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About us
Elite Broadband Provides the best quality and speeds in the western slope. With speeds over 20 Megs available and no contracts we strive to provide internet the way you want it!
Business highlights
Emergency services offered
16 years of experience
Services we offer
We offer many different internet speed packages to fit your needs and price range. With Digital phone service we can save you hundreds of dollars a year and it's only a phone call away.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- Visa
- MasterCard
Reviews
2.34 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 25% | ||
| 0% | ||
| 0% | ||
| 25% | ||
| 50% |
Filter reviews by service
Showing 1-4 of 4 reviews
Robert K.
Dec 2020
Internet Service
Between myself and my girlfriend we have been with elite broadband for several years. We are moving to durango on the 1st of the month and our internet is billed on the 18th. After having paid for 10mbps and actually only getting 3mbps and dealing with outages multiple times a month or when the wind blows out of the west for years without complaint, we were hoping to get a credit for the 15 days we wouldn't be using. Not only did they refuse to credit us a mere $25 for the unused portion, SYLVIA became upset and hung up on me because she doesn't know the meaning of customer service. If you want to overpay for terribly spotty and slow internet and deal with a company that has the worst customer service I've ever dealt with, these are your people. $50 for 3mbps of spotty internet at the end user and no understanding of how to treat or maintain customers. Additionally, if you work from home or use your internet for entertainment, DO NOT use elite broadband. I think the only reason they are still in business is because in some places they are the ONLY option.
James L.
Jun 2020
Internet Service
When i signed up for service years ago it ran flawlessly for the first two weeks, then it was obviously throttled down to 1/10th of the speed I was paying for. I spent countless hours on the phone with customer service trying to get them to fix it. Any time I could get someone to come out to work on it it would run perfectly for approximately an hour after the person left and then nose dive to the same throttled garbage. Eventually I complained too much and they decided my money wasn't good enough and shut off my service. Terrible business model. The "unknown" person who gave the "A" review here is obviously one of the owners or an employee. DO NOT buy service from this company! You will NOT get what you pay for!
Deb R.
Dec 2015
Internet Service
unknown
Robert S.
Jul 2015
Internet Service
unknown
Licensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Elite Broadband is currently rated 2.3 overall out of 5.
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Sunday: Closed
Elite Broadband accepts the following forms of payment: Visa, MasterCard
Yes, Elite Broadband offers free project estimates.
No, Elite Broadband does not offer eco-friendly accreditations.
No, Elite Broadband does not offer a senior discount.
Yes, Elite Broadband offers emergency services.
No, Elite Broadband does not offer warranties.
Elite Broadband offers the following services: We offer many different internet speed packages to fit your needs and price range. With Digital phone service we can save you hundreds of dollars a year and it's only a phone call away.