
Creekside Custom Decks
About us
Creekside Custom Decks is a licensed and insured family owned company that has been building custom decks in the Colorado Springs area since 2001. We are proud to be a TREX Pro Gold certified installer, which allows our customers to enjoy our beautiful Colorado weather in a carefree outdoor living space.
Business highlights
Services we offer
We feature a full range of services including: free estimates, deck repair, design consultation, new deck builds, old deck tear down & rebuild, pergolas & shade trellis.
Amenities
Free Estimates
Yes
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"[Member Name Removed], Thank you for your kind review. It was a pleasure working for you! Best Regards, Steve"
-----> Hire THESE guys!! <-----
Out of 5 job bids, Bill happened to come in the lowest. I did not make my choice on cost, but how well the contractor(s) understood what I wanted. Bill and I were on the same page from beginning to end. I wanted the deck to fit in with the landscape, which in my case meant fitting the deck in between several large pines. Bill understood that I wanted to impact the natural setting the little as possible. The deck was exactly as I had envisioned it, only better. Some nice touches that were done at no additional charge. Very professional, updates on progress during the job, and completion of the job exactly as stated in the contract.
Pick of the litter :)
Creekside proceeded on the back deck by (1) removing all the existing deck flooring, (2) evaluating the integrity of the underlying floor joists, (3) replacing all defective joists with new treated materials - approximately 50%, (4) installing Trex brand flooring on the entire deck, (5) installed Trex on the top railing - salvaging nearly all the existring railing materials, and finally (6) rebuilding the stairway with 3 new support stringers to replace the two existing stringers and installing Trex flooring on the steps.
In addition, they replaced the existing front steps almost entirely by removing 3 deteriating support stringers and replacing them with 5 new treated stringers and installing Trex flooring to replace the existing redwood steps.
The job started on time exactly as scheduled and proceeded continuously until completed earlier than predicted. Cleanup was very satisfactory and all old materials promptly removed from the jobsite. The new deck and steps are noticably stronger and more stable than prior to this replacement, as well as being more fireproof and less maintenance intensive. We would definitely use Creekside again as the need arises.
All in all I am satisfied with this project. What I am happiest about is the price -- their bid was thousands less than what other contractors proposed for similar designs. The downside was the timeliness and quality of the project. This was a simple, 12x21', second floor deck with a single flight of stairs going down to ground level. The contractor was having to deal with some personal issues at the time and a project that we expected to take a week to a week and a half stretched out to nearly four weeks. There were days where they would only work two hours and other days that they didn't show up at all. That wasn't a huge deal for us, but it wasn't what we were expecting. I mean, all those extra days that get put into the contract are there for weather delays, delayed materials deliveries and things like that; I don't think the extra scheduled days are put into a contract because the builder didn't feel like working for multiple days.
I tend to be kind of picky and I pay very close attention to detail. I'm afraid that Creekside doesn't get high marks from me for craftsmanship. There is nothing wrong with the deck that a casual observer would pick out, and I can't say that any other contractor would have done better work, but there were multiple things that caused me to shake my head. For example, decking wasn't parallel on the wall next to the house; one post isn't quite plumb; concrete piers ended up being huge (wide) and they still ended up putting the post bracket on the very edge of the pier to get it positioned properly; the stairs had to be twisted a couple inches because they didn't pour the new concrete pad quite wide enough to have the stairs be square, etc. Nothing I would regard as poor workmanship, but it could have been better.
In conclusion, for the money I think we got a good product at a good price. I do think they could pay more attention to details, but in the end we got a good, solid, low-maintenance deck for the money.
"Thank you for your input! I apologize that some aspects of your experience with Creekside custom decks were not top notch in your opinion. We strive to provide a quality product and a pleasant experience to all of our customers. It is worth noting that this project was completed on time, according to the written contract signed by the homeowner. We appreciate your willingness to hire us again, and we consider this experience an opportunity for growth for our business. Ben Wessells Owner: Creekside custom decks"
Bill and his son, Ben, showed up on the start date. They outlined what they were going to do in the following few days and went to work tearing down the old deck. We talked on a daily basis about how the job was progressing, the weather, the Colorado Rockies or life in general. Bill and Ben were very easy to work with and professional in every way. The deck was completed in the agreed upon time frame. They told me to call if there was anything that needed an adjustment.
Their craftsmanship was excellent and they were helpful over and above what I expected. Our original wood was still in pretty good shape, and we all felt it was a shame to send it to landfill when it could be reused. So they put an ad on Craigs List for us.
This father and son team knew what they were doing and made sure the job was done to their standard of excellence (which conveniently matched our standard as well). It was so refreshing to find craftsmen that really took pride in their work.
The cost of the project was more than we expected, but worth every penny. I am so tired of paying top price for poor workmanship. This job was completed by professionals with integrity and pride in craft. We can highly recommend them to anyone who wants a beautiful deck from a team that knows what they are doing.
Thank you Creekside! We will be verbally referring you as well!
Licensing
State Contractor License Requirements
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