CCC Handyman And Building Maintenance, LLC.

"I am more than a little perplexed as to your intention at this point. This job was stopped and concluded more than a year ago. I have had zero contact from you since my last email on Nov. 20th 2024, that I will include, where I explained to you that the RO water system that you provided was not the "plug and play" that I was led to believe it would be. I spoke with you in person at your home before I began the assembly process. You gave verbal confirmation that you wanted me to proceed, or I would not have. If you review Invoice 241101 that you received via email on Nov13th, 2024, the only line item for labor was for the original $500 that you paid in cash. All other lines on the invoice are for parts to complete the assembly process of the RO system along with the UV light that you supplied. You however did not include and plumbing materials to tie these two systems together. You also did not supply any power for the light, nor any support structure for the entire assembly. The RO system that you supplied was only rated for a single sink, you however were trying to have me connect this to the entire house's supply. I explained to you in detail prior to beginning the installation process, that this application was not as the manufacturer had intended and that the application that you were asking for would require additional materials. You gave a verbal confirmation to proceed, so I began the installation process. As you stated my assistant was there and witnessed and will collaborate my statement that we had YOUR prior approval before any work began. I never "broke into" your house, I did not remove any of the work that I performed and your claims at this point are slander. You have never paid for the materials that you gave permission to purchase. I did not pursue payment for that money that I spent out of my own pocket for YOUR project, as it simply was not worth my time to chase down less than $300. As you stated in your complaint, there is no "evidence" of any installation of the filtration system in the crawl space. I am sure it is safe to assume that you or someone else you hired has removed this. As I am sure that you were told that this system would not work as you intended it to, by more than just myself. The same as I explained to you prior to me beginning the installation a year ago. You have made no attempt to contact me for over a year since my last email contact to you to rectify your complaint. What is your end goal at this point to post this a year after the fact with no contact directly to me? As you have failed to contact me prior to posting this frivolous complaint with the BBB, I will consider this matter closed as you have made no attempt to rectify your dissatisfaction. Invoice 241101 Labor Labor (hours) $ 500.00 Materials 3/4 in. Plastic PEX-B Barb Plug (5-Pack) $ 5.78 3/4 in. Brass PEX-B Barb Tee $ 9.00 3/4 in. Brass PEX-B Barb Ball Valve $ 38.54 3/4 in. x 10 ft. Blue PEX-B Pipe $ 8.34 1/2 in. Push-to-Connect Fitting Stainless Steel Disconnect Tong $ 11.48 3/4 in. Brass PEX-B Barb 90-Degree Elbow $ 16.83 Max 3/4 in. Push-to-Connect x MIP Brass Adapter Fitting Pro Pack (4-Pack) $ 39.89 3/4 in. PEX Barb Copper Crimp Rings (25-Pack) $ 20.90 1 in. MIP x 3/4 in. FIP Red Brass Bushing Fitting $ 22.54 3/4 in. Brass PEX-B Barb x 3/4 in. Male Pipe Thread Adapter $ 7.46 SCH 40 PVC 1" Coupler $ 10.36 SCH 40 PVC 1" Bushing $ 15.96 Switch Box PVC $ 1.79 GFCI RECPT 15A $ 1.99 14/2 Wire 25' $ 42.99 Subtotal $ 753.85 Electronic fee (if paying by VenMo or Paypal) $ 75.38 Cash Received $ 500.00 * Invoice Total $ 329.23"