Overhead Door
"Great to hear, thank you for your business, [Member Name Removed]!"
CHRISTOPHER C.
Apr 2017
Well it was same day service after a spring had broken, so that is why we want with them. Unfortunately their pricing is not competitive with the two other companies we had talked to earlier that day. Thank goodness for a $35 coupon off their site which brought the price down a bit. Also, they will charge you $95 for the labor and install along with a tuneup, whether or not you want one. If you ask about it they will shave the price down to $75 but they should be up front about that little tidbit. Their initial bill was over $100 more than two other companies. Needless to say, unless it is an emergency, I won't be using them again.
Response from Academy Overhead Door
"I'm sorry to hear you were displeased with our pricing. We are happy to offer coupons (like you were able to use), or military or senior discounts to whom those apply. Thank you very much for the A ratings in every other category! We always strive to provide excellent service. Please keep in mind that it's hard for any company to give exact prices over the phone without taking a look at what is needed for your garage. We would love to keep your business for any future needs."
Christopher M.
Mar 2017
I purchased a $39 garage door tune-up. The gentleman I met with was very informative and answered a lot of questions for me. He explained how the garage door works. He was very knowledgeable.
Response from Academy Overhead Door
"Thank you for taking the time to write us a review, [Member Name Removed]! We are grateful for your business."
Francisco Y.
Sep 2016
No complaints everything was great.
Response from Academy Overhead Door
"Great to hear you were pleased! Thank you for your continued business."
Nancy M.
Aug 2016
unknown
Response from Academy Overhead Door
"Thank you, [Member Name Removed]!"
Hiromi A.
Aug 2016
unknown
Response from Academy Overhead Door
"Thank you so much!"
Ingrid P.
Jun 2016
unknown
SEMIH K.
May 2016
unknown
Deborah B.
May 2016
Went great! Faster than he planned and made sure to test the opener to make sure it was working properly.
Response from Academy Overhead Door
"Glad we could be of service! Thank you for your review, Deborah."
Christina Z.
Apr 2016
Scheduling was easy and flexible, and the technicians were prompt and courteous.
However, the service was not as good as the scheduling. After many visits Academy Overhead Door (AOD) failed to diagnose the problem and instead did work that did not help relieve the symptoms. On our own we eventually figured out the problem was caused by the sun confusing the safety sensors, and even after explaining this to AOH and a few more visits, AOH failed to fix it. Then after some cumulative six visits from multiple technicians, about $300 in bills, and me taking lots of time off of work, they fixed it by replacing the $49 sensors.
Looking back, this issue with the sun is not unique. According to Google many other people have had this problem, and if one of the AOH technicians were familiar with it, it would have saved us time and expense.
Also, I am not sure why I paid twice for tune ups ($95), neither of which were apparently related to the problem.
However, the service was not as good as the scheduling. After many visits Academy Overhead Door (AOD) failed to diagnose the problem and instead did work that did not help relieve the symptoms. On our own we eventually figured out the problem was caused by the sun confusing the safety sensors, and even after explaining this to AOH and a few more visits, AOH failed to fix it. Then after some cumulative six visits from multiple technicians, about $300 in bills, and me taking lots of time off of work, they fixed it by replacing the $49 sensors.
Looking back, this issue with the sun is not unique. According to Google many other people have had this problem, and if one of the AOH technicians were familiar with it, it would have saved us time and expense.
Also, I am not sure why I paid twice for tune ups ($95), neither of which were apparently related to the problem.
Betty C.
Apr 2016
unknown
Response from Academy Overhead Door
"Thank you for choosing us, and we appreciate the great review!"
Victoria H.
Apr 2016
unknown
Michael L.
Apr 2016
unknown
Response from Academy Overhead Door
"Thank you for the great review!"
Mark S.
Mar 2016
unknown
Stacey R.
Mar 2016
unknown
Sheila M.
Feb 2016
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Ester U.
Feb 2016
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Thomas D.
Jan 2016
unknown
Licensing
State Contractor License Requirements
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FAQ
Academy Overhead Door is currently rated 4.8 overall out of 5.
Academy Overhead Door accepts the following forms of payment: CreditCard
No, Academy Overhead Door does not offer free project estimates.
No, Academy Overhead Door does not offer eco-friendly accreditations.
No, Academy Overhead Door does not offer a senior discount.
Yes, Academy Overhead Door offers emergency services.
No, Academy Overhead Door does not offer warranties.