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Paradise Ponds and Landscaping

About us

Full service design build landscape company. Accredited member of the BBB. Specialize in outdoor living areas and water features. In business since 1992. We believe in providing the highest quality product at the fairest possible price, giving the customer more than he or she ever anticipated with the end product.

Business highlights

33 years of experience

Services we offer

Full service design build landscape company - including paver patios, decorative concrete patios, fire pits, fireplace, flagstone patios, grill islands, landscape lighting, outdoor living elements, plants, ponds, retaining walls and general landscaping., sod, sprinklers, trees, water features, waterfalls

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%
Showing 1-4 of 4 reviews
Anne M.
Jul 2017
5.0
Yes, I recommend this pro
$11,000
Darin was there first day with crew of 4 men to begin...Project went excellent! We love our new water feature! We spent a large $$ for first pond from Bear Claw (never hire again!) Spent more money with Paradise Ponds and very Happy!

Kathleen P.
Jun 2014
5.0
Yes, I recommend this pro
$6,000
Darin was very responsive and fit us into his hectic schedule. Workmanship was outstanding, and though we had a little glitch, he came right out and fixed it.

Sean O.
Aug 2013
5.0
Yes, I recommend this pro
$80
After being and quot;stood upand quot; by another pond repair company, I called Paradise Ponds and Landscaping in hopes of having my pond serviced as quickly as possible - our fish had already been without aeration for 24 hours waiting on the and quot;otherand quot; company. The receptionist was extremely responsive to my time constraint and went from offering a service date 4 days out to rearranging the schedule to have a technician to my home within the hour. The technician did take close to 2 hours to arrive, which was slightly discouraging, but certainly understandable knowing that I was being fit in between scheduled appointments. Chad arrived and quickly identified the problem, assured me he could fix it and got right to work. I appreciated his quick work and did not feel taken advantage of knowing that he was working on an hourly rate. Chad took exactly one hour to complete the work and charged me accordingly. Chad took the time to show me other areas of the pond that might have been contributing to water loss and informed me of all other services he could provide in the future (cleaning, repair, winterizing). I have to admit I was skeptical due to the previous poor review; however, I have nothing but positive things to say about the quality work done to my pond - it has never been running better! Thanks Chad!

Carole G.
Jun 2013
1.0
$1,052
The young man came out and began trying to catch the koi and was unsuccessful, my daughter ended up getting into the pond and catching the fish for him to transport them to the retaining pond while he cleaned it. This cleaning involved him spraying the sides, algae, and rocks, allowing the filth to run into the bottom of the pond, he did help my daughter prune some of the plants, but simply threw the cuttings into the bottom along with the algae from the sides.
He returned on a second visit to perform a water change which took about an hour, pumping out about half of the water and chemicals that were already in the pond. Then he left and I had to sit by the pond until after midnight until the it was full again. The man insisted that the water change was sufficient enough to clean it and did not clean the rocks that I had in the pond. Overall, I am dissatisfied with this company and the work that they do as well as their customer service.
Response from Paradise Ponds and Landscaping
"It is unfortunate that our client has prematurely written this review. The day after she called to let us know that she was not satisfied we sent our most qualified pond tech back out to her residence to clean filters, do a partial water change, supply her with more water treatments and clean out debris that floated to top after pond was filled. This clients pond is very large and she has large fish. It is always our itent to do the most thorough job possible while maintaining the fish health and survival. Since this complaint we have received a check for the services rendered and I have not and will not deposit it. Which means she received a free service, (847.75) I obviously I do not prefer to lose existing customers but with the way she treated our employees I would prefer not to do business with her in the future. We clean and maintain over 150 ponds a year and do not have any problems with any of these clients. It is our position that we have done everything possible to remedy the situation, including not accepting payment, returning to sight and giving away water treatments."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Paradise Ponds and Landscaping is currently rated 4.0 overall out of 5.

Paradise Ponds and Landscaping accepts the following forms of payment: CreditCard

Yes, Paradise Ponds and Landscaping offers free project estimates.

No, Paradise Ponds and Landscaping does not offer eco-friendly accreditations.

No, Paradise Ponds and Landscaping does not offer a senior discount.

No, Paradise Ponds and Landscaping does not offer emergency services.

No, Paradise Ponds and Landscaping does not offer warranties.