Tim's Auto Glass LLC

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They met us at a convenient location since we lived 100 miles away and put our windshield in while we shopped. We have not had a bit of trouble with the windshield and we left on a road trip to California that night. It has been great driving with no cracks.

Tim arrived  10:30AM, a little earlier than scheduled and was very pleasant. I left him to do his work and went in the house to wait for him to finish. After approximately 1.5 hrs - 2 hrs later Tim informed me he was finished. I went and looked at the outside of the windshield and it appeared to look like he had done a good job. He informed me not to drive the vehicle for 2 hours so that the adhisive could dry. At 2:45 PM I got into my truck to go pick up my grandsons from school and noticed a reflection in the windshield over the steering wheel, I raised up so I could see what it was, to my shock, my dash had been badly gouged in several places. As soon as I arrived at the school I called Tim on his cell phone and told him who I was and that he had replaced my windshield that morning. He said yes he remembered me and I informed him that there was alot of damage to my dash. He said he hadn't noticed any damage and that he had cleaned the dash off after he had finished. I asked if he would like to see pictures and I took pictures and sent them to him right then. He said he didn't know how he could have missed that. And he would be up next Thursday and stop by to inspect the dash. When he arrived the next Thursday he admitted that he had cause the damage and asked what it would take to make it right, after all it was his company and name. I told him the dash would have to be replaced and that my husband wanted to have Fuco Honda do it. Tim said he wanted to do it and I told him that he needed to talk with my husband and made sure he had all of our phone numbers.Tim told me he would call my husband. After not hearing anything from Tim, we had Fuco Honda replace the dash. While they were replacing the dash, they discovered that Tim had cut the heating wires to the bottom of the windshield instead of connecting them. So not only did we have to have our dash replaced we had to also have another windshield installed all together the cost of the damage and 2nd windshield and the cost of a loner car came to $1545.19. The address on the receipt is a vacant address and we can not seem to find a valid one to send Tim the bill we acquired due to his inability to preform his job without causing damage.

I contacted at least 35 windshield companies and no one could beat Tim's price. They came out on Tuesday and were on time. He and his wife Megan were the nicest people you would ever want to talk to. He gave me a sheet that stated that if the windshield cracks from a rock, he will replace the first one for free. Any leaks are covered. He also vacuumed immaculately when finished. Even gave me a can of free windshield cleaner. No one can beat their price and service. They are experts and licensed.