Paradise Ponds and Landscaping
About us
Full service design build landscape company. Accredited member of the BBB. Specialize in outdoor living areas and water features. In business since 1992. We believe in providing the highest quality product at the fairest possible price, giving the customer more than he or she ever anticipated with the end product.
Business highlights
Services we offer
Full service design build landscape company - including paver patios, decorative concrete patios, fire pits, fireplace, flagstone patios, grill islands, landscape lighting, outdoor living elements, plants, ponds, retaining walls and general landscaping., sod, sprinklers, trees, water features, waterfalls
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
75% | ||
0% | ||
0% | ||
0% | ||
25% |
He returned on a second visit to perform a water change which took about an hour, pumping out about half of the water and chemicals that were already in the pond. Then he left and I had to sit by the pond until after midnight until the it was full again. The man insisted that the water change was sufficient enough to clean it and did not clean the rocks that I had in the pond. Overall, I am dissatisfied with this company and the work that they do as well as their customer service.
"It is unfortunate that our client has prematurely written this review. The day after she called to let us know that she was not satisfied we sent our most qualified pond tech back out to her residence to clean filters, do a partial water change, supply her with more water treatments and clean out debris that floated to top after pond was filled. This clients pond is very large and she has large fish. It is always our itent to do the most thorough job possible while maintaining the fish health and survival. Since this complaint we have received a check for the services rendered and I have not and will not deposit it. Which means she received a free service, (847.75) I obviously I do not prefer to lose existing customers but with the way she treated our employees I would prefer not to do business with her in the future. We clean and maintain over 150 ponds a year and do not have any problems with any of these clients. It is our position that we have done everything possible to remedy the situation, including not accepting payment, returning to sight and giving away water treatments."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.