GOTCHACOVERED

I was so nervous about ordering such expensive window treatment; Plantation shutters, for my big kitchen window. I had no clue what I was doing; all I knew was that I loved the "look". They basically had to train me and luckily, a co-worker gave me some insight; not mention, there were so many decisions to make. Gotcha Covered was patient with me thru the entire process. I saved my money to be able to make this purchase so they had to be on my time somewhat. The day they were installed, I was so nervous and excited; still had no clue if what I'd decided would be really nice. Even when the installer got there, I had to make one more decision; if I should keep my removable frame or not. Ok, I got stressed again, should I keep them up or remove them? I asked the installer could he place them both ways in the window to get an idea how they would look and he did (twice) without hesitation. I decided to remove it, after all it had been in that window for almost 30 yrs. When he was finished (which did not take long at all); OMG, AWESOME I mean absolutely AWESOME, I even got teary eyed. Now I need more training on how to actually navigate my beautiful shutters, I am realizing I need more assistance with the look from the outside; which way to open them, close them, up, down, down up????? I recommend Gotcha Covered HIGHYLY. I am picky and extremely detailed and I watch my money very closely and spend it wisely. Everyone was very kind and appointments for assistance was also welcomed and also GUESS WHAT? They are coming to measure my bedroom window this Friday! Addicted! They are fantastic!