Monument Professional Painting
About us
Family owned with over 17 years experience. We provide the best in interior and exterior painting. No job is too big or too small! Contact Monument Professional Painting today to schedule your free estimate! The highest reward for us is the satisfaction that our customers share with our firm and their neighbors.
Business highlights
Services we offer
Decks - installation, repair, painting and staining, Flooring - Tile and wood , Millwork - Baseboards, crown molding, door removal & installation, Exterior trim, Residential & Commercial Painting - Interior/Exterior, Stucco - Repair & replace
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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82% | ||
6% | ||
0% | ||
2% | ||
10% |
Filter reviews by service
"Unfortunately it seems that the truth and reality seemed to be causalities of this review. The first task was removing and installing four doors. I'd challenge any firm to match the quality that was done. Any areas that had painting performed were completely covered in canvas.. There were, essentially two rooms, and I personally cut the wall to ceiling joint myself. There were two paint smears in the kitchen from clean up and I removed those as well. I tried to resolve any concerns the client had but he was unwilling to work with us and asked my firm to leave the premises. It was rather difficult to display our characteristically exemplary work when we weren't afforded the opportunity to complete the job as defined in the contract."
"Unfortunately, facts seemed to have fallen victim to creating a good story. As you, the reader, can clearly discern, previous clients have spoken eloquently about the quality, thoroughness and professionalism. The reason this client was dissatisfied was their arrogance in believing that they could do a better job than my firm. We sprayed the doors and drawers to a fine finish, a great finish. However, the client felt that we should go further and I disagreed, indicating the end product was superior and they shouldn't be touched. Ascribing to my belief that the customer should be listened to and respected, I did as they suggested, a big mistake. It got to the point where it was quite evident that this customer would never be satisfied so further contact with him would be futile. We gave it our very best effort, as usual, and had to leave it at that. It is disappointing not being able to completely satisfy this customer but there is a very small subset of people that remain disgruntled not matter what is done to satisfied there concerns. Eric, Owner, MPP"
Licensing
State Contractor License Requirements
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